There are certain questions and requests I receive a lot from RMCs and global mobility folks regarding intercultural training. To assist my connections, I thought it would be helpful to address these common inquiries here. One request that comes up a lot is, "Can you send us a sample agenda/outline for a 1-day program & for a 2-day program?" Listen...I understand where this request is coming from, but it's unnecessary. A better question would be, "Can you tell us the difference between a 1-day & 2-day training?" Here's why. A good intercultural training company does not have preset agendas for programs based on length. They shouldn't be deciding on the topics covered - the learner should. What you want is an intercultural training company that is going to customize and tailor the training to your learner's needs. So, agendas for 1-day & 2-day programs don't really tell you much. My standard answer is that we have a sample of topics covered that we can share (a sample agenda) but that based on the learners, the program will be tailored to cover their topics of concern. For example, you might have a learner who wants to do a deep dive into leadership styles or building a strong global team. Or, you might have a learner who wants to focus on making friends, increasing their belonging, and finding community. If you don't want cookie-cutter programs, don't ask for specific agendas. Ask if the intercultural training company customizes their trainings and how they accomplish that. Hope that helps! ?? ~ Nicole #intercultural #globalmobility #culturaltraining #belonging
Spot on Nicole Barile! I'd like to add that intercultural training is not a goal, it is a means towards a goal. One of the first questions to a potential client is often "what would you like the training to achieve"? And quite often, the sponsor hopes to achieve one thing, but the trainee has a slightly different goal in mind. So it is important to have a trainer who can adjust the training on the spot!
Thanks for sharing that. It is helpful! Some regard their participants as info bank which can receive the ‘valuable ‘ info and then mechanically can switch the button and achieve a goal. Sometime participants do also. Based on what I discovered that is not the case. Acknowledging the diversity, staying away from holding “ what should be like…” are the starting points for a intercultural journey. …
I agree
I hope all HR/purchasing managers are paying attention, Nicole! Well said.
So well explained! And really depends on audience - is it cross-cultural or intercultural. I like the module approach you suggest, Nicole Barile.
Mobility Supervisor at In-N-Out Burger | Global Mobility Leader & Strategic Adviser | Relocation Program Management | "I know what works & what doesn't in mobility!"
4 个月Well explained, Nicole Barile - I'd like to add that you often have people with different cultural backgrounds in their families (example: both you and I), which could completely change the trainer's approach to the person (or couple) they are training.