#hiring *Network Technician*, Toronto, *Canada*, all #opentowork #jobs #jobseekers #careers #Torontojobs #Ontariojobs #ITCommunications *To Apply -->*: https://lnkd.in/e-kPFbc5 Maintain, troubleshoot, and repair local area networks (LANs), wide area networks (WANs), computer systems, and peripheral equipment.Administer and support Internet connections, ensuring continuous network availability.Evaluate and install computer hardware, networking software, operating systems, and applications.Monitor system performance and coordinate network access through master consoles.Provide problem-solving services to network users and address technical issues promptly.Conduct routine network startup and shutdown operations and maintain control records.Perform data backups and ensure disaster recovery protocols are in place.Conduct security tests and ensure compliance with network quality standards.Perform basic scripting tasks (e.g., shell scripting) to automate network processes and enhance efficiency.Potentially supervise and guide junior network support staff.
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I can't agree more to this. The article is spot-on with what is faced by Helpdesk employees day in and day out.
"Cybersecurity" |Technical Trainer| "Speaker" ("Educating IT Techs on my YouTube Channel")
Helpdesk is a thankless job. We spend countless hours dealing with customer service We fixed complicated problems that takes time to research. We get hit whenever someone on the back end makes a change to the company infrastructure. We get bombarded with phone calls and tickets. Helpdesk is the first line of support when it comes to cybersecurity. We literally look at 3rd party software and get proper approval to install applications. Helpdesk needs to be educated when it comes to cybersecurity. That way they can educate customers. You need to have thick skin when it comes to working helpdesk. A lot of people don't know what its like to be yell at for something that has nothing to do with you. You just need to have patience, empathy and try to keep the customer up to date with everything. I spend my first year working hardware support and I appreciate what I learned. As a hardware technician, I spend my first year learning about memory, hard drives, motherboard, cmos, cpu, gpu. Overall, I appreciate working helpdesk. It was a good learning experience for me. #itsupportspecialist #desktopsupport #desktopsupporttechnician #desktopengineer #servicedesk #servicedeskengineer #cybersecuirty
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Assistant Operation Manager at AUH technologies | IT Services Provider || Looking for IT Support Engineer, Desktop support engineer & Network support engineer
Hello from AUH Technologies This is requirement for Canada for dispatch support *Location:* ??????Site 1: 170 MacNaughton Avenue, Moncton, New Brunswick, E1H 3L9 ?????? *Requirements* : Install Network switches in the network advance of maintenance window based on the coordination with Remote network team over the Webex bridge call. Label all cables in the existing switches in advance to support migration activity Be available onsite during the change window( Tentative by mid of Oct 24, Either Friday afternoon hours or Weekend afternoon hours), join the bridge call initiated by Remote Network team. Based on the direction from Remote network administrator during change window, Network FE engineer move the fibre and copper patch cables one by one. Provide the console connection from the new switch and do the screensharing to the remote network administrator for the troubleshooting. Be available onsite for the next day ( 2 hours) for hyper care support and join the call with remote network administrator for troubleshooting (if any issues) Decommission old switches from rack and need to handover to local site team. *Field Engineer Checklist:* Carry Cisco basic Console cable- Both Mini USB & RJ45 to USB ( well tested in laptop) & Lan Ethernet cable. Putty installed on the machine. The laptop should be able to connect to an external Wi-Fi Carry a mobile phone with mobile data/External WIFI Internet dongle to enable Hotspot connection In some remote locations mobile may not have tower or face disconnection. ensure that hotspot is mandatory, so carry two Wi-Fi hotspot options Should have administrator access. to install any required software. Carry label Printer to tag the labels in the ethernet/fibre cables in the existing switches , which will help to move the right cables from right switchport( Old switch) to right switchport in New switch Mandatory Tool kits to remove/install the switches. If you're interested then share your CV and Whatsapp number #moncton #canada #itsupport #desktopsupport #networksupport #interested #hiring #newhiring
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Opportunity
Good day Everyone, We are urgently looking for a talented skilled #SupportTechnician for an #IT Service company based in Rivonia, Johannesburg. They are currently running for 30 years! If you are interested and would love to be apart of their amazing Operations Division team, please be sure to take a look and apply for the position via the following link provided. #jobopportunity24 #supporttechnicians #itjobs #informationtechnology #technicians #desktop
Tier 2 Support Technician - Capital Recruit
https://capitalrecruit.co.za
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President of Clearmont Technologies- a WBENC-certified IT Staffing Firm where the Right Fit Matters
The Assignment: To identify a Senior Helpdesk Technician with engineering capabilities. The role encompassed managing endpoint tools, creating provisioning packages for diverse systems (Windows, Mac, iOS), scripting, providing helpdesk support, and automating manual processes. The Challenge: A deluge of unvetted resumes overwhelmed the hiring manager, hindering efficient candidate evaluation. Lengthy processes resulted in the loss of potential candidates to faster-moving opportunities. Lack of automation expertise within the existing team led to manual workflows, reducing helpdesk efficiency. Role expectations surpassed the Helpdesk Technician title, causing salary and title misalignments with potential candidates. Limited interview autonomy for team members impacted cohesive team dynamics. Click here to learn more: How Our Helpdesk Technician Transformed Team Productivity - Clearmont Technologies https://lnkd.in/efbpsAkz Consider letting Clearmont streamline your hiring process. You can contact us here: https://lnkd.in/eiwtaAUN #ClearmontTechnologies #ITStaffing
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Top Voice LinkedIn | Graduate-Cybersecurity @FIU | IEEE Outreach Director at FIU | Ex-Capgemini | Ex-Amazon| Cybersecurity Engineer | SOC Analyst | Network/IT Administrator | MS O365
A strange experience. A couple weeks back, I interviewed for a Network Systems Admin role. 2 minutes in the call, they handed me a warehouse blueprint and said, "Design a NOC." Challenge accepted! In 10 minutes, I whipped up what I thought was a solid design - routers, switches, APs, security cams, the works. Then dove into a tech deep-dive on TCP/IP, DHCP, VLANs - you name it. The panel (including the CTO) seemed impressed. They promised feedback in 5 days. Fast forward 15 days... GHOSTED. I've reached out multiple times. Nothing. Nada. Look, I get it. Companies are busy. But ghosting after a candidate invests time and energy (and gives away free consulting)? That's not cool. Am I expecting too much to want at least a "thanks, but no thanks"? Is this very common for post-interview communication? Has ghosting become the new norm? #TechInterviews #NetworkingCareers
