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Building Trust in Organizational Culture: 4 Trust Exercises Here are four trust exercises to build a solid organizational culture: 1. Trust Yourself: Have confidence in your judgement when hiring the best people for the role. Trust that you've made the right choice and that your team has the necessary skills and expertise. 2. Trust the Training: Highlight the effectiveness of the training and onboarding process to equip your team with the knowledge they need to succeed. Trust that they are prepared to take on their responsibilities. 3. Trust your Team: Foster a culture of trust by empowering and trusting your team to deliver the best possible customer experience. Allow them to take ownership of their work and exercise their skills and creativity to provide exceptional service. 4. Trust your Customers: Believe that your organizational culture and your team's efforts leave a lasting, positive impression on your customers. Trust that your customers are satisfied and eager to return for more of what your company offers. Let's Create Magic Together! www.taceyatkinson.com #CustomersFirst #CustomerExperience @TaceyAtkinson #CreatetheMagic #CustomerCentric #Culture #TeamEngagement #Attrition #CustomerLoyalty

Building Trust in Organizational Culture: 4 Trust Exercises Here are four trust exercises to build a solid organizational culture: 1. Trust Yourself: Have confidence in your judgement when hiring the best people for the role. Trust that you've made the right choice and that your team has the necessary skills and expertise. 2. Trust the Training: Highlight the effectiveness of the training and onboarding process to equip your team with the knowledge they need to succeed. Trust that they are prepared to take on their responsibilities. 3. Trust your Team: Foster a culture of trust by empowering and trusting your team to deliver the best possible customer experience. Allow them to take ownership of their work and exercise their skills and creativity to provide exceptional service. 4. Trust your Customers: Believe that your organizational culture and your team's efforts leave a lasting, positive impression on your customers. Trust that your customers are satisfied and eager to return for more of what your company offers. Let's Create Magic Together! www.taceyatkinson.com #CustomersFirst #CustomerExperience @TaceyAtkinson #CreatetheMagic #CustomerCentric #Culture #TeamEngagement #Attrition #CustomerLoyalty

Does your organization have a winning quality culture? ?? ? We talk a lot about red flags when it comes to quality, but what about the green flags—the signs that your company is truly thriving with a quality-first mindset? ? To spot quality is at the heart of your company culture, keep an ear out for these phrases: 1/ "Everyone owns quality here." 2/ "What’s the root cause, and how can we fix it?" 3/ "We’re always looking for ways to improve." 4/ "Let’s look at the data before making a decision." 5/ "Your input on quality is valuable—speak up!" 6/ "What proactive steps can we take to avoid this issue?" 7/ "Collaboration is key to maintaining our quality standards." ? P.S. What signals a strong quality culture in your organization? ? Here are 7 key green flags that show your quality culture is strong, collaborative, and driving business success.? ? How many of these do you recognize in your organization? Share your thoughts ??

??????????????:????????????????????. ????????????: ??????????????. ????????????: ???????? ?????????? ???????? ?????? ?????????????????????? ????????????????????! Think ??????????????, ????????????, ?????? ???????????? are just fluffy corporate jargon? Think again. These guiding principles are the bedrock of a high-performing organization, directly impacting your operational success. Here's the breakdown: ??????????????: Your "why." What problem are you solving? What impact do you want to make? A clear mission fuels passion and purpose. ????????????:?Your "where." Where do you see your organization in the future? A compelling vision inspires and aligns your team. ????????????: Your "how." How will you conduct business and treat your stakeholders? Strong values build trust, guide decisions, and shape your culture. ?????? ???????? ???????????? ?????? ?????????????????????? ????????????????????: ??????????????: When values prioritize excellence, it becomes ingrained in every process. ????????????: A mission to protect employees fosters a proactive safety culture. ????????????????????????: A shared vision drives focus and efficiency. ????????????????: Values like reliability and continuous improvement minimize disruptions. ????????????????????: Employees connected to the company's mission and values are more motivated and invested. ????????????????????: Values like integrity and ethical behavior ensure adherence to regulations. But there's a catch... ?????? ??????????, ??????????????, ????????????, ?????? ???????????? ???????????????????? ???????????? ?????????? ?????????? ???? ?? ??????????????. To truly drive operational excellence, these principles must be deeply embedded in your company culture. ?????? ?????????????????? ?????? ??????????????: ?????? ???????? ??????????????, ????????????, ?????? ???????????? ?????????????????? ?????? ??????????????????? Do they resonate with your employees? ?????? ???????? ???????????????????? ???????? ?????????? ????????????????????? Do they guide decision-making and behavior at all levels? ?????? ?????? ?????????????????? ???????? ???????????????? ?????????????? ?????????? ????????????????????? What gets measured gets managed. A strong foundation of mission, vision, and values isn't just good for your ?????????? ?????????? – it's the key to unlocking your organization's full potential. ??????'?? ??????????????:?How have you seen mission, vision, and values impact operational performance in your experience??Share your insights below! #operationsexcellence #leadership #quality #safety #values #mission #vision

