Missed us this year at TechCrunch Disrupt? Sierra co-founder Bret Taylor sat down with TechCrunch senior editor Frederic Lardinois to dive into how our AI agents are transforming customer experience—shifting from reactive support to proactive problem-solving. In their conversation, Bret gets candid about today’s tech landscape: the realities of navigating legacy systems, integration hurdles, and the challenge of keeping AI grounded and useful. Catch the full session here: #AI #TechCrunchDisrupt2024
