Welles的动态

Today we are thrilled to share that Welles, the sustainable clothing brand specializing in medical uniforms and healthcare workwear, recently?deployed Seek AI?to revolutionize its e-commerce operations. By automating data analytics, Welles has enhanced customer engagement, optimized inventory management, and significantly improved marketing effectiveness - all while streamlining its Shopify-based business. Within the first month of using Seek AI, Welles reported: ?? Re-engaging over 4,000 dormant customers through targeted campaigns ?? Reducing product returns by more than 50% ?? Streamlining inventory management, eliminating five unnecessary apps ?? Saving 30 minutes daily on manual data analysis tasks Read more in our press release below or the full case study at https://lnkd.in/eXeUcQEp #Retail #SustainableFashion #Ecommerce #Healthcare #DataAnalytics #DataInsights #AI #CaseStudy https://lnkd.in/eCAK7FVv

?? Discover the Future of Wholesale: Leveraging AI to Create a Unified Customer Experience We're passionate about driving innovation and efficiency in the wholesale sector. Our latest blog delves into how Artificial Intelligence (AI) is transforming the industry by creating seamless, personalised experiences for customers. Read more by clicking below. Key Highlights: ? Enhanced Personalisation: AI enables wholesalers to offer tailored product recommendations and marketing messages, improving customer satisfaction and loyalty. ? Optimised Inventory Management: By predicting demand more accurately, AI helps businesses reduce overstock and stockouts, ensuring the right products are available at the right time. ? Streamlined Operations: Automated processes from order taking to delivery minimise errors and enhance efficiency, allowing teams to focus on strategic growth initiatives. ? Data-Driven Insights: AI provides valuable insights into customer behaviour and market trends, enabling data-driven decision-making and more effective business strategies. ? Improved Customer Support: Chatbots and virtual assistants powered by AI provide instant support, resolving queries quickly and enhancing the overall customer experience. ? Future-Proofing Your Business: Embracing AI technology prepares your business for future challenges and opportunities, positioning you as a leader in the competitive wholesale market. Join us as we explore these transformative benefits and provide actionable steps to integrate AI into your business operations. #wholesale #foodanddrink #unifiedcustomerexperience #unifiedcommerce #wholesaler #supplychain

?? AI: The Key to Boosting Sales and Customer Satisfaction in Retail Thinking about ways to boost your sales in retail? Adopting AI-powered tools can give you a competitive edge in the market. Visit our blog to discover how AI is shaping the future of retail and learn strategies to harness its potential. Click here to read ? https://lnkd.in/e5S3X-uj #RetailAI #Sales #ArtificialIntelligence

AI is the buzzword in the marketing industry, but how can you harness its power to drive effective customer communications? Our latest article provides insights on how to use #AI and #ConversationalAI to elevate your brand's marketing game. Check it out now! #ecommerce #retail

