Are loyalty programs the untapped goldmine for retailers? Discover how first-party data is revolutionizing customer engagement. Today’s loyalty programs have evolved into powerful tools for understanding customer behavior and preferences, far beyond basic retention strategies. Join industry experts Ben Reynolds, Andy Baldauf, Renee Hartmann, and Frank Trefzer in this comprehensive master class as they delve into the transformative benefits of first-party data and its crucial role in creating seamless customer journeys and optimizing retail media campaigns. Watch the full discussion here: https://lnkd.in/eR554iKw Stay tuned, as we continue to share these masterclasses, week by week. #RetailTech #CustomerEngagement #InStoreExperience
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Level Up Your Retail Strategy with Data-Driven Loyalty! Dive into our carousel exploring how OptCulture unlocks customer insights to fuel smarter engagement & boost sales. ?? Book your demo today! - https://lnkd.in/eHJXasqd #retailmarketing #customerdata #loyaltyprograms
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?? WEBINAR: Discover the secrets to customer loyalty in our upcoming webinar on personalization in retail. Personalization isn't just about sending offers ???. It’s about creating moments that matter, sparking loyalty with every interaction, and making customers feel like the experience was made just for them ??. The impact? More loyal shoppers, increased spending, and the advocacy your brand needs to thrive ??. ?? Why should you tune in? In this webinar, you'll get the chance to hear from two of the smartest industry experts I know, Philip Shelper, Certified Loyalty Expert? and Anders Mittag, on how to master the art of loyalty through personalization. ?? Secure your spot here: https://lnkd.in/dMRcfzmP #Personalization #CustomerLoyalty #RetailWebinar
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?? Exciting Insights Alert! ?? Our latest *2024 Paytronix Loyalty Trends Report* reveals groundbreaking findings in the loyalty program landscape! Top-performing c-stores are seeing loyalty transaction shares SOAR to 37% and beyond. ?? But that's not all - with an astonishing 85% average retention rate, the power of loyalty programs in driving engagement and profitability is undeniable. ?? Are you leveraging your loyalty program to its full potential? Dive into the full report for actionable insights and innovative strategies to elevate your program. Let's transform customer engagement together! ?? #LoyaltyPrograms #CustomerEngagement #RetailInnovation #Paytronix ?? Discover more insights below. https://hubs.li/Q02GWRg30
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Did you know loyalty programs have evolved from simple punch cards to tech-driven solutions that boost customer retention and drive growth? ?? From restaurants and retail to salons and beyond, loyalty is key to turning occasional customers into loyal fans. In our latest Forbes Business Council blog, we explore the history of loyalty programs and how businesses of all sizes can leverage these tools to gain valuable customer insights, create personalized offers, and enhance the shopping experience. ???? ?? Read more: https://lnkd.in/e3f2xshs #LoyaltyPrograms #CustomerRetention #BusinessGrowth #NWPS #ForbesBusinessCouncil
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Loyalty programs aren't just a trend—they're a cornerstone of customer engagement. Dustin Tremellen highlights how Starbucks's evolving program demonstrates the value of loyalty, from free syrups to redeeming stars for merchandise. The real challenge? 1. Ensuring your program's purpose ???????????? ???????? ???????? ??????????'?? ?????????? 2. Effectively ???????????????????? ?????? ???????? it generates to better influence customer behavior and drive engagement In summary, the key to a successful loyalty program lies not in its existence but in how it's utilized. Listen Now: https://lnkd.in/eKb4kFJU #LoyaltyPrograms #CustomerEngagement #StrategicGrowth #DataAlchemy #MarketingInsights
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Customer Data Platforms (CDPs) and clienteling are two powerful tools reshaping the retail landscape. CDPs aggregate data from various sources to create a comprehensive customer profile, enabling retailers to understand their customers better. When integrated with clienteling techniques, which focus on personalized interactions, retailers can deliver tailored experiences that drive loyalty and boost sales. Discover how these tools can revolutionize your customer engagement strategy. #CDP #Clienteling #RetailTech #CustomerEngagement #Personalization
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How can grocers fight customer churn and inspire more loyalty among shoppers? According to the latest episode of Top Shelf Spotlight, the best strategy is to gain a holistic understanding of your customers, and then use that knowledge to provide personalized shopping experiences. That means: ? Utilizing customer data to provide relevant offers, recommendations and communications based on previous purchases, shopping habits and segmentation. ? Developing loyalty programs that deliver rewards individual customers actually want, not just generic transaction-based incentives. ? Ensuring seamless personalization for the shopper across online and in-store channels. For more recommendations and actionable advice based on insights like this, watch the newest edition of TopShelf Spotlight on using personalization strategies to enhance customer loyalty: https://lnkd.in/gWrMPR9d
How grocers can fight customer churn and inspire more loyalty among shoppers
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The Verint Guide to Customer Engagement in the Retail Industry analyses how retailers can measure and act on customer feedback, break down silos between customer-facing teams, and execute a strategy to minimise the impact of the rising cost of living across the globe.? ? The report dives into:?? * The impact of economic concerns on consumer spending? * Key recommendations to ensure retention of loyal customers? * How a better-connected workforce will benefit your entire organisation? ? Download the report here ???https://lnkd.in/gDP6s23k? @VerintAPAC #CXAutomation #retail #CustomerLoyalty #VoC?#Verint
The Verint Guide to Customer Engagement in the Retail Industry
https://www.verint.com
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Did you know loyalty programs have evolved from simple punch cards to tech-driven solutions that boost customer retention and drive growth? ?? From restaurants and retail to salons and beyond, loyalty is key to turning occasional customers into loyal fans. In our latest Forbes Business Council blog, we explore the history of loyalty programs and how businesses of all sizes can leverage these tools to gain valuable customer insights, create personalized offers, and enhance the shopping experience. ???? ?? Read more:https://lnkd.in/dQuiRF7j #LoyaltyPrograms #CustomerRetention #BusinessGrowth #NWPS #ForbesBusinessCouncil
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?? Customer loyalty ?? Getting usable data ?? Merging in-store and online Sound like the challenges you are facing? See how ALDO Group tackled these head-on, unifying its marketing strategy across all channels in the process. Find out more: https://bit.ly/3RPLQlW #CustomerStory
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Linkedin Top Voice | Top Retail Expert | Top 100 Retail Tech Influencer | Done is better than perfect! | Experience in Digital, Innovation, Marketing, Retail, Startup, Silicon Valley & China | Keynote Speaker | Lecturer
1 周it was an honour to talk to you about this exciting topic. especially about the possibilities and how the combination of data can create a sustainable impact