Michael Serbinis的动态

Healthcare’s must-attend CX transformation event is back in Miami. Hear from two inspiring keynotes, Michael Lewis (New York Times Best-Selling Author) and David Holmberg (President & CEO, Highmark Health), and leave equipped with strategies to transform your organization’s consumer experience. Want to join 100 of the most influential leaders in healthcare, CX, and tech? Apply to attend today → https://bit.ly/4egFNQa #LeagueConnect2025 #FutureofHealthcare #HealthcareCXTransformation

Join us for an enlightening discussion as WellStack President & CEO, Rich Waller, sits down with Joel Vengco, Senior Vice President and Chief Information Digital Officer at Hartford HealthCare. Dive into the transformative world of healthcare IT and discover how Hartford is leading through innovation. Key Highlights: Joel’s Journey: From a budding medical student to a pioneer in healthcare IT, hear Joel's unique insights and experiences. Innovation from Within: Learn how Hartford Healthcare fosters innovation within the complexities of a large health system. Future of Health IT: Explore future trends and how data and technology can solve pressing healthcare challenges. This session is a must-watch for health system leaders aiming to harness data and technology to enhance operational efficiency and patient outcomes. Gain practical strategies and be inspired to drive change within your own organizations. Watch the full episode here: https://lnkd.in/eMhkibRe Join the conversation and let us know how innovation is playing a role in your health system! #HealthcareInnovation #Leadership #DigitalTransformation #HealthTech

It’s all about the Data. To get to a digital future in healthcare, to have good AI, to transform into delivering personalized care, to make care more equitable and accessible, harnessing the Data is everything. Thanks to Rich Waller and WellStack for the conversation and making data liquidity their mission.

Healthcare leaders face the same challenge as patients: building trust in an unpredictable system. In our latest Forbes article, we uncover how healthcare organizations can start earning patient trust by first embodying trustworthiness, featuring insights from top leaders like Molly Luton, Angharad Bhardwaj, MS, and Jennifer Bollinger. ?? Key Insights: ? Trust Begins with Communication: Patients want transparency and personalized communication, not standard responses. ? Modern Expectations: Younger generations expect healthcare to meet the convenience and transparency offered by other industries. ? Empowering Teams: A patient-first approach requires healthcare teams to have the flexibility to address individual needs on the spot. ? Brand Identity: Your healthcare brand must embody trust to connect with today’s patients and meet their rising expectations. Read more: https://lnkd.in/dTjrMvYM Explore more insights from the 2024 Healthcare in the Age of Personalization Summit and learn how healthcare systems can build lasting trust with patients. #HealthcareTrust #PatientExperience #HealthcareLeadership #Forbes #Personalization #PatientCare #LeadershipLessons

Who drives change across the Integrated Care System? This blog offers insights from an opening keynote on 'Who is the Owner of Change' at HETT Show, exploring the shift from competition to collaboration in healthcare. Learn how leadership, trust, and overcoming siloed thinking are key to success, and discover real-life examples of collaboration in action. Read the blog to find out how ICSs can transform healthcare through shared goals and patient-centered innovation. ??https://hubs.la/Q02VvfcQ0 Andy Kinnear, Steve Peddie, Helen Gillivan

@Helen Gillivan: This analysis does an excellent job highlighting the importance of leadership qualities like collaboration, inclusivity, and shared decision-making in driving meaningful change. ?? The emphasis on decentralizing decision-making and bringing in diverse voices is a strong foundation for creating more responsive, community-centered care. As a patient and public advocate - I sense building on these valuable insights, with a clearer connection to patient impact—such as how these approaches will enhance patient/public experiences, ensuring they feel genuinely represented, and allows their feedback to shape services—could strengthen this further.

Healthcare Leaders - Unlock Key Insights for 2025 and Beyond We are thrilled to invite you to Disruption Expo 2024, a virtual event on October 29, 2024, designed specifically for healthcare leaders navigating the future of the industry. This event is packed with fresh, actionable strategies, presented by top healthcare experts who are sharing insights from their bestselling books on how to prepare for the chaotic change, emerging technologies, and the rapidly evolving healthcare landscape. We’ve condensed everything into a powerful two-hour program to ensure that you can gain impactful insights without the time commitment of a full-day event. Why Attend? Hear from industry thought leaders presenting fresh content from their bestselling books on how to navigate healthcare’s future. Gain insights into leveraging emerging technologies to enhance patient care and operational efficiencies. Learn actionable strategies to address staffing challenges, burnout, and rising patient expectations in a rapidly changing healthcare environment. What's even better? Registration is free, and you’ll have access to the full program on-demand after the event. Watch at your convenience and revisit the content whenever you need to! Don’t miss out on this valuable opportunity to prepare your organization for success in the years to come. Register now at DisruptionExpo.com #HealthcareInnovation #HealthcareLeadership #DisruptionExpo #FutureofHealthcare #DigitalHealth #HealthcareTrends2025 #HealthTech #PatientCare #VirtualEvent #EmergingTechnologies #LeadershipDevelopment

In the latest piece from Healthcare Dive, Dr. Sean Kelly, MD dives into the journey towards a #passwordless future, emphasizing the collaboration between #IT and clinical leaders. Learn more on identifying workflows, enhancing user experience, and more here ??https://ow.ly/yza430sHwKn

the future is digital and Blockchain will provide the trustworthiness it takes in this new eco system #blockchain #trust #digitaltransformation

Customer feedback is more than valuable; it's our lifeline. It connects us directly to the challenges and needs of healthcare providers, patients, and stakeholders, guiding our innovations to meet the most pressing demands in healthcare. From comprehensive feedback collection to the strategic evaluation and implementation of insights, every step is crucial. It's not just about collecting data; it's about applying analytical rigor, prioritizing impactful innovations, and iterating our products to perfection. As MedTech leaders, our mission is to not just innovate but to profoundly impact health and well-being. By embracing the "Feedback Frenzy," we're not just following a trend; we're leading towards better healthcare. To dive deeper into this subject join the hundreds of other healthcare leaders and subscribe to our newsletter. Link in comments #MedTech #Innovation #CustomerFeedback #Healthcare #Leadership