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Are you an escrow officer? Then keep reading… ? Are you an escrow officer that receives no support from your company? ? Are you an escrow officer that has consistent business, but you want a new home? ? Are you an escrow officer that wants to grow your book of business? ? Are you an escrow officer that hasn’t taken a vacation in 5 years because you have no coverage? ? Are you an escrow officer that loves your company but you just want to discuss who's going to win the most gold medals at the Olympics? Answered yes to any of these? Let's talk! ? Not an escrow officer but read this anyways? Feel free to pass this along to your favorite escrow officer ?? #escrow #escrowofficer #realestate #growth #olympics
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Escrow Officers, How do you maintain a healthy work-life balance while working in a fast-paced industry like escrow? We all understand it is important to find a balance between professional demands and personal life. But, not everyone may know how to achieve it, especially if you're new in the industry or still finding your flow. Let's hear your experiences and insights. Share your tips in the comments below. You never know who's gonna need it! ? ? Escrow Officer: Jesus Aguirre ??: 281-640-3111 ??: [email protected] #jesustheescrow #titlecompany #escrowofficer
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Some advice I wish I could give to myself when I was first starting my journey as an Escrow Officer: When I first started, the world of escrow seemed large and complex. However, knowing what I know now, the main thing I would tell my past self is to dedicate time to learn as much as possible about the industry. Understanding the ins and outs of Title positions you as a knowledgeable professional. When you are well-informed and confident in your line of work, people take you more serious and rely on your judgment. The time and effort invested in learning pays off when you start to become a go-to resource in your field and start to see client retention and referrals. To anyone starting their career, whether in escrow or any other field, I strongly recommend committing to continuous learning. It will make a world of difference in your professional growth and success. Escrow Officer: Jesus Aguirre? ??: 281-640-3111 ??: [email protected] #jesustheescrow #titlecompany #escrowofficer?
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I strongly dislike the idea of always being behind my computer and managing everything from my desk. It's crucial for me to know all the ins and outs of every transaction instead of relying solely on assistants. When you call the office for me, you'll speak directly with me—I'm the one who can answer your questions. In my view, relying on an "escrow team" is outdated and unsustainable. Providing top-notch service means being hands-on with each file throughout the entire process.
Cradle to Grave.... Are your files passed off from an Escrow Officer to an Assistant and then to the Assistant of the Assistant? At First Equity Title our Escrow Officers handle their files from "Cradle to Grave" Yes, from start to finish your escrow is worked by the Escrow Officer! Why does this matter? Our Escrow Officers take pride in being on top of YOUR escrow. When files are passed around to several people critical dates can be missed and if you have an urgent need to talk to the Escrow Officer- they may not actually know the status... First Equity Title will never treat your escrow as just a transactions- we treat them with the knowledge you are trusting us to handle your clients with care... Experience the First Equity Title way... give us a try. #fetarocks
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???? A lesson I've learned from my professional journey: Never assume anything and always respond with the right answer. From client preferences to document details, assumptions can lead to costly errors. Every interaction, every document, demands our full attention and diligence. By refusing to assume and instead getting clarity, we ensure the integrity of each transaction and the trust of our clients. How we respond to challenges and client inquiries is also important. It's not just about providing any answer; it's about delivering valuable and tailored solutions AND reassurance. That's the RIGHT answer. ? ? Escrow Officer: Jesus Aguirre ??: 281-640-3111 ??: [email protected] #jesustheescrow #titlecompany #escrowofficer
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Another closing highlight. Things are ramping up for 2024! If you don’t have an escrow officer you can depend on, or want to try out a new workflow, reach out and let’s connect. #commercialrealestate #CRE #chicagotitle #thecommsquad
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Cradle to Grave.... Are your files passed off from an Escrow Officer to an Assistant and then to the Assistant of the Assistant? At First Equity Title our Escrow Officers handle their files from "Cradle to Grave" Yes, from start to finish your escrow is worked by the Escrow Officer! Why does this matter? Our Escrow Officers take pride in being on top of YOUR escrow. When files are passed around to several people critical dates can be missed and if you have an urgent need to talk to the Escrow Officer- they may not actually know the status... First Equity Title will never treat your escrow as just a transactions- we treat them with the knowledge you are trusting us to handle your clients with care... Experience the First Equity Title way... give us a try. #fetarocks
