Reception UK 的动态

查看Reception UK 的组织主页

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Despite advances in office technology and hybrid working, the receptionist role remains vital to businesses. A recent survey revealed that 82% of UK facilities managers still employ a receptionist and believe they will continue to do so in the next five years. Those without a dedicated receptionist often rely on tech-based check-ins, or available / junior staff members. Without a consistent approach to reception and customer service, this approach can result in an inconsistent or poor service delivery. About half of the businesses without a receptionist rely on their security team to welcome visitors. This is why GUK and RUK blend our services and training, establishing both guard and reception staff who deliver excellent customer service. The enduring importance of the receptionist underscores the need for a consistent and professional first point of contact for businesses.

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