?Full Story?
Transformation of Digital Customer Journeys
??FullStory revolutionizes the understanding and enhancement of digital customer journeys for consumer brands and emerging SaaS companies.
??This transformation boosts conversion rates and revenue.
Company Background
??Established in 2014.
??Based in Atlanta, GA.
??Premier provider of customer experience analytics software.
??Utilized by teams in Product, Support, Marketing, and Engineering of various sizes.
Platform Features
??Highly lightweight implementation.
??Captures and examines all customer interactions with a client’s digital properties.
??Automatically identifies key areas for enhancement.
??Ensures security, scalability, and privacy compliance.
Core Intelligence System
??Functions as a central intelligence system.
??Aids Product, Support, Engineering, and Marketing teams in making critical improvements.
??Enhances digital customer experience.
??Drives satisfaction, incremental revenue, and lifetime value.
#FullStory #FullStoryAnalytics #FullStoryCX #FullStoryInsights #FullStoryPlatform #FullStoryTransform
Martech-Content|Personalization|E-Comm|CDP|Multi-Platform Integration|SDK|API|Analytics|Activation|Measurement
4 个月Are you referring to Internal operation team as customer? I feel that aspect is over-looked and results in lower adoption by people who will be using the tool.