piLOBI的动态

Your front desk receptionist can make an impact far past the front desk. At a show in Ohio, a healthcare facility hesitated about our software arguing that they have a receptionist they pay for because everyone loves her. “We simply can’t replace her with technology.” “Can she help know in real-time who's in the building?” “No.” “Can she help boost Google reviews?” “No.” “How about let our system do all that (and a whole lot more!) and let her cater to all those residents who love her – and do all that BETTER. “ ??Facility owner loved it – and bought Advanced Entry. Proper software implementation is NOT to replace human staff, rather it can help them do a whole lot more – that much better. (See previous post. ??) After implementing our software, facilities share the receptionist difference: ?? “MORE TIME TO CARE FOR RESIDENTS” “We no longer have to have an employee at the front door to check staff and visitors in. It gives us more time to care for our residents.” Amanda Muncey, front desk personnel @ Genesis Healthcare - Willow Ridge ?? “IT HAS FREED ME UP TO DO OTHER THINGS” “Manual entry of everyone's information PLUS everyone's temperature that enters the building was SO inefficient and a real time-waster. It has freed me up to do the numerous other things I do.” Sandra Wallace, front desk personnel @ Orono Commons ??”OUR STAFF HAS MORE TIME TO COMPLETE EXTRA TASKS” “Advanced Entry has helped my facility so much! Prior to this, our reception desk staff had to let the phone ring while screening visitors/staff or stop what they were doing to screen people. With Advanced Entry, our staff has more free time to complete extra tasks, and even enjoys jumping up to help those that need it.” Jenna Brault, front desk personnel @ Genesis-Langdon Place of Dover TL;DR: Software is not here to REPLACE humans – but to OPTIMIZE them to do what they do better. Spill the beans ??. Which software has helped you optimize your manual labor? #AdvancedEntry #Software #Staff #FrontDeskReceptionist

From directing office traffic to sending company-wide notifications to helping communicate with visitors in different languages, a visitor management system can go way beyond just checking in your visitors. Learn more ways a visitor management system can calm the chaos of your front desk and let your staff get back to doing what they do best in our latest blog. The Receptionist #visitormanagement #officemanagement

Want to streamline your business operations while saving on costs? ?? Our informative article explores how a virtual receptionist can be the perfect solution. ?? Check it out! ?? https://lnkd.in/gWsn5xt2 #outsourcing #businessTips #remotework #virtualteam #virtualProfessional #receptionist #adminassistant #MyOutDesk #businessBlog #hiringCost #savemoney

?? Exploring Receptionist Options for Your Business? ?? Choosing the right type of receptionist is crucial for making a great first impression and enhancing customer service. But what's the best fit for your company: an in-house receptionist or a virtual one? ?? Read the full article here: https://lnkd.in/g4X83jgR Let's discuss it! What has been your experience with in-house or virtual receptionists? How do you think they impact client interactions and overall business efficiency? Drop your thoughts and experiences below! ?? #BusinessManagement #CustomerService #VirtualReceptionist #InHouseReceptionist #BusinessStrategy

Corporate Receptionist/Front of House – at your service!! So, the problem you have now is that you’re looking for someone to grace your front desk in your trendy, modern office and need someone friendly, comfortable with tech, knows their way around a computer, not afraid to muck in, experienced in their field, has a great personality, sense of humour and great with people. Some employers think having IT skills is a given but is it???The ‘guru’ on the front desk has to be comfortable and confident using a computer. When you or your client approaches the 'smiley face' on the front desk and asks for a conference room or your client requires guest Wi-Fi for their devices, this problem can be solved…quickly.?Who’s this ‘guru’, why me of course! Do you need a package sent out… today??No worries, I’ll log onto the courier portal, enter all the relevant details in the form and Bob’s your uncle, I’ll get it sorted. Are you having problems with the shareability in the meeting rooms using your device??I would be able to help you fix this problem and reboot the video conferencing system. Need hospitality for your visitor-facing meeting??Just let me know and I can order it for you using the hospitality service. Picture this:?Your an important client and you’ve entered a large building and approached the front desk.?Your customer expectations are to be greeted with a cheerful smile, ‘Hello, how can I help you’, then a brief conversation ensues.?Your goal: you need to be put in contact with your host. You expect the receptionist to be professional, polite and to serve you with a smile.?The bonus is the receptionist might have a personality attached but this isn’t always the case.?However, it is with me!?I love talking to people, face to face. Would you agree with me??What is your state of mind and expectation when you approach the front desk as a client? If you’re an employer, looking to grace your front desk with a ‘guru’ that has a personality, a great sense of humour and confidence with the ol’ keyboard and mouse, you can contact me at 07986795926 or email me at [email protected]

