This week, Onetera’s design and engineering team members were in San Diego County for a design session with the City of Escondido's Kristin Ugrob. The city is eager to use our platform to facilitate their Vacant Commercial Property registration process. The Escondido team shared how "user-friendly" the agentic AI platform was - a testament to Onetera's human-centered design process. Unlike many government tech solutions, our design sessions incorporate HCAI principles—designing alongside city staff and community members. This is at the heart of our mission. Escondido will be one of the first municipalities in San Diego County to leverage agentic AI to improve city services.