The Ferry House的动态

As we settle in to the swing of the holiday celebrations, my thoughts of better ways to make entertaining less stressful for you ,are always on my mind. I've never asked you this question: How may I be of service to you? ?? Maybe you need me to help you plan and create a menu because you have no idea what your guests might like to eat ? ?? Maybe next year you would like to run events more regularly and need a change from the usual menu you order? ?? Or what about customer service? Have you had a less than enjoyable catering experience and just want some who cares to look after you? ?? Are you nervous about the event itself, or the venue? What's really important to you? Have I forgotten anything? These are all burning questions I'd love to hear your thoughts about. And I'm sure you have plenty more! Let me know in the comments and have a lovely day! #catering #fingerfood #boutiquecatering #value #care

In our catering world, hospitality isn’t just about the food—it’s about making people feel like they’re in great hands from start to finish. It’s that extra touch, making sure guests feel welcomed, comfortable, and everything is tailored for them. At en Ville, customer care is woven into everything we do. Our team doesn’t just stop at crafting the perfect menu—we dive deep into understanding our clients, from their food preferences to how they envision their event. Even after the event is over, we don’t just pack up and leave. We take the time to check in, making sure everything went as planned and asking how we can make things even better next time. Because when it’s all said and done, it’s not just about the food—it’s about the impression our service, our team, and the entire experience left behind. And that aftertaste... It matters. _ #EventPlanning #CateringExcellence #CustomerExperience #HospitalityIndustry #TailoredService #ClientFocused #FoodService #EventCatering #CustomerSatisfaction #MemorableEvents

?? Is your restaurant struggling to fill up Christmas bookings? ?? We're on the cusp of November, the season is almost upon us, but those tables aren’t filling up as quickly as you’d hoped. This time of year can make or break Q4, and empty seats mean missed revenue. Meanwhile, your competitors are booking up fast – stealing the very guests you’re trying to attract. Want a simple, proven tactic to get those festive bookings rolling in? Imagine tables fully booked, a lively atmosphere, and guests tagging your venue all over social media – turning their Christmas visit into organic marketing for you. Run a Christmas Giveaway on Social Media. ?? Offer a free table or small-group party booking. ?? Create buzz, drive traffic to your party packages, and build engagement. ?? Pro Tip: Ask participants to tag friends, share the post, and follow your page. This amplifies your reach and builds excitement that spreads beyond your existing followers. Ready to pack your restaurant this holiday season? DM me or reach out at [email protected] to chat about how On A Plate can help with no-fuss actions that work. --- ?? Hi, I'm Ben, - Founder of On A Plate Growth Agency, growth made simple for food, drink and hospitality businesses. - And, co-founder of Bloody Bens Bloody Mary Mix - the ingredient for perfect Bloody Marys.

Sparkling Celebrations: Hard Seltzer Takes the Crown this 4th of July As we gather to celebrate the birth of our great nation this 4th of July, a new star is rising in our festive beverages: hard seltzer. Yes, you heard that right. The fizzy, refreshing drink that's been quietly growing in popularity has officially taken the lead as America's favorite party companion. From backyard barbecues to beach bonfires, hard seltzer is popping up in coolers everywhere. And why not? It's light, it's fun, and it pairs perfectly with hot dogs, burgers, and all the summer vibes. With flavors ranging from tangy lemon-lime to juicy watermelon, there's a seltzer for everyone. But let's take a moment to remember that while we toast to freedom and fireworks, it's equally important to celebrate responsibly. Enjoying a cold one (or two) is part of the festivities, but moderation is key. After all, nothing should overshadow the joy of spending time with friends and family. Here are a few tips to keep your celebrations both fun and safe: Hydrate Between Sips: Balance your beverage intake with plenty of water. Trust me, future you will thank you. Snack Smart: Keep munching on those delicious 4th of July treats. A full stomach helps slow down alcohol absorption. Designate a Driver: If you're heading out, make sure someone sober is behind the wheel or arrange for a ride-sharing service. Pace Yourself: There's no race to the bottom of the can. Savor your drink and enjoy the day. Let's raise our cans of hard seltzer high and toast to a memorable 4th of July—one filled with laughter, love, and of course, responsibility. Cheers to independence and to making smart choices! Happy Independence Day! ?? #NorthDakota?#SDjobs?#SouthDakota?#MTjobs?#Montana?#WYjobs?#Wyoming?#GeckoHospitality?#WereHiring?#LetGoAndLetGecko?#GrowYourBusiness?#Business?#RecruitmentAgency?#NowHiring?#restaurant?#foodservice?#opportunity #hoteliers?#hotelmanagement

Mastering Dietary Needs: A Hospitality Essential In today's dining scene, accommodating dietary restrictions isn't just important—it's expected. Why It Matters: Expand Your Reach: By catering to various dietary needs, you attract a broader audience. Build Loyalty: Guests remember when their needs are met with care and precision. Stay Competitive: Offering inclusive options sets you apart from the rest. How is your team making a difference? Share your approach! #Hospitality #DietaryNeeds #CustomerCare #leadership #DietaryAllergy

Anthony Bourdain was notoriously sour on brunch, and Mother's Day has unique challenges. In the words of Shawn P. Walchef (of Cali BBQ Media), Mother’s Day presents “an operational challenge. It’s the busiest day of the year and also the day guests have the highest expectations." According to the National Restaurant Association, 56% of consumers plan to dine out or take out food on Sunday, representing the potential for a huge bump in revenue, as well as operational and logistical challenges (nightmares?) that come with the territory. Beyond earnings, the winfall the holiday brings may be in all the data generated from new and returning customers. Jynessa M., VP of Data & Insights at Fishbowl, says three pieces of information are enough to build robust guest profiles. If you know a person's Age, Marital Status and Presence of Children, you have enough data to sustain customer engagement over time (using ‘lifestage’ segmentation that's built into our GRM, for example). Sunday obviously represents the opportunity to understand if a customer has kids. It's also a chance to capture seating and dining preferences, preferred method for making a reservatons, transactional data and contact information. Mother's Day is also a chance to foster ongoing relationships with customers. For example, restaurants might consider a bounce-back campaign, where diners who visit on Mother's Day receive complientary appetizers or a delivery discount on Father's Day. Or, guests who come for brunch might be offered a reason to come back within a month’s time for lunch or dinner. As an operator, be creative in how you entice this captive audience to return for future visits. The potential ROI will make the effort you and your staff put in this weekend all the more worth it, for the rest of the year and beyond. ?? ?? ?? #MothersDay2024 #GuestData #Hospitality #CRM for #Restaurants #RestaurantMarketing #GuestMarketing #RestaurantOps #RestaurantTech #GuestRelationshipManagement

Whether you're hosting a corporate event, wedding, or private party, getting the catering right is essential for guest satisfaction. From menu options and dietary restrictions to presentation and timing, thoughtful catering can elevate any event experience. Here are the key things to keep in mind: ? Understand guest preferences and dietary needs. ? Plan for variety without overcomplicating the menu. ? Ensure presentation is visually appealing and Instagram-worthy! ? Coordinate timing to keep the food fresh and the event seamless. Ready to level up your event’s catering game? Let’s connect!

Service charges automatically added to meals and always expected, even with disappointing meals and poor service can be frustrating to say the least. Paul’s top tip - if you have a bad experience and the custom option is there, enter a negative amount to make your meal cheaper and give yourself a tip! #tips #hospitality