"Businesses that align their engineering and service capabilities are more likely to achieve their strategic objectives and grow profitably..." Read Sara Cerruti's feature in diginomica to explore 4 Areas that improve with service and engineering collaboration.
Ever been in an operations meeting where the sparks fly between Service and Engineering leadership over which team was responsible for the critical failure of an asset? ServiceMax, a PTC Technology's Sara Cerruti sets out why it's better for everyone if the two teams collaborate rather than compete: bit.ly/3CeicSb
