Harmonic Design的动态

Ready to take your service design skills into the wild? Meet the Service Safari Toolkit—your step-by-step guide to uncovering service insights firsthand. From empathy-building to identifying pain points, this toolkit equips designers, researchers, and innovators with everything they need to explore services from a customer’s perspective. ?? What’s Inside? ? Framework for structured observations ? A research notebook example to model your note-taking to ? A presentation deck for step-by-step instructions and case studies Whether you’re a designer, researcher, or just someone curious about a service, this toolkit helps you dig deep into service ecosystems and turn insights into action. Ready to build better experiences? Download the toolkit, or subscribe to our email for exclusive resources and workshop invites! ?? Download the services safari toolkit at https://lnkd.in/ez_CRb7h Find out more about our service safaris at: ?? Service Safari, Elephants Included: https://lnkd.in/eHTkwVMY ?? Exploring Transit Systems: Lessons from a Multi-City Service Safari: https://lnkd.in/etG4gvcK ?? Central Library Service Safari (video): https://lnkd.in/eBWFwhPf ??If we were to do a workshop on this (say in April), what else would you want to learn? #ServiceDesign #WorkshopTools #ThisIsHarmonic #ServiceSafari #DesignResearch #DesignToolkit #Toolkit