Riskified的动态

?? Enhance Guest Satisfaction: Streamline Your Damage Protection Process! ?? Are you maximizing guest satisfaction with your security deposit procedures? Consider these crucial questions: ?? How far in advance do you collect deposits? ?? What's your turnaround time for refunds post-checkout? ?? And how long do you hold the full deposit whilst considering costs when accidental damage has occurred? We've discovered some property managers take up to a staggering 49 days from start to finish for a one week stay! That's 49 days guests are without THEIR money! At Waive-It, we prioritize efficiency. Our streamlined process ensures happier guests. Ready to upgrade? Let's chat! #PropertyManagement #GuestExperience #Efficiency #Hospitality

Struggling to navigate the complexities of hotel chargebacks? Wondering when it's appropriate to file one, or how merchants can prevent them? Our latest article has you covered! Gain insights from both consumer and merchant perspectives, learn why chargebacks occur, how to initiate one, and discover essential strategies for merchants to proactively resolve disputes. Don't miss out on this valuable resource! Read now: https://lnkd.in/e249-a4n #HotelChargebacks | #MerchantTips | #ResolveDisputes

Exploring the intricate layers of customer acquisition costs is pivotal for hotel owners. Check out this enlightening article from Hotel News Now and my two-minute response on how to simplify the math to maximize your profitability. https://lnkd.in/gic_ds5E #Hospitality #RevenueOptimization Christopher Hartley

Service delayed is Service denied. One of the most important aspects of service quality is responsiveness. Guest requests should always be handled with a sense of urgency , thats why we should always strive to provide anticipatory service. #servicequality #responsiveness

?? Following the recent chaos at Birmingham Airport, customers have been voicing their frustration with long queues and lack of support. As a frequent traveler, I understand the importance of a smooth and efficient airport experience. #CustomerExperience #TravelWoes It's disappointing to hear about customers feeling overwhelmed and rushed, especially when trying to catch their flights. Airport authorities need to prioritize customer satisfaction and streamline their processes to avoid such chaos in the future. #AirportChaos Let's hope Birmingham Airport takes the feedback seriously and makes necessary improvements to ensure a better travel experience for all passengers. #TravelBetter #CustomerService https://ift.tt/IWp8wnb

Protecting travelers against financial loss is crucial for hotels. Check out these five strategies to ensure guest safety and peace of mind. From secure payment methods to transparent cancellation policies, learn how hotels can prioritize guest financial protection. #HotelSafety #GuestExperience #FinancialProtection Everyware? Austin Talley

In the face of a data breach crisis, communication is key. Our new post explores lessons learned from real case studies like Target, Equifax, Marriott Hotels, and Booking.com. Discover what strategies worked and what didn't to prepare your organization. https://lnkd.in/eaP_qu68

It's Customer Service Week here in my country ???? Let’s talk about why excellent customer service is the heart of any successful Airbnb or property management business. Whether you manage one property or a hundred, here are quick tips to level up your guest experience; 1. Quick response times; Guests appreciate fast answers. Use tools like automated messages but always follow up personally. 2. Personal touch; A welcome message or small note goes a long way. Make your guests feel at home from the moment they book to check-out. 3. Solve problems fast; Things go wrong, but how you fix them is what guests remember. Address issues quickly and calmly. 4. Clear communication; Be upfront about house rules and amenities. The more clarity, the fewer surprises for guests. 5. Ask for feedback; Post-stay feedback is gold. Use it to improve your services and increase those 5-star ratings. Great customer service isn’t just about being reactive, it’s about being proactive. Your guests should feel valued before, during, and after their stay. ???? PS: Remember, happy guests lead to happy reviews, and happy reviews lead to more bookings?? #CustomerServiceWeek #Arbitrage #AirbnbHost #GuestExperience #CustomerSatisfaction #PropertyManagement #Hospitality

In the fast-paced world of hospitality, every second counts. That's why a modern payment system is a 'must' for hoteliers looking to elevate their operations and guest experience. Here's what OTA Payment provides: ? Instant time savings: automate and streamline payment processes to devote more time to guests. ? Error reduction: minimize manual entry mistakes for flawless financials. ? Enhanced guest satisfaction: quick, hassle-free payments make for happier guests and glowing reviews. ? Robust payment security: elevate the security of your transactions, safeguarding guest data with industry-leading protocols. It not only simplifies transactions but also ensures they're protected against fraud and breaches, giving both hoteliers and guests peace of mind. Ready to transform your payment process and boost your bottom line? ??

Unlock Exceptional Guest Experiences with the Right Tools! Are guest complaints slipping through the cracks? It's time to rethink how you manage guest complaints and turn those complaints into opportunities. From boosting operational efficiency to enhancing guest loyalty, Guest Complaint Management Software is a game changer! Swipe through our carousel to discover why every hotel needs it.