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As technology evolves, so does the way we interact with customers. But what does this mean for the human touch? Let's explore together how AI and humans can collaborate to create exceptional customer experiences. I'd love to hear your thoughts and questions on this topic in the comments below! YouTube Link- https://lnkd.in/g87_HTwt #askmeanything #ai #customersupport #squareboat

?? Are you tired of manually categorizing issues? ?? #Imagine having a secret #weapon to tackle customer support challenges effortlessly. ?? Well, Ascendo AI?#VOC is just that! It's?like your?personal AI assistant,?ready to streamline your workflow and help you solve problems faster and better.??? ?? Ascendo?uses advanced algorithms for you, automatically organizing your support tickets?based on their key themes. Let's have a quick read on it to know more about AscendoAI's tool- https://lnkd.in/da5wr4CS

I’ve really enjoyed the Customer Experience in Financial Services event over the last few days. Lots of fantastic speakers and industry insight - well done to Eser Bayraktar and the team ! As always, #consumerduty and #ai on the agenda. I thought Keith Richards talk on consumer duty and how it can be an opportunity for business growth was particularly useful. Some key takeaways from his talk: ?? CD offers a real opportunity to move away from tick box activities that offer no real or tangible benefit. ??CD is a collective responsibility but also a collective oppertunity. ??Its all about culture ! Embedding a customer first culture so that everyone has a responsibility for good customer outcomes! Was also great to see our clients and partners.

pass 1: write with one of the standard AIs. passes 2-5: let linked-in "rewrite with ai" I strongly support [Core Value]! --- We're thrilled to share that [Your Company Name] is making significant progress in the [Industry] industry, all thanks to our exceptional team! Our success is a testament to our unwavering commitment to [Core Value], which has led to remarkable accomplishments. At [Your Company Name], our mission is to [Brief Description of your company's mission]. Our unique team brings diverse perspectives and talents to the table, resulting in innovative advancements that drive customer satisfaction. As [Your Name], [Your Title], I'm extremely proud of the collaborative spirit of our team. We're confident in our ability to continue pushing boundaries in [Industry], thanks to the dedication and hard work of our team members. If you're interested in learning more about our mission and achievements, please feel free to contact me at [Your Email Address]. #Industry #Innovation #Teamwork #CustomerSatisfaction

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?? The future of customer service is here. ?? The AI-Enabled Agent Assistance research report reveals how AI is transforming contact centers. Get a copy of the report to discover the strategies that are elevating customer experiences with AI: https://lnkd.in/g7gJnZCf

?? The future of customer service is here. ?? The AI-Enabled Agent Assistance research report reveals how AI is transforming contact centers. Get a copy of the report to discover the strategies that are elevating customer experiences with AI: https://lnkd.in/g7gJnZCf

?? The future of customer service is here. ?? The AI-Enabled Agent Assistance research report reveals how AI is transforming contact centers. Get a copy of the report to discover the strategies that are elevating customer experiences with AI: https://lnkd.in/g7gJnZCf

What does strong knowledge management look like in customer experience? This week, NICE's Whitney Meer sat down with Metrigy's Beth Schultz to discuss everything you need to know about knowledge management in an AI world. Catch the MetriSight episode here ???https://okt.to/QGlCfn #CXoneExpert #ArtificialIntelligence #KnowledgeManagement

Attention businesses: 66% of Americans are fundamentally happy, yet only 36% are satisfied with the state of customer service according to NICE's International Happiness Index. Discover how businesses can bridge this gap with CX AI and create happier, more loyal customers. Read the full report here! ?? https://lnkd.in/ejxJz76x #CustomerExperience