When one of the world’s most respected appliance manufacturers creates a line of luxury coffeemakers, the last thing they want is for the machines to be sent back before a customer brews their first espresso. But that’s just what happened. And here’s what they did about it: https://hubs.la/Q0389XbX0 #CustomerService #RemoteVisualSupport #AR #AI #CX #ServiceInnovation #VisualAssistance
