Pollen Technologies Inc.的动态

?? The long-awaited feature is here: Store Credit! ?? We’re thrilled to introduce our latest feature - Store Credit! Now, instead of just offering refunds or exchanges, you can provide store credit as a convenient alternative. Here’s how it benefits you and your customers: ? Flexibility: Customers can opt for store credit instead of an exchange, even if the item has no variants. ? Instant Credit: Store credit is issued as soon as the item is returned, making the process quick and hassle-free. ?? Revenue Retention: As a merchant, you can choose to refund returns, complaints, and exchanges with store credit, helping to retain revenue while offering your customers more options. For more information on this feature, book a meeting with our founder! https://bit.ly/3WT9NvE #StoreCredit #CustomerExperience #Ecommerce #Shopify

As shoppers gear up for the changing season, encourage them to purchase from you by providing options that make large purchases more accessible. Flexible payment plans not only help you increase sales but also build trust and satisfaction, creating a win-win for both your customers and your business. #Denefits #SeasonalShopping #FlexiblePayments #ShopSmart #PaymentPlans #AccessibleShopping #BuyNowPayLater #CustomerSatisfaction #IncreaseSales #TrustAndConvenience #AffordablePurchases #WinWinShopping #ShopWithEase

Are your return policies driving customers away? Our research shows that 79% of consumers are negatively impacted by return fees. Consider offering fee-free exchanges or transparent refund methods to keep customers coming back! ?? Read our full report to discover more insights: https://lnkd.in/e4m4CHeY #ecommerce #shopify #customerexperience #retail #returnsmanagement

Online returns are either going to be expensive for the merchant, or upsetting to the customer due to fees. The best way to reduce expenses associated with returns AND keep customers happy is to offer a seamless way for the customer to process an exchange. Learn more in our report: https://lnkd.in/dQA5XGBW

Are high cart abandonment rates plaguing your e-commerce store? ?? At Wink, we understand that lengthy checkout processes are a key frustration for retailers. Streamlining your checkout with secure and swift biometric solutions can turn this around, ensuring your customers complete their purchases without second thoughts. Let's reduce those abandonment rates together! #Ecommerce #Retail #CheckoutExperience

The hidden cost of returns: How much are you charging? On average, retailers charge $8.17 for return shipping. Are you being transparent about these costs? Your customers are more likely to stay loyal if you are. ?? Find out more in our comprehensive returns policy analysis: https://lnkd.in/e4m4CHeY #ecommerce #shopify #returnsmanagement #customerloyalty #retail

Learn 7 retail recovery tips on how to get customers back in your store, from offering deals to build loyalty, to ensuring a seamless shopping and payment experience. https://bit.ly/3UnoMMs

When should you charge the customer credit card for an online order? Unfortunately, even in 2024, most of the merchants/brands don't understand it and charge (not authorize) customer credit card as soon as the order is placed. I have had that experience with a handful of brands on #shopify in the last few weeks. Here is a beautiful example from one of FenixCommerce partner brands Men's Wearhouse. ?? Very clear communication in the order confirmation about when will my card be charged. Of course, the other important piece of information is my favorite, a clear communication of #estimateddeliverydates EDDs on the product pages, cart, checkout, and order confirmation email. ?? #ecommerce #basics #customerexperience

Intrigued by Cart Abandonment Rate in online retail? It's the percentage of shoppers who leave without completing a purchase. Lower yours for increased sales! Discover how on our site. #EcommerceGrowth ?? ????smithbutler.co.uk

New Customer Alert: Tommy John ?? tommyjohn.com is now blocking coupon extensions from leaking and auto-injecting codes at their checkout! Great Days Start with Great Underwear! Have coupon code leaks and over-paying commissions been a problem? Let's chat! #eCommerce #Shopify #Veeper #dtc #stopcouponleaks