VAO的动态

?? Only 40 minutes to go! ?? Don’t miss out on our webinar packed with special surprises just for you! ?? ?? It's not too late – secure your spot now and join us here: ?? https://lnkd.in/eApcatQ7 See you there! ?? #Webinar #AI #OrderManagement

Your business deserves this game-changing secret. Did you know that companies integrating AI-driven customer support automation have seen a 25% reduction in support costs? Tailoring AI solutions to fit unique business challenges not only optimizes resource allocation but also improves customer satisfaction by providing prompt, precise service. Imagine harnessing AI to handle routine queries, allowing your team to focus on complex tasks that drive value and growth. Bespoke AI solutions cater to specific industry challenges, ensuring enhanced efficiency and a stronger bottom line. Are you ready to transform customer interactions and drive sustainable growth? #AIAutomation #CustomerSupport #BusinessGrowth #Efficiency #ResourceOptimization

Using AI Agents for Automated Customer Support: Pros and Cons AI agents can revolutionize your customer support by handling queries 24/7, but it’s not all smooth sailing. Let’s break down the pros and cons, so you know what to expect. What You'll Get By the end of this post, you will: -Know the key benefits of using AI agents for customer support -Understand the limitations you should be aware of -Learn how to optimize AI agents for your business -Get tools to try AI for customer support today

How can GenAI not just play catch-up to our demanding service expectations but finally exceed them? Enter BCG X’s DEEP AI, a transformational gen AI offering that could have a massive impact on myriad elements of customer engagement.

Struggling to keep up with customer inquiries? GoHighLevel’s AI-powered chatbots handle them 24/7! No leads left unanswered, ever. Customers expect instant responses, and delayed replies can cost you. With AI, you deliver instant solutions, boosting customer satisfaction. Let AI handle the repetitive tasks so you can focus on growing your business. ?? If you want to make money with AI, comment "AI"

Transform Your Customer Experience with Agent Summarization In today's fast-paced business environment, delivering exceptional customer service is crucial. One way to elevate your customer experience is through agent summarization powered by advanced AI models. What is Agent Summarization? Agent summarization involves using AI to generate concise summaries of customer interactions. These summaries provide valuable insights and help agents quickly understand and respond to customer needs. Benefits of Agent Summarization Improved Efficiency: Reduce the time agents spend reviewing past interactions, allowing them to focus on resolving current customer issues more effectively. Enhanced Customer Experience: With quick access to conversation summaries, agents can provide more accurate and personalized responses, leading to higher customer satisfaction. Consistency: Ensure uniformity in responses by providing agents with standardized summaries, maintaining the quality of service across the board. Actionable Insights: Gain deeper insights into customer issues and trends, enabling proactive measures to enhance service delivery. How to Implement Agent Summarization To integrate agent summarization into your contact center, follow these steps: Data Collection: Gather and upload conversation data to a cloud storage solution. Model Training: Use platforms like Vertex AI to train custom summarization models tailored to your business needs. Configuration: Set up conversation profiles and configure endpoints to ensure seamless integration with your existing systems. Deployment: Deploy the trained model and monitor its performance, making adjustments as necessary to optimize results. Why Choose AI for Summarization? AI-driven summarization leverages the latest advancements in natural language processing to deliver precise and relevant summaries. By incorporating AI, businesses can automate and streamline their customer service processes, achieving new levels of efficiency and effectiveness. Get Started Today Transform your customer service operations with agent summarization. Embrace AI and take a significant step towards providing exceptional customer experiences. Ready to revolutionize your contact center? Contact us to learn more about implementing agent summarization in your business. #CustomerExperience #AI #MachineLearning #CustomerService #ContactCenter #Innovation #BusinessTransformation

How do you know if your AI-powered customer support is *actually* working? ?? Here are three signals to track: 1. Resolution Accuracy: How quickly AI can resolve a customer issue 2. Interaction Effort: How easy is it for customers to get help 3. Handoff Smoothness: How seamless the transition is from AI to human Together, this gives us the AI Experience Impact Score or AXIS, your new North Star metric for evaluating AI-led customer interactions and knowing exactly where to improve your CX. Watch me give a 2-minute tutorial on how AXIS works in my Top-Tier Support LinkedIn newsletter! https://lnkd.in/gbcyRBDT

?? Scaling Customer Support with AI: Step 2 Unlocked (Part 2) What if your AI could handle every incoming email—automatically? In Part 2, we have revealed how businesses are scaling customer support with AI, moving from emails to live chat and, eventually, even phone support. ?? Here’s what you’ll learn in this video: ?? Why starting with email automation makes the perfect first step ?? How live chat is transformed with AI handling the first interaction ?? The ultimate target: seamless AI support for phone calls Curious to see how these steps can reduce costs and boost customer satisfaction? ?? Watch now to find out how Fluid AI is bringing smarter automation to every stage of customer service. P.S. If you missed Part 1, be sure to check it out on our profile! Stay tuned for more insights on AI-driven support.

Are you losing customers without even knowing it? AI might be the key to winning them back. Discover how AI can transform your online business. From predictive analytics to 24/7 chatbots, these 5 AI strategies boost both sales and customer satisfaction. Ready to find out what you’re missing? Read the full blog to see how AI can take your sales and customer service to the next level! #AIforBusiness #EcommerceGrowth #CustomerExperience #SalesAutomation #FutureOfCX https://wix.to/XrBzGCc

How can GenAI not just play catch-up to our demanding service expectations but finally exceed them? Enter BCG X’s DEEP AI, a transformational gen AI offering that could have a massive impact on myriad elements of customer engagement.