What makes a technology partner exceptional? This Director's experience with PerfectServe reveals something profound about service in the digital health space. It's not just about system upgrades or keeping pace with new Android and Apple versions. It's about building genuine human connections in a technology-driven world. Even when no immediate needs arise, we maintain regular contact—not just with technical staff, but also with leadership. This commitment to relationship-building transforms a vendor relationship into a true partnership. In healthcare, where technology directly impacts patient care, this level of attention makes all the difference. What's your experience with technology partners who go beyond the transaction?