New Episode Alert! ??? In this episode of Executive Connect I sit down with Chris Hood, a digital strategist with experience in the digital entertainment industry. We talk about the crucial role of customer-centric transformation and digital strategy in driving business success. Chris shares his perspective on: ?? Creating organizational cultures that prioritize customer needs. ?? The direct link between employee satisfaction and customer satisfaction. ?? Leveraging the power of storytelling to emotionally engage customers. Tune in to hear strategies to elevate both employee and customer experiences. ?? #business #entrepreneurship #digitaltransformation #CustomerExperience #StorytellingInBusiness #CustomerCentricity

When addressing operational challenges, it’s crucial to identify, discuss, and solve the true core issues, not just immediate tasks. Simply focusing on fulfilling current operations isn't enough—soon you'll sell more and face the same bottleneck. The key is to document processes as you fulfill them. Capture what needs to be done so you can efficiently train future team members to handle these tasks. What strategies do you use for creating sustainable processes? Let’s talk about it in the comments! ?? #ProcessImprovement #OperationalExcellence #BusinessGrowth

#Problem #awareness in a company refers to the understanding and acknowledgment of existing challenges, issues, or deficiencies within the organization. 1. #IdentifyingIssues: Recognizing specific problems or shortcomings within different departments, processes, or systems. 2. #UnderstandingImpact: Assessing how these problems impact operations, productivity, customer satisfaction, and overall organizational goals. 3. #AcknowledgingResponsibility: Accepting accountability for addressing and resolving identified issues, whether they stem from internal processes, external factors, or a combination of both. 4. #EncouragingSolutions: Fostering a culture of problem-solving and innovation to develop effective strategies for overcoming challenges and driving positive change. Problem awareness serves as the first crucial step in the #continuous improvement process, laying the groundwork for proactive #problem-solving and #organizational #growth.

Had a great visit today with Laura Franckhauser to a Fortune 500 customer whose culture oozed from every aspect of the site visit. You could feel their values from the walk in from the parking lot and throughout the building. This Harvard Business Review article outlines what can make for a great corporate environment: an operating system, active metrics, and continuous improvement. Simple ideas that make a huge difference. We aspire to continuously improve all 3 at Smart Label Solutions (SLS).

?????????????????????? ????????????, ??????????????, ????????????????, ?????? ????????: ?????????????? ???????? ?????? ???????????? In our industry, safety, quality, delivery, and cost are not just priorities—they are interconnected pillars that must work in harmony to drive success. ?? ???????????? ?????????? ?????????? No cost-saving measure or shortcut can justify compromising safety. It’s the foundation of trust, not just internally, but with our clients as well. ?? ?????????????? ???? ?????????? ??????????????????, ?????? ???????????? Delivering excellence means providing what the customer values most. Over-delivering or overengineering can lead to unnecessary expense and inefficiency. ?? ???????????????? ?????? ???????? ???????????????? ?????? ?????????????? A safe, high-quality product, delivered on time and within budget, is what builds trust and establishes long-term partnerships. Recently, I’ve been reflecting on how we align these values to support our clients. Balancing these priorities shifts depending on the scope of work, the skills required, and the expectations of the roles we manage. This alignment requires constant communication, clear understanding, and continuous improvement. ?? The secret? Alignment and teamwork. Whether we’re refining processes, addressing stakeholder concerns, or learning from past challenges, the ultimate goal is to harmonize these pillars while delivering exceptional value to our customers. ?? What’s your approach? How do you balance safety, quality, delivery, and cost in your work? Share your thoughts and insights below—I’d love to learn from your experiences! #Leadership #CustomerValue #ContinuousImprovement #Teamwork #Alignment

Need some Tier Board best practice inspiration? Check out some our examples and learn how they support the focus of each tier to drive improvement at a regular cadence. #continuousimprovement #tiermeeting #lean #operations