The role of a receptionist has been crucial for businesses and organizations for decades. It's believed that the formal job title "receptionist" emerged in the late 19th to early 20th century, coinciding with the rise of professional office environments and corporate structures. Receptionists are often considered the face of the company, as they are the first point of contact for clients, customers, and visitors. Their ability to create a positive first impression can significantly impact how the organization is perceived. In addition to greeting visitors, receptionists manage phone calls, schedule appointments, and handle various administrative tasks, making them essential for the smooth operation of many businesses. #ReceptionistLife #OfficeVibes #FrontDesk #CustomerService #AdminExcellence #WorkFlow #ProfessionalGreetings #OfficeHeroes

Despite advances in office technology and hybrid working, the receptionist role remains vital to businesses. A recent survey revealed that 82% of UK facilities managers still employ a receptionist and believe they will continue to do so in the next five years. Those without a dedicated receptionist often rely on tech-based check-ins, or available / junior staff members. Without a consistent approach to reception and customer service, this approach can result in an inconsistent or poor service delivery. About half of the businesses without a receptionist rely on their security team to welcome visitors. This is why GUK and RUK blend our services and training, establishing both guard and reception staff who deliver excellent customer service. The enduring importance of the receptionist underscores the need for a consistent and professional first point of contact for businesses.

A front desk receptionist plays a crucial role in any organization. Here are some key reasons why they are so important: First Impressions: They are often the first point of contact for visitors, clients, and patients, setting the tone for the entire interaction. A friendly and professional receptionist can create a positive first impression. Information Management: Receptionists manage the flow of information within the organization. They handle phone calls, emails, and in-person inquiries, ensuring that communication is smooth and efficient. Administrative Support: They perform various administrative tasks such as scheduling appointments, managing calendars, and handling correspondence. This support is essential for the smooth operation of the office. Security: Receptionists play a role in maintaining office security by monitoring access, issuing visitor badges, and following safety procedures. Customer Service: They provide basic support to visitors, such as directing them to the right person or office, offering refreshments, and answering questions. This helps in creating a welcoming and supportive environment. Overall, a front desk receptionist is indispensable in ensuring that an organization runs efficiently and that visitors have a positive experience.

Shopping for a virtual receptionist? Here’s the truth: Not every service out there will provide the level of support you’re expecting—and some might be taking shortcuts you wouldn’t want your customers experiencing. In our latest blog, we break down the top 3 things to avoid when choosing a virtual receptionist: 1. Using voicemail as a fallback 2. Outsourcing calls to unfamiliar call centers 3. Skimping on training that reflects YOUR brand These aren’t just minor oversights—they’re choices that could impact your customer’s experience with your business. How severely can your business seriously be affected by an outsourced answering service? How important is training, really, for the average answering service agent? These are questions you absolutely should ask yourself. We answer that, and more, in the blog. So, click the link below to get a sneak peek behind the curtains of the answering service industry. https://hubs.ly/Q02VV7lG0 #VirtualReceptionist #CustomerService #BusinessGrowth #AnsweringService #SmallBusinessTips

Wondering about the necessity of a Real Estate Receptionist? ?? Slash your overheads by embracing tech and outsourcing for savvy phone handling! ??? Discover cost-effective strategies at ShoreAgents and streamline your operations. Visit ?? [https://lnkd.in/gctvHeHC] for insights. Share your thoughts, and let's discuss savings! ?? #efficiency #costsavings #realestatevirtualassistant #realestateoutsourcing #ShoreAgents