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Unlock the secret to exceptional Escrow Services... Hint: It's all about Company Culture! ?? Dive into how the very heart of our office—the people and their environment—transforms your escrow experience. As an escrow officer, my daily observations have shown me the profound impact our company culture has on every client interaction. Here's how the environment and values of our office shape your experience: 1. Foundation of Trust and Transparency: Our commitment to transparency and integrity builds a strong foundation of trust with our clients. This dedication ensures your confidence and satisfaction from the first interaction to the last. 2. Employee Well-being and Client Care: We prioritize the well-being of our team, and this translates directly into superior client care. A supportive and positive work environment encourages our staff to go above and beyond in servicing your needs. 3. Office Layout and Team Dynamics: The physical setup of our office and our teamwork dynamics are key to serving you effectively. An open and collaborative environment boosts communication and teamwork, leading to quicker and more effective solutions for you. 4. Quality of Interpersonal Relationships: Strong interpersonal relationships within our team enhance our work atmosphere and contribute to a seamless service for you. A united team ensures that your experience is professional and enjoyable. 5. Traditions and Community: Our office traditions and communal events strengthen our team spirit. This camaraderie inspires us to excel in our roles, making sure you feel valued and appreciated throughout your transaction. By fostering a culture of transparency, integrity, and empathy, we ensure that every client interaction is not just supportive but exceptional. In the escrow industry, where trust is paramount, our robust company culture is not just an asset—it's the cornerstone of your success. #atxclosewithkelly #titleescrow #companyculture #clientcare #escrowservices
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???? Ever wonder what you should look for in an Escrow Officer? Here’s a list: ? See that they work for a reputable and long standing company, preferably an Independent Escrow Company (a company that does escrow and is not affiliated with any other company). ???? Why is this important? Checks and balances. All escrow companies have regulations to follow and frequent audits. Reputable and long standing companies will be most familiar with regulatory processes (including how to file paperwork and bank on the back end of the business). For example, employees that are allowed to sign checks should not be the employees who do the daily banking. Independent escrow companies are unbiased and have no affiliation to any party. Remember: you can check the DFPI website to be sure your escrow company is legitimate and in good standing before sending in any money. ? Ask how long they’ve been running an escrow desk. Longer is better! Escrow is something that is learned over time and, since no two transactions are alike, experience matters. I repeat: experience matters. ? They should be responsive and informative when you attempt to contact them with questions. You should not have to hunt them down or remind them to do their part of the job. Be aware: escrow is busy! Leave voice messages and contact by email if you are unable to speak with your escrow officer right away. That is sometimes the only way they will know you tried to get in touch. ? Strong customer service skills. This does not only boil down to only answering your calls/inquiries with a smile. This means, making that extra call, taking the extra step, being timely and aware of your needs, making your life easier and not pushing work they would typically be responsible for back on to you (the agent) or your client. A real professional will make you feel taken care of and confident in their abilities. And lastly, ? Tact and Confidence: The ability to handle several personality types professionally and do what it takes to get the deal closed as scheduled. ? (one more) bonus points if they work at @ic_escrow in Long Beach ?? @ic_escrow ???? #escrow #realestate #escrowofficer
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Did you know that partnering with a good escrow officer is a symbiotic relationship? Neither party can truly grow their business without the other! By working with a trusted professional, you can: * Close deals faster * Reduce stress * Protect your clients Remember to communicate regularly with your escrow officer. This helps to ensure a smooth closing process and can prevent misunderstandings. Who's your favorite escrow officer? Let's chat about the benefits of a strong partnership! #RealEstate #escrow #success
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