the HYPHEN team的动态

Our employee stories series continues to feature more La Clinica employees and explore who we are, what we love, what drives us, and how we work. Up this week: Zulma Larios

Cheers to ONE Environmental Managing Principal J. Rusty Field PE who is celebrating his 15-year work anniversary! Back in 2009, Rusty envisioned a customer-centered company that prioritizes lasting, meaningful relationships over the bottom line when he and his partners founded ONE. And the rest is history, as they say. Learn more about Rusty on our blog! https://bit.ly/3yJdDxF

19 years is a long time for a small business to survive, much less thrive, especially in tech. These elements have seen me through and kept me passionate about, and relevant in, this space: ?? Curiosity: An almost endless curiosity about business challenges & how technology might play a role in the solutions ?? Flexibility: More than just adapting to change, our team thrives on change and get bored when things are static ?? Integrity: We're not bound to external sales goals or growth targets, and our clients know we care about their success more than we care about an extra dollar ?? Global impact: We've touched hundreds of millions of lives with our education, financial and health solutions, leaving things better than we found them Let's see what we accomplish in this next year! #wosb #smallbiz #femaleEntrepreneur #womenintech

Occasionally my business overlaps with my friendships, and I love it when that happens.... Julie and I first met in 2002. We waited tables together at an Italian restaurant here in my hometown. Julie is one of the most kind, welcoming, genuine people you'll ever meet. If you know her, you can't help but love her - that's just who she is. I came from the chain restaurant world of Ruby Tuesday (are they even still around anymore?) to this fine dining restaurant and felt completely out of my element. I didn't know how to open a bottle of wine (heck I was 19 and probably drank Boone's Farm back then), or about the variety of seafoods and pastas we offered. Jules took me under her wing and graciously taught me everything she knew, up to and including how to tie a tie (part of our uniform). Little did she know, she also taught me how to create an awesome customer experience, how to run a team, and how to lead by example. Jules went on to marry a successful chef and restaurant owner, but years later when he decided to sell the business and go a different path, Jules was ready to try something different. HYI was looking for a PL Account Manager and I knew Julie's personality, work ethic, and customer service skills would make her a perfect fit. She had all the makings to be successful, she just needed to learn the insurance piece. She wasn't sure she could do it - but I promised her that on the right team, I knew she could. One of the things I love about Joe Lapi is that he keeps an open mind. He also trusts me. When I presented Julie as a candidate 3 years ago, he said "If you like her for this, I'll talk to her." She was offered the job that week (even edging out a candidate who HAD experience). Today my dear friend who spent her entire adult life in the restaurant world has made a total pivot into insurance, and has a successful new career path ahead of her. If you're a retail agency always wondering where your next awesome AM is going to come from, try keeping an open mind. Go for the person who has the right attitude and checks SOME of the boxes. Planning ahead instead of waiting until the hire is a 5 alarm fire will afford you the time to train folks like this. I promise you it will result in some of your very best hires. I think Joe and team would agree, Julie's been an asset to HYI - not just professionally, but in keeping with the awesome culture he's creating over there. Cheers to 3 years, Jules! ??

One of earliest lessons we learned in developing the ONEderful platform is that the tool is only powerful if we first supply patients with the same level of care and attention they receive from their providers. We couldn't ask for a more passionate, charismatic, and thoughtful leader to helm the team that is wholly responsible for supporting patients as they navigate and select financing offers for their treatment on ONEderful. Cheers to many more, Cassie!

Two decades fly by in a blink when shared with the right people. Recently, I had the honor of celebrating a 20 year work anniversary with a colleague who had been a cornerstone of our team. It's moments like these that remind us of the immense value in building strong, lasting relationships at work. The bonds we've crafted over these years have weathered challenges and celebrated victories. Here’s what I've learned from two decades alongside incredible people: → Shared purpose is powerful. When everyone rallies around a common goal, it transforms daily tasks into meaningful pursuits. → Trust is the glue. It's the foundation that holds us together through tough times and amplifies our triumphs. → Celebrate every win. Big or small, victories keep us motivated and remind us why we started this journey together. → Empathy elevates. Understanding and supporting each other’s unique strengths fosters a thriving environment. Reflecting on two decades, it’s clear that the people around us make the journey worthwhile. We’ve not only built an outstanding team but a work family. As we look forward to more years ahead, I’m grateful for every lesson learned and every moment shared. To everyone in my professional sphere: thank you for being part of this incredible journey.

As we near our 10th Anniversary celebrations at CM Advocates LLP, these are some of the most important lessons that I have come to embrace: 1. Don't try to be better; be different. In other words; always think differently; and often inverse. 2. You should be ruthless when it come to execution. Concerning this point, I wish to borrow these two quotes: (a) “Ideas are easy. Execution is everything.” – John Doerr (b) “Strategy without execution is hallucination.” – Thomas Edison 3. Always be bold and courageous. Never give room to fear or self doubt. In the words of Peter Drucker, “The best way to predict the future is to create it." 4. Resilience and agility are critical and indispensable skills or attributes in life and in business; therefore, cultivate them. By these I mean that we should always be ready to respond quickly to any disruptions or change. On this point, here is my favourite quote from the father of the rainbow nation, Nelson Mandela: "Do not judge me by my success, judge me by how many times I fell down and got back up again." And this too: "When you have exhausted all possibilities, remember this: you haven't."~ Thomas A. Edison

?? GGTI loves celebrating our teammates and their contributions! For our January anniversary celebrants, we asked them which of our company’s core values they identify with most in the work they do. Check out what they had to say: -TEAMWORK: "Pretty much every task I've worked on has only succeeded because of teamwork." - Emily Bollen, Senior Systems Engineer, 16 years -RESPECT: "All of these core values are important, but I think the one that lays the foundation for the other three and that carries through the most in both work and personal life is 'respect.' I don’t really have a specific example but treating everyone with a baseline level of respect has never led me astray." - Thomas Stackhouse, Program Analyst, 7 years -RESPECT: “I treat everyone with respect. I was always taught that there is nothing beneath me when it comes to doing things and that includes work relationships. I value and respect people’s opinions and circumstances. When someone needs my help, I’ll be the first to say, 'How can I help you?' This is how I live my life, and this is how I work." - Ozzy Valdivieso, PMP, Director of Operations, 16 years

When individuals feel supported, heard, and acknowledged, their satisfaction and loyalty increase. We dedicate significant resources to cultivating a culture that embodies these values. #culture #commercialcleaning #teamworkmakesthedreamwork