Quiznos的动态

Don't miss M. Scott Morris' article discussing the difficulties multi-unit franchisees encounter when servicing customers and predicting their future requirements. As Morris puts it, it's a challenge that demands continuous adjustment and creativity. Is your #franchise ready to face it? #HORNE #BusinessOwner #CustomerExperience #BusinessGrowth

Don't miss M. Scott Morris' article discussing the difficulties multi-unit franchisees encounter when servicing customers and predicting their future requirements. As Morris puts it, it's a challenge that demands continuous adjustment and creativity. Is your #franchise ready to face it? #HORNE #BusinessOwner #CustomerExperience #BusinessGrowth

Internet outages are more than just inconveniences; they're costly disruptions for franchises in the food service industry ?? Every minute of downtime can cost between $137 and $427, not to mention the impact on customer satisfaction and your brand's reputation. But what if outages no longer posed a threat? With 5G Failover, you're not just avoiding potential revenue loss but ensuring uninterrupted service and preserving invaluable customer experiences. Learn more --> https://zurl.co/gvbI #foodserviceindustry #franchise

When considering joining a franchise, it's essential to do your homework and ensure it's the right fit for you. From values to the type of support you expect, take the time to look at other brands and "look under the hood." Remember, this is a 10-year relationship, and it's crucial that you know what you're getting into, what to expect, and what your expectations are. When I speak to potential franchisees, I always encourage them to take the time to fully understand the opportunity and make an informed decision. #franchising #entrepreneurship #businessopportunity #pokeworks #poke

To what extent could bad customer service impact one's business? I'm here to share a short recap of an event that happened to me recently. Being a home food lover, sometimes I do get some cravings for crispy chicken. That day I was mentally tired to cook by myself so decided to grab a takeaway from a local crispy chicken franchise around my place. That was not an international franchise as you might imagine, but a small local crispy chicken franchise in the UK. When I entered the shop and was waiting to order, I couldn't find anyone in the front of the house to serve me, so I patiently waited for like 5 minutes for someone to turn up. During the waiting time, I just looked around the kitchen area, and the display trays, and I could hear the workers chatting in the kitchen area. Meanwhile, I lost my interest in buying food from that place as I felt something not really good there. The unclean shelves, that not-so-good kitchen area, the tone of voice I was hearing from inside, and the waiting time for no reason (not busy) made me just leave the place. And I don't think I'll be visiting that franchise ever again. Later, I did realize it all came down to the factor of Customer Service. When the customer doesn't feel valued at a place, the chances are really less that they will come back to you. It has been almost 10 days since this event happened, and my opinion of this food chain hasn't changed. This occurring with just one customer might not be big of a deal, but that one customer's word of mouth will rapidly spread, and can't imagine how big of a deal it might end up. As I have always strongly believed the best customer service could save and grow a business to any extent, this proved me right again. #customerservice #customersuccess #leadership

Such a great article highlighting the growth of Shipley Do-Nuts, home to the world's greatest do-nuts! Check out the full story on QSR. #ClientsInTheNews

?? Introducing Inspect & Buy: Experience First, Buy Later! ?? We're thrilled to announce the launch of our new startup, Inspect & Buy! ?? At Inspect & Buy, we believe that seeing and experiencing a product firsthand is crucial before making a purchase. That's why we're revolutionizing the way you shop by allowing you to physically inspect items before you buy them. No more guesswork or surprises—just a seamless, confident shopping experience. ?? Why Choose Inspect & Buy? ?? Inspect: Get up close and personal with the products you're interested in. Touch, feel, and see the quality for yourself. ?? Buy: Once you're satisfied with your inspection, make your purchase with confidence, knowing exactly what you're getting. ?? Experience First: We prioritize your shopping experience. Say goodbye to online shopping uncertainties and hello to informed, happy purchases. ?? Same-Day Delivery: Order in the morning and receive your items by evening! Enjoy the convenience of fast delivery without compromising on the experience. ?? Near-Zero Returns: We’ve tackled the pain of high return rates for vendors and sellers. With Inspect & Buy, return rates are nearly zero, compared to the typical 70% return rate, thanks to our inspect-before-you-buy model. Join us in this exciting journey and experience the future of shopping with Inspect & Buy. Stay tuned for more updates and launch details. Your best shopping experience is just around the corner! Stay Tune ?? https://inspectnbuy.com/ #startup #inspectandbuy #blinkit #zepto #dunzo #experiencefirst #ShopConfidently #samedaydelivery #zeroreturns #NewStartup #comingsoon

Franchise car retailers, here's the deal: Consumers crave choice. ??? But let's get real – how often do they scroll to the bottom of the results? ?? As a Secret Service partner, your "Secret" listing will always shine in the top 3 results, no matter how they are sorted. ???? We're here to bring those brand enthusiasts back to your workshops. Ready to seize the spotlight? Connect with us for a winning introduction! ??? #AutoRetail #ChoiceMatters #SecretService?

Franchise car retailers, here's the deal: Consumers crave choice. ??? But let's get real – how often do they scroll to the bottom of the results? ?? As a Secret Service partner, your "Secret" listing will always shine in the top 3 results, no matter how they are sorted. ???? We're here to bring those brand enthusiasts back to your workshops. Ready to seize the spotlight? Connect with us for a winning introduction! ??? #AutoRetail #ChoiceMatters #SecretService?

Ever walked into a place and felt like just another number? ?? We've all been there, and that's the last thing you want your customers to feel. ? But imagine being a franchise where each customer is called by their name and their order's ready before they even ask. ??? That's the personal touch we're talking about, and it's the heart of our latest post on personalizing the customer experience! ?? We're diving into how to turn every visit, whether sipping coffee in sunny California ??? or browsing boutiques in bustling NYC ??, into a 'wow' moment. Let’s make every customer feel like the guest of honor! ?? Here's a sneak peek: ?? Decode the Data:?Use what you learn from every sale to make your customers' next visit even better. ??? Tech Tools:?Harness the power of a CRM to send out those perfectly timed, "just for you" offers. ?? Team Magic:?Train your team to remember the little things that make a big difference. ?? Embrace Local Vibes:?Tailor your shop to reflect the local flavor and become the go-to spot in town. ??? Feedback Loop:?Always listen to what your customers are saying and tweak your approach to keep them smiling. Hit the link below to discover how simple shifts in approach can turn every visit into a memorable experience. Let’s make shopping personal! ?????? https://bit.ly/3YpuIqR #PersonalizedMarketingForFranchises #CustomerCentricStrategies