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What are the right KPIs to track for a Subscription Business? - Customer Acquisition Cost (CAC): The total cost of acquiring a new customer, including marketing and sales expenses. - Customer Lifetime Value (CLV): The total revenue a business can expect from a single customer account throughout their relationship. - Churn Rate: The percentage of customers who cancel or don't renew their subscriptions over a given period. - Recurring Revenue (MRR/ARR): The predictable revenue a business can expect on a monthly (MRR) or annual (ARR) basis from active subscriptions. - Net Revenue Retention (NRR): The percentage of revenue retained from existing customers over time, including expansions, upgrades, and downgrades. Leverage these insights for strategic advancement and sustainable growth in your subscription business. #KPI #BusinessGrowth #RevenueGrowth #Innovation

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