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Wouldn’t it be great if we could all get along? Unfortunately, that is not the reality of working with people. Where there are people there are emotions, and where there are emotions there are conflicts.?Mastering the 10 steps of conflict resolution can help resolve those conflicts and maintain a productive work environment.? The 10 steps of conflict resolution include: Identification of the Conflict, Understanding Perspectives, Exploration of Interests, Generation of Options, Evaluation of Options, Negotiation, Agreement, Implementation, Follow-Up and Evaluation, Closure. Not every conflict will require going through each of the 10 steps, but it is important to understand each step intimately to effectively navigate the conflict resolution process.? Check out our blog for more info on the 10 steps of conflict resolution and for expert tips from #yourbusinesstherapist on mastering these techniques. And stay tuned to learn about the significant positive impacts improved conflict resolution skills can have on your business or team. #smallbusiness #entrepreneur #consulting

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