UX Magazine的动态

Dave Calleja from dentsu and Merkle is back on the pod! Dave and Chris Strahl explore personalization, the role of AI, and the fundamental elements that make a great design system. Key Points ?? Personalization at Scale: How can leverage user behavior and preference data to create personalized, engaging, and accessible experiences? ?? AI as an Enabler: How can AI help revolutionize design systems by taking over repetitive tasks, and what does the relationship between AI and human creativity look like? ?? Building value in Design Systems: What is the vision of your design system and how are you delivering incremental value within your organization? ?? Listen now: https://lnkd.in/dBd6zfXG #DesignSystems #AI #UserExperience #Personalization #DesignThinking #Podcast #Innovation #UserExperienceDesign #TechTrends

Listen our Global Design Systems Lead, Dave Calleja discussing the evolving nature of design systems, the integration of AI in the creative process, and using behavior data for real-time design adjustments. Dave shares insights on the significance of design systems for customer experiences and the role of modern tools in scaling personalized experiences aligned with brand vision. ------------------------------------------------------------------------------ #DesignSystems #CX #AI #Loyalty #PersonalizationAtScale

I recently interviewed my friend Jill Oliveira for an episode of the Technocratic Podcast we're releasing on Friday. In this clip we talk about the future of UI and the impact of AI chatbots on enterprise user experience. Jill has deep expertise in building applications on the Salesforce platform. You can check out other episodes of the podcast at: https://lnkd.in/eHHxE54B #productmanagement #ui #salesforce #ai

Design with AI #24 - Create podcasts with AI Converted my blog to a design podcast channel within just an hour. The speed and quality are mind-blowing. Have a listen and let me know what you think! ?? https://lnkd.in/eXWJUS8p #ux #uxdesign #aiforproductdesigners #ai #figma

No More Boring Surveys! Ready to transform the way you gather feedback? In our latest episode of The Latina Success, we sit down with Lihong Hicken from TheySaid | World's 1st AI Survey to talk about ditching the old, boring surveys. ?? Discover how AI is reshaping the future of Customer Success and Customer Experience, helping you create feedback loops that really work! ?? Tune in now! https://lnkd.in/gCm7_m_X #LatinaSuccess #CustomerSuccess #CX #AI #SurveyRevolution #TheySaid #Podcast

??? Next Episode of CX Tech Talks: Featuring Mark Brody ??? ?? In this episode of CX Tech Talks, Valerie Arcuri McSorley sits down with Mark Brody, President and CEO of Brohawk Solutions, LLC, President of the Austin Contact Center Alliance, and a columnist for Contact Center Pipeline. ?? Mark brings his decades of industry expertise to the conversation, sharing valuable insights on how contact centers are evolving and adapting in the age of AI. In this snippet, you'll hear Mark explain the concept of AI in simple terms—like he's speaking to his grandmother—making it easy for anyone to grasp how AI is shaping customer experience today. ?? Watch the full episode for more of Mark's unique perspective on the future of customer service and the pivotal role AI plays in enhancing the customer experience.https://https://lnkd.in/dduTPt4m #CX #AI #CustomerExperience #ContactCenter #Podcast

Unlock Your Team’s Potential with AI Kris Rudeegraap shares how teams are integrating AI to boost productivity across departments. Key insights: ?? Crowdsourcing AI Solutions – Encouraging team members to suggest AI tools tailored to their department sparks innovation and engagement. ?? Department-Specific AI Tools – Going beyond general AI, specialized tools for engineering, sales, and support can optimize workflows. ?? Empowering the Workforce – Organizations must equip employees with AI skills and strategies to maximize their impact. ?? Listen to the full episode to discover how AI can transform your team’s performance! ?? https://lnkd.in/e2HjqqWW #AI #Innovation #Teamwork #AItools #Podcast

Had an engaging conversation with Richard H. Miller, author of UX for Enterprise ChatGPT Solutions, in the latest episode of the Ready, Test, Go. podcast. We discussed some guiding principles for designing high-quality generative AI applications, including practical testing considerations and the fundamental importance of usability. My top takeaways: - Human-centered design is paramount. #GenerativeAI solutions should be designed with a deep understanding of human psychology, interaction patterns and cognitive needs. Whatever success criteria you define, users must feel heard and understood. - Metrics drive improvement. Go beyond the basics to leverage a range of qualitative and quantitative measures, including semantic similarity, answer correctness and user feedback. The score initial score isn’t important; improvement is. Iteratively refine your AI models to ensure they meet specific performance benchmarks and user expectations. - #Continuouslearning is essential. Stay informed about the latest advancements, research and best practices to adapt your design thinking, dev processes and testing strategies. Modern-day generative AI has its limitations, but stay nimble and evolve your approach over time. Check out Ready, Test, Go. on your favorite podcast platform (see links to subscribe in the comments). Applause Packt #podcasting #genAI ????? https://lnkd.in/eg8TsX6d