Promoted or hired as a Sales Manager? Here's what to do on Day 1. I've been in this position several times. There's a lot to earning respect as a new Sales Manager. So, let's just start with the first day. ? Gather the team together; sales, pre-sales, support. ? Introduce yourself, give your background and then, most importantly, explain why you are there. Don't hold anything back. Expansion, replacement, whatever it is. ?Let everyone know, "We are all here to succeed. And to do so, will require some changes in our processes." (Avoid talking about changes in personnel at this point.) ? Tell them you will be speaking with them 1:1 soon to get to know them and understand their perspective. ? Ask for questions. This is your first, and best, chance to show your listening skills, honesty, and empathy. All the traits you want to see in them. Finally, let everyone know, "We succeed as a team. And I am right here with you!"?? ??If you're an experienced Sales Manager, what would you suggest?
Insider visit Secret shopper style. Then big reveal. Giive people opertunity to shine with you as u/cover potential customer. Learn product and want to buy. Believe in the product and enthuse. Then wait and see.
Helping early stage startups get sales right | Founder of Conquer Sales, the fastest growing int'l sales community in the Baltics | Sales Coach | Sales Advisory | Hubspot
7 个月Great insights for new Sales Managers Building trust and communication is essential.