The Intersection of AI and Retail: How Personalization Is Reshaping Customer Loyalty Imagine walking into a store—whether online or physical—that understands your preferences, anticipates your needs, and curates an experience uniquely for you. This isn’t just a futuristic dream; it’s the reality AI is bringing to retail. AI is transforming the retail landscape, and personalization is at the heart of this revolution. Today’s consumers aren’t just looking for products—they’re seeking experiences. They want brands to understand their desires, preferences, and habits without being intrusive. So, how is AI driving this change? 1?? Predictive Analytics for Anticipation: AI algorithms analyze customer data to predict what you might need or want next. Did you buy a winter coat last year? AI might recommend complementary accessories or notify you of a sale just before winter hits again. 2?? Real-Time Personalization: From tailored product recommendations on e-commerce platforms to personalized in-store experiences, AI creates a seamless shopping journey. Retailers like Amazon and Sephora are already leveraging AI to provide customers with curated options in real time. 3?? Hyper-Targeted Marketing: Gone are the days of one-size-fits-all campaigns. AI enables brands to create highly specific, data-driven marketing strategies that resonate with individual customers, increasing engagement and loyalty. 4?? Enhanced Customer Support: AI-powered chatbots and virtual assistants ensure customers get quick and accurate responses, enhancing satisfaction while freeing up human agents for more complex interactions. The result? Unmatched Customer Loyalty. When customers feel seen and understood, they are more likely to return—and AI makes this level of connection possible. Personalization fosters trust and builds stronger relationships, which are the foundation of long-term loyalty. But it doesn’t stop there. AI isn’t just reshaping how retailers interact with customers—it’s also revolutionizing inventory management, pricing strategies, and supply chain efficiency. The next wave of innovation isn’t about selling products; it’s about crafting experiences. Retailers who embrace this transformation will lead the future. Those who don’t risk being left behind in a world where customer expectations are evolving faster than ever. So, what can businesses do to stay ahead? 1?? Invest in AI-powered personalization tools: Start small by implementing AI in one area, such as product recommendations or customer support. 2?? Focus on data ethics and transparency: Customers value personalization but demand that their data be handled responsibly. 3?? Blend human connection with AI: AI can enhance experiences, but genuine human engagement will always be irreplaceable. Imagine a world where stores know you better than you know yourself. That’s the power of AI in retail—and it’s just the beginning. How do you see AI shaping the future of retail? Let’s discuss in the comments! ??

???? ???????????????? ???????????????????? ?????????????? ?????????????? ???????? ???????????????? ??? This is me 10 years ago. I grew social commerce step by step. My first exposure to #customerexperience wasn’t through data analytics or digital tools—it was through selling handbags. I learned that every customer interaction mattered, whether it was recommending the perfect style, finding the right color, or just listening to a story about why that bag was special to them. It wasn’t just about the sale; it was about creating a connection. What mattered most were personal touch, in-store interactions, and building relationships face-to-face. I understood that social media was on the rise, took the bags and uploaded pictures and info texts on Facebook. There were no processes for it and selling them via the platform was a little messy at first but it worked ?? Fast forward to today, technology has revolutionized customer experience. We can anticipate customer needs with AI, personalize interactions at scale, and engage with customers across multiple channels, from chatbots to social media. My current clients don’t sell handbags, but the core lesson remains the same: it’s all about making customers feel valued and understood. Do you agree?

?????? Discover how machine learning is transforming brand reputation analysis, enhancing customer loyalty insights. This innovative approach provides businesses with powerful tools to understand and boost customer retention. Explore the impact of ML on brand strategy! https://lnkd.in/gJCJePwD #AI #ML #Brand #Reputation #Customer #Loyalty #Insights #Business #Strategy #Innovation

???????????????????? ???????????????????? ?????? ???????????????????????? & ????????????: ???????? ?????????????????? ?????? ???????????? & ?????????????? ?????? In today's fast-evolving digital landscape, technology plays a critical role in driving growth and scalability for both marketplaces and brands, here are a few best practices to consider: ?? ? ???????????????? ???????????????????????????? ?? : Choose robust platforms that can handle multiple users, checkouts and provide great customer experience. ? ???????????? ???? ???????????????? ???????????????? ?????????????????????? ??: A frictionless buying experience is a must. Utilize tech solutions like chatbots, personalized recommendations, and mobile-first designs to enhance customer satisfaction and loyalty. ? ????????-???????????? ?????????????????? ??: Leverage analytics to understand customer behaviour, optimize product offerings, and refine marketing strategies. ? ???????????????????? & ??????????????????????: Automate processes like order management, inventory tracking, and customer service. This not only reduces errors but also frees up time for strategic tasks that drive growth. ? ?????????????????????? ?????????????????????? ??: Create a seamless experience across multiple channels, from web to mobile, ensuring customers can engage with your brand wherever they are. ? ????????????????-?????????????? ???????????????????? ??: Keep a pulse on what your customers truly need. Implement AI-driven personalization and tailored recommendations to enhance their shopping experience and boost retention