Want to build lasting brand loyalty? CX Thought Leader Frans Reichardt reveals the power of aligning Customer, Employee, and Societal Experiences. Discover why brands that take a holistic approach are winning the ?? of customers, employees, and society alike. Read more: https://lnkd.in/ebzrAbDq
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Risk Management Professional | Third Party Risk Management (TPRM) Subject Matter Expert | Audit & Assurance | Data Privacy | Project Management |
Want to build lasting brand loyalty?... CX Thought Leader Frans Reichardt reveals the power of aligning Customer, Employee, and Societal Experiences. Discover why brands that take a holistic approach are winning the ?? of customers, employees, and society alike. Read more: https://ms.spr.ly/6041WSS5B
Want to build lasting brand loyalty? CX Thought Leader Frans Reichardt reveals the power of aligning Customer, Employee, and Societal Experiences. Discover why brands that take a holistic approach are winning the ?? of customers, employees, and society alike. Read more: https://lnkd.in/ebzrAbDq
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Driving business growth through customer-centric transformation | CX & EX | Change leadership | Chief Customer Officer | Passionate changemaker with sustainable impact ?? [Available per May]
Is the real value here the free coffee itself? Or the fun, unexpected experience that left them grinning? When it comes to Customer and Employee Experience the magic often lies in how we make people feel. Sure, a great product or service matters, but it's the connection, the joy, and those memorable little touches that truly stick. As Maya Angelou wisely said, "People will forget what you said, people will forget what you did, but people will never forget how you made them feel." So, here’s your CX & EX challenge for today: What are you doing to leave a smile on someone’s face? ? ??♀? ?????? ???? ??? I'm a passionate CX and change manager dedicated to embracing the sustainable triad of Customer and Employee Experience and thus Business value. As sparring partner and coach, I'm committed to helping you maximize value and impact. Customer Experience Management as the catalyzor for positive change. Let's create meaningful change together. NeXt2y. #CustomerExperience #EmployeeExperience #CX #BusinessStrategy #CustomerValue #Growth
Putting a smile on your customer's face is always a good idea! This coffee shop gave a free coffee to all customers who came in dancing. Oh, and this is not a one time thing to go viral, they do this at least once a month. By doing so it becomes part of their brand. Great CX Branding.
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Experienced International Director of Go2Market/Marketing, Communications & Customer Experience Management/Optimizations | Chief Marketing/Customer Experience Officer | Executive/Consultant/(Interim) Manager
Top initiative ! What is your organization doing (each day...) to create a positive customer experience... and put a smile on your customer's face ? If you (and your CEO) want to analyse & optimize/strengthen the experiences of your customers & employees, am just a 'good coffee' moment away ;-) Contact me https://add-value.be/ & we'll put many smiles on many faces ! #putasmileonyourcustomer #customerexperienceoptimization #employeewellbeing #customerperspectiveiskey
Putting a smile on your customer's face is always a good idea! This coffee shop gave a free coffee to all customers who came in dancing. Oh, and this is not a one time thing to go viral, they do this at least once a month. By doing so it becomes part of their brand. Great CX Branding.
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Investing in customer insights is not just a competitive advantage – it’s a necessity for long-term growth.
“Building brand loyalty through customer insights is essential for businesses looking to thrive in today’s competitive landscape. By leveraging data to personalize the customer experience, brands can foster stronger relationships with their customers and cultivate a degree of loyalty that withstands the test of time. In a world where consumers have countless options at their fingertips, investing in customer insights is not just a competitive advantage – it’s a necessity for long-term growth.” - Lisa Paris, Director of Brand Strategy Interested in learning more about building brand loyalty? Read Lisa’s blog at https://lnkd.in/eh9Mv7-C
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Are We Still In The Era Of Customer Centricity? https://buff.ly/3z9Z5Yu I strongly believe in this customer-centric approach, and my clients know that this is the foundation for any business model or brand strategy I help develop. When executed correctly, I've witnessed how such strategies can build stronger relationships with consumers, leading to increased brand loyalty, more frequent purchases and greater brand investment. As information becomes more accessible and less costly to obtain, any business can benefit from this knowledge and transform it into results.
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I use marketing to help businesses zig, while everyone else zags, and gamification to redefine the future of education.
Eco-friendly brands often ask me, How can I stand out when everyone is talking about sustainability? My approach ?? : 1. Highlight your unique story ? 2. Focus on customer education and value ?? 3. Use authentic visuals to build trust ?? Looking to connect with customers who care about sustainability? Let's craft a strategy tailored to your brand!
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“Building brand loyalty through customer insights is essential for businesses looking to thrive in today’s competitive landscape. By leveraging data to personalize the customer experience, brands can foster stronger relationships with their customers and cultivate a degree of loyalty that withstands the test of time. In a world where consumers have countless options at their fingertips, investing in customer insights is not just a competitive advantage – it’s a necessity for long-term growth.” - Lisa Paris, Director of Brand Strategy Interested in learning more about building brand loyalty? Read Lisa’s blog at https://lnkd.in/eh9Mv7-C
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