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The best kind of reviews have all the honest information shoppers need to feel confident in their purchase. Learn more about Stellar-powered reviews for Evenflo in our success story: https://lnkd.in/gQX_T389

In our latest webinar, we discuss multiple ways to increase your sales during the peak season. This is just a peek at what you'll learn and what you can gain by offering package protection with our shopping guarantees. -> https://lnkd.in/g92FPaa5

Some merchants put disclaimers/waivers on their sites like “By shopping at XYZ you waive your rights to any chargebacks,” or even clickable “I agree” buttons to the merchant’s no-chargeback policy. While the idea might seem nice, in reality, it means very little. Actually, it means nothing. Consumer protection laws are very strict and clear. You can’t bypass them by having consumers agree to your terms. In theory, this might decrease the chargeback rate because consumers may 'come to terms' with the no-chargeback policy, but that’s about it. If a consumer decides to file a chargeback anyway, there’s no way the merchant can enforce their no-chargeback policy. So, if your merchants have something like this on their sites or checkout pages, it’s a good idea to inform them about this.

The ultimate shopping cheat sheet! Did you know that crocs and kate spade offer abandoned cart coupons? That you can tell what's regular, sale, or final markdown ricing at Target and Costco from the price? How to get free phone unlocks from your cell phone carrier? This list of price hacks, discounts, and shopping tips is all packed into one lengthy infographic.

The ultimate shopping cheat sheet! Did you know that crocs and kate spade offer abandoned cart coupons? That you can tell what's regular, sale, or final markdown ricing at Target and Costco from the price? How to get free phone unlocks from your cell phone carrier? This list of price hacks, discounts, and shopping tips is all packed into one lengthy infographic.

More than 90% of mystery shoppers conducting research for our latest White Paper said their conversations were free of 'legalese', which can often put off prospective customers. Read it here: https://lnkd.in/e-UrGtmc #F4LWhitePaper2024 #customerservice #customerjourney #lawfirms #First4Lawyers

Class-action lawsuits targeting the near-universal practice of asking for an e-mail address during online checkout are on the rise. In this Total Retail article, Harrison Brown and Ana Tagvoryan discuss the new round of lawsuits that allege online retailers violate Massachusetts’ Section 105. Read: bit.ly/3Mjx9Ex #retail #ecommerce #litigation

Is your in-store pricing alignment syncing with your online prices? In this article, we dissect the intricacies of self-matching prices, a strategy that can be a double-edged sword for retailers. Uncover the nuances of pricing strategies that may be impacting your bottom line, and explore how adopting best practices in payment processing can effectively bridge the profit gap created by price matching. Read the full article here: https://hubs.li/Q02nfzJ20

This week’s bumper issue of RN is now with retailers and subscribers. Some of the key highlights from this issue include: ?? Jack Courtez reports on exclusive RN analysis showing the positive effect Google review stands are having on stores' online reputations ?? Alex Yau on Morrisons and Nisa Retail exploring potential cash-and-carry models for retailers ?? India Stronach on retailer anger as News UK freezes retailer terms on The Times for six months ?Charles Whitting looks at nine easy mistakes retailers can make to get on the wrong side of the law - and how they can avoid them ??Louise Banham looks at the top new launches in convenience, with PRIME and Pepsi Max UK among the big sellers All this – and much, much more! – in this week’s RN.?To get this issue and have RN delivered direct to your inbox every week, become a Better Retailing Club Member: https://bit.ly/3Xb8cSr

SDCC News: Retailers Grade Diamond, Lunar, and PRHPS: On Customer Service, Minimizing Damages, Ease of Ordering, and More