Motrain的动态

Looking for reasons why you should use our solution?? ??? We were recently ranked #1 on G2 with the highest satisfaction for a corporate LMS. If our customer appreciation isn’t enough, we’ve got more reasons for you to review here: https://lnkd.in/eDihjerY?

Ready to catapult your eLearning venture to the top tier? Dive into proven strategies and tips ensuring your eLearning company shines amidst fierce competition. Elevate your customer acquisition game now! https://ow.ly/AjLg50Qz7yr #elearningcompetition #elearningmarketing

Ready to catapult your eLearning venture to the top tier? Dive into proven strategies and tips ensuring your eLearning company shines amidst fierce competition. Elevate your customer acquisition game now! https://ow.ly/Ecv050Qz7yq #elearningcompetition #elearningmarketing

Are you nurturing your customers with the right educational tools? ?? https://lnkd.in/dsNF7CrE A successful customer education program can transform your business, but it requires more than a one-size-fits-all approach, and here are 5 tips: Mix On-Demand with Synchronous: Balance self-service with personalized support to empower your learners. Personalize Training: Cater to different plans, skill levels, and locations to make learning resonate. Align with Business Goals: Use SMART goals to drive and measure success. ?? Leverage a Learning Management System: Streamline content creation and integrate with CRM for a seamless experience. Measure and Improve: Use concrete data to refine your program continuously. Ready to elevate your customer education strategy? Explore our blog for in-depth tips and strategies.

?? ?????????????? ???????? ????????: ????????-???????? ???????????? ?????? ?????????????????????? ???????????????? ?????????????? ?? Explore essential skills for outstanding customer service and how tailored training, custom eLearning solutions, can enhance your team's performance. ?? #CustomerService #TeamEmpowerment #ServiceExcellence #ProfessionalDevelopment #CustomerExperience #SkillsTraining #EmployeeDevelopment #CustomerCare #WorkplaceSkills #CustomerSupport #ServiceSkills #TeamTraining #BusinessSuccess

Can your existing Training Platforms train and retain your employees, to transform your company’s’ objectives by. "Increasing customer satisfaction.” “Increasing employee skill levels." "Increasing productivity.” "Creating a strong collaboration between employees." "Mastering the day-to-day Desktop and software applications that are so often underutilized." Here’s how. Free Trial to Master your Company’s Training Success: www.smarttrainerlms.com

Redefining customer support training isn't just about introducing new tools; it's about crafting learning paths that resonate deeply with our agents. Our latest blog walks you through the 'Design' phase of the ADDIE model, illustrating our method for creating training programs that go beyond basic learning goals to truly empower our live agents towards service excellence. We blend the science of behavior with practical applications, turning every training session into an engaging and enriching journey. "Connection is key. Designing a training program that creates an experience for learners is how you make your training memorable. When agents remember the experience, they remember what to do and how to do it when they’re on the job." - Dezaray Hammond, VP of Training and Development Discover the thoughtful strategies that power our programs and their impact on customer support. It's not just about training; it's about empowering our live agents to shine in the digital transformation space. Check out the blog for an inside look: https://bit.ly/4aBS4gb #CustomerSupportTraining #LearningAndDevelopment #InnovationInTraining #DigitalCX

In a world where customer loyalty and strong partnerships are key to business success, how are you empowering your external audiences? An extended enterprise LMS could be your tool of choice. From improving customer experiences to building stronger partner relationships and improving franchisee business, the benefits are countless. In our latest blog, we look at why an extended enterprise LMS is essential for your L&D strategy and how it can help you scale training effectively - outside your employee-base. https://lnkd.in/dqRzcVe8 #LMS #extendedenterpriseLMS #learninganddevelopment

Do you have a knowing-doing gap? After training you see: ? Good results on the LMS ? Great feedback on training ? High-engagement on content BUT ultimately, when you look at the results, they say otherwise: ? Customer surveys and reviews ? Metrics and KPIs ? Our own experiences Your frontline teams know what they should be doing, but the results say otherwise. That’s the knowing-doing gap — you see that these learnings aren’t being put into action. #LearningAndDevelopment #InstructionalDesign #EdTech #TrainingNeeds

Online training platforms are still under- rated and under-utilized. If we can provide virtual customer service then we can train our staff virtually as well. Online training can be effective if the right skills of engagement are used. People have to feel that their interaction is 1:1 with the facilitator to connect online. Hence a 2 way conversation with the right thought provoking questions and visuals combined with tonality & expressions, can give good participant focus and retention. And if the topic is so engaging like “Customer Service” then bringing out customer passion, customer centricity and pride for the organisation is a 'cake walk'. Do you relate to it? Would you like to increase your participant attention and retention on an online platform? #virtualtraining #onlinetraining #customerservice #attentionspan #customercentricity #customerexperience #participantledtraining