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This insightful TED Talk resonated deeply, reminding me of the indispensable role trust plays in every aspect of our lives. If you're seeking to cultivate trust within your organization or personal relationships, this talk is a must-watch.

Trust is the foundation of all relationships both personal and professional. This is a great overview of how to cultivate, maintain, and repair trust.

Some very excellent points made in this presentation. What are your thoughts?

Great talk about trust ? and a great reminder of how the Energy Leadership concept and the 7 levels of energy influence trust ?? Level 1: Victim (Energy: Guilt, Fear, Apathy) - At this level, people see themselves as powerless and unable to control their situations. This creates suspicion and a lack of accountability, making trust very difficult. Level 2: Antagonist (Energy: Anger, Resentment) - This level is fueled by a "win-lose" mentality. Constant blame and a focus on competition erode trust and create a combative environment. Level 3: Rationalizer (Energy: Resignation, Cynicism) - People at this level are passive and avoid conflict. They may not actively break trust, but their lack of engagement and support can be just as damaging. Level 4: Helper (Energy: Care, Compassion) - This is where trust starts to take root. People at this level are genuinely interested in helping others and building positive relationships. Empathy starts to emerge as you consider others' feelings. However, logic can still be used defensively, and authenticity might be limited by a desire to please others. Trust can start to form here, but it's conditional. It can lead to one-sided dynamics if not balanced with healthy boundaries. Level 5: Collaborator (Energy: Problem-Solving, Efficiency) - This level focuses on non-judgement and getting things done collaboratively. Empathy flourishes as you see things from others' perspectives. Logic is used strategically to build consensus. Trust is built through increased authenticity and the ability to deliver on commitments.?People value different perspectives and work together to achieve common goals. This level is about collaboration and creating win-win situations. Level 6: Connector (Energy: Synergy, Open Communication) - The connector fosters trust through open communication, shared vision, and mutual respect. Authenticity is high as you're comfortable being yourself and value different perspectives. Trust becomes genuine and deep-rooted at this level. Level 7: Creator (Energy: Inspiration, Innovation) - This is the highest level. Creators inspire trust by inspiring a sense of purpose and possibility. They can create a shared future that motivates and unites people. Empathy is boundless, and logic is used to build a shared vision. Authenticity is effortless and trust is a foundation for achieving extraordinary results together. Building Trust Across Levels Everyone operates across these levels throughout the day. The key to building trust is to consciously move towards the higher levels where empathy, logic, and authenticity can truly flourish. By using the #iPEC #EnergyLeadership concept, you can develop the self-awareness to identify your current energy level and the impact it has on trust. Through coaching techniques, you can learn to shift your perspective and consistently operate from a place of empowerment and collaboration, fostering strong and lasting trust in your relationships.

One of the most inspiring courses with The Leadership Consortium (TLC) that I strive to implement on a daily basis. The below is a beautiful 3-minute summary of how we can EARN Trust!

This is so insightful! Empathy, Logic, Authenticity - all necessary for trust to thrive.

Trust is a fundamental element in the dynamics of both business operations and interpersonal relationships within a company. Here’s why it’s so critical: 1. Enhances Collaboration: Trust fosters a collaborative environment by making team members feel safe to share ideas, take risks, and express dissenting opinions without fear of retribution. This open communication leads to more innovative solutions and more effective problem-solving. 2. Facilitates Communication: When trust exists, communication flows more freely. This leads to greater transparency and more accurate and timely sharing of information, which is essential for decision-making processes and crisis management. 3. Boosts Employee Engagement and Retention: Employees who trust their workplace and leadership are more likely to be engaged with their work and committed to the organization’s goals. This increases overall job satisfaction and significantly reduces turnover rates, which is crucial for maintaining the stability and depth of expertise in the workforce. 4. Supports Effective Leadership: Trust is a cornerstone of effective leadership. Leaders who earn the trust of their employees are likely to see higher levels of buy-in for strategic decisions and greater willingness among employees to follow through on goals. Conversely, a lack of trust can undermine leadership efforts and complicate management processes. 5. Encourages Professional Growth and Development: In an environment where trust prevails, employees feel supported and secure enough to seek out opportunities for professional development. This not only contributes to personal career growth but also benefits the organization by continually elevating the caliber of its workforce. 5. Builds Customer Loyalty: Trust isn’t just important internally; it extends to customer relationships as well. Businesses that are trusted by their customers typically enjoy higher loyalty, which translates to repeat business and better resilience against market fluctuations. Trust also helps in maintaining a positive brand image. 6. Reduces Legal and Compliance Risks: Trustworthy companies are more likely to adhere to ethical practices and compliance standards, reducing the risk of legal issues and penalties. This is especially important in industries where regulatory compliance is closely monitored. 7. Attracts Investment: Investors naturally gravitate towards businesses they trust. A reputation for reliability and integrity not only attracts investments but can also improve terms and increase the company's valuation. Overall, trust is essential for creating a healthy, sustainable, and productive work environment, and its impact permeates virtually every aspect of business operations and strategy. What are your thoughts on this TED Conference?

As a staunch advocate of Patrick Lencioni's insights on the 5 Dysfunctions of a Team, I've personally witnessed the transformative impact of these principles within an organisation. Trust stands as the cornerstone of effective teamwork, but what unfolds when that trust is compromised? Dive into this enlightening video by Frances Frei to explore the path to rebuilding trust and strengthening your team dynamics. #Leadership #Trust #Diversityandinclusion #Femaleleadership

I got to know Frances Frei via during the good old times on #clubhouse. I enjoyed the interactive sessions including collaborative Scribble notes. Finally, there is a TED talk with Frances that captures the essence of how to build #trust. What I particularly appreciate is that Frances addresses the question of how we can build trust when it has been broken. Once more #listening is key. I like the idea of "trust wobbles" related to ① empathy ② logic ③ authenticity ? Empathy Wobble: Often arises from seeming self-absorbed or distracted. Combat this by being fully present, actively listening, and truly understanding others. Reduce distractions like smartphone use to enhance empathy. ? Logic Wobble: Issues can stem from unsound logic or poor communication. Start communications with your main point, then provide supporting evidence to clarify your reasoning. ? Authenticity Wobble: Happens when people feel forced to conform. Overcome this by embracing and expressing your unique identity. And yes, it's the triangle that rocks ?? Frances

In an incredible lecture at Harvard Business School, Frances Frei stressed the essential elements of trust within leadership: authenticity, logic, and empathy. It struck a chord with me, echoing through my professional journey. Leadership is not just about direction but about the confidence instilled in every step we encourage our teams to take. However, trust is fragile. Frei’s concept of the “wobble” – the weakness in one of the pillars of trust – resonated deeply with me. Like most of the leaders attending OPM with me, I have an empathy wobble. This introspection has been challenging yet transformative. Improving our wobble is neither quick nor easy, but it’s always worth it. As I continue to develop my skills, focusing on my empathy wobble, I invite you to join me in this journey. Let’s share insights and support each other in becoming leaders who not only direct but also inspire through the robust trust we build. What’s your wobble? How are you addressing it? Let’s connect and lead the way forward together. #Leadership #Trust #BusinessManagement #PersonalGrowth #HBS #FrancesFrei