Terry Smith的动态

Packaging, when done well, becomes a genuine extension of a product....... A little #mondaymotivation for today - do you agree that packaging sets the tone for how your customer perceives your product and your business?? Let us know in the comments :)

Ever think about how many miles your product travels before it gets to the customer? It’s a long journey, with plenty of bumps along the way… And every bit of damage doesn’t just harm the product; it affects customer trust, too. That’s why having packaging that’s tailored to fit and made from durable, sustainable materials can make all the difference. → It keeps products secure and shows customers they’re in good hands. Making sure products arrive safely isn’t just good for business; it’s essential for building loyalty. How well does your packaging hold up along the way?

When the Customer is Not Always Right: Why and How to set boundaries to protect your business In this second of three articles, we explore the importance of setting boundaries with customers and how doing so can safeguard your business without sacrificing customer satisfaction. Here is why you should do it and how to set the boundaries Clock to read https://lnkd.in/dBPRQAe6

Crafting Quality: The Key to Sustainable Success Whether you’re steering a product-based enterprise or a service-driven business, one fundamental truth prevails—quality is non-negotiable. It’s not just about meeting expectations; it’s about consistently exceeding them. In the product world, quality reflects in the durability, innovation, and user satisfaction you deliver. For services, it’s about the experience, reliability, and trust you foster. Regardless of the domain, the objective remains the same: to deliver value that speaks volumes about your brand. But here’s the catch—quality isn’t an end goal; it’s a continuous journey. It requires relentless focus, adaptability, and a deep understanding of your customers’ evolving needs. And let’s not forget the bigger picture—rendering quality isn’t just about customer satisfaction; it’s about rendering business sustainability. Quality builds credibility, credibility drives loyalty, and loyalty ensures growth. So, whether you’re crafting a product or curating a service, remember: quality isn’t just what you deliver; it’s what defines your business. - GMK #QualityMatters #CustomerFirst #BusinessSuccess

Business is More Than Just Numbers ?? Focusing only on numbers misses the bigger picture. Customer service, product quality, and the overall experience are just as important to running a successful business. #customerexperience #businessstrategy #restaurantmanagement #hospitalitytips #balancedapproach

What is the #1 most important thing in a consumer facing business? The Customer. What is the #1 thing most self storage facilities fail at? Customer service. What is the #1 opportunity in self storage? The Customer. See a pattern? I'd love to share one of my favorite books around providing exceptional customer service: "Raving Fans: A Revolutionary Approach to Customer Service" by Ken Blanchard and Sheldon Bowles. This book is a business parable that focuses on how companies can go beyond satisfying customers to creating "raving fans" — loyal customers who are so delighted with their experience that they promote the business enthusiastically. The book outlines three key principles: 1) Decide what you want 2) Discover what the customer wants 3) Deliver consistently plus one (consistently meet customer expectations, but always add a little extra).

At Mount Fab Packaging, our philosophy is built on a commitment to excellence and customer satisfaction. Here's what sets us apart: ? ?????????????????? ?????????????????????????? ??????????????????????: We believe in transparency and keeping our clients well-informed. ? ???????????????? ?? ???????? ?????????????? ??????????: Our diverse product line meets all your packaging needs. ? ???????????????????? ?????????????????? ?????????????????????????? ??????????????: Tailored solutions to fit your unique requirements. ? ???????????????? ???????????????? ???????????? ????????????????: Stay updated with real-time tracking of your orders. ? ?????????????????? ?????????????? ????????????????????????????: We adhere to the highest quality standards to ensure you get the best. DM us to discover how our philosophy translates into superior packaging solutions for your business. #MountFabPackaging #PackagingSolutions #CustomerSatisfaction #QualityCertifications #Customization #Innovation #Transparency

Shipping damage can be a major headache for businesses. Whether it’s fragile items breaking or products shifting during transit, the impact on costs and customer satisfaction can’t be ignored. I recently worked with a customer who faced challenges with both void filling and cushioning. After assessing their needs, I recommended a combination of AIRplus? and PAPERplus? solutions. AIRplus? provided lightweight air pillows to fill voids, while PAPERplus? offered cushioning for heavier items. This two-pronged approach transformed their packaging process. AIRplus? reduced shipping costs by keeping the weight of their parcels low, and PAPERplus? provided robust protection for heavier products. They also appreciated the sustainable options available in both product lines, which aligned with their sustainability goals. It’s always rewarding to hear feedback from customers who feel confident in their packaging process after implementing these solutions. By combining the right tools, businesses can protect their products more effectively and improve customer satisfaction. Are you facing similar challenges with shipping damage or packaging inefficiencies? Let’s discuss how AIRplus? and PAPERplus? could help streamline your operations. I’m here to help you find the perfect fit for your needs!

?? Protect Profits with Protective Packaging! Did you know that damaged goods are a leading cause of product returns, directly impacting your bottom line? The right protective packaging not only safeguards your products during transit but also enhances customer satisfaction and loyalty. Our latest blog explores how investing in smart packaging solutions can: ? Reduce returns and replacement costs ? Boost your brand’s reputation ? Improve profit margins by minimizing product damage Don’t let avoidable issues hurt your business. Ask me how to make protective packaging a strategic asset for your brand! ?? Read more: https://lnkd.in/gWAtdBS8 #ProtectivePackaging #SupplyChainSolutions #CustomerSatisfaction #AtlasPackaging