NuAxis Innovations的动态

In her latest for TTEC Digital, Martha Roman, VP of CX Strategy, Design & Process Consulting, explores why companies should shift their mindset towards viewing CX transformation through the lens of capacity creation, rather than solely focusing on cost savings. Find out how this perspective shift is driving innovation among CX-focused companies, bringing transformative changes to the customer experience here: https://ttecd.co/4gU5msi #CXOptimized #CXTransformation #CX #CustomerExperience

?? The Heart of Digital Transformation: The Customer?? As businesses navigate the complexities of technology and innovation, keeping customer needs at the forefront will ensure that transformation efforts not only drive change but also create lasting value. ?? At Advantari, we help companies align their transformation strategies with what matters most—the customer experience. #DigitalTransformation #CustomerFirst #Innovation #Advantari #CX #BusinessGrowth #Technology

Be unique as a Brand in your marketing and communications and harness the power of #GenAI in the right way with our industry experts. Read more below!

Excited to be speaking LIVE at the 11th Annual Digital Customer Experience Summit — November 13-14 in #Toronto! ?? Is your #CX strategy actually driving growth, or just ticking boxes? If you’re ready to transform customer experience into a real #growth engine — even in a world of shrinking budgets — don’t miss my session and roundtable: “From Cuts to Growth: Transforming CX Into Measurable ROI in a Cost-Cutting World” I’ll be breaking down bold, actionable strategies to turn CX from theory into #profit, including: ?? Turning Metrics Into Money: Move beyond #NPS to insights that fuel loyalty and revenue ?? Embedding CX Deep in Your Culture: Make CX a core priority with true buy-in across the board ?? Unlocking #AI ’s Power: Analyze millions of data points fast to uncover game-changing insights Christine Johnston-Peters, Christopher Chan, Emma Reedy and Thom Martin and I will be there, ready to dive in, challenge assumptions, and help you reimagine what CX can do for your bottom line. Can’t wait to see you all next week! Aysha Gaudet Chancy Chen, CXPA Daniel Marcotte Erica McBride, CIP Geneviève Collins Kay Todd Melissa Ptok, PhD Neha Gupta Nida Rashid Norma Shakra Rachelle Le Maire Samia Alanani Shah M and everyone else planning to be there. InMoment Strategy Institute Customer Experience Canada #DCX #DigitalCX #CustomerExperience #CXSummit #CXInnovation #CustomerJourney #DigitalTransformation #CustomerSuccess #DataDrivenCX #CXLeadership #FutureOfCX #CX #CustomerService #CallCenter #ContactCenter #SelfService #EmployeeExperience #CustomerExperienceLeadership

Transform your business with agility! The latest issue of The Curve introduces the Guide to Thrive: Agile Techniques for Digital Transformation. This essential read offers a blueprint for leveraging technology to reshape customer experiences and accelerate growth. Why wait? Subscribe to The Curve today for groundbreaking insights and strategies that will set your organisation apart in the digital era >> https://okt.to/t1q3Q4 #TheCurve #APACNewsletter #CXNews #CX

?? Ready to transform your business? Join us on March 15th, 2025 for an exclusive webinar on how GenAI can revolutionize customer experience and streamline operations. ?? Save the date and unlock the potential of AI-driven business transformation! ?? Register now: https://buff.ly/41CS12r #Webinar #GenAI #CX #BusinessTransformation

In the pursuit of delivering seamless experiences, governments worldwide are embracing innovative approaches to customer experience (CX). From life event-based services to leveraging digital technologies, plenty of strategies are aimed at improving citizen interactions with government agencies. At UNIFIED @ SCALE | PUBLIC SECTOR NA, taking place on Oct 23-24, 2024, hosted by SectorPulse, attendees will have the opportunity to explore these innovative approaches firsthand. Join us as we uncover practical, actionable lessons learned from global CX innovations and discover how they can be directly applied to elevate government services in North America. Take advantage of this opportunity to learn from global CX innovations. Don't miss out, register now for UNIFIED @ SCALE | PUBLIC SECTOR NA. https://lnkd.in/gu3U8WgH #CX #PublicSector #SectorPulse #Unified

We are Experience Creators - At #Eviden, we don't just talk about exceptional customer and digital experiences; we embody them daily. Get a glimpse of how we accelerate customer-centric digital transformations. https://lnkd.in/g7VZ-vKD #DX #CX #Experience #CustomerExperience #Eviden

What are the biggest CX trends going into 2025? Swipe to see how the trends have evolved since 2024 --> Download the full report here for a complete analysis: https://okt.to/DAwjdk #DigitalTransformation #CX #TechTrends #Innovation

? Engage Hub's CX & Tech Predictions for 2025 are here! ? With 2025 just around the corner, #CX leaders have a unique chance to stand out. Research suggests that the stakes are high, as 75% of consumers are willing to pay more for great service and 9 out of 10 are expecting seamless omni-channel experiences. And yet, Customer Satisfaction ratings are in decline. The gap between expectation and reality is a challenge - but also an opportunity for innovators. ?? Ready to disrupt? Check out our 2025 #predictions for CX success! ?? ?? https://lnkd.in/gvPdydZn ?? Repost to share these insights with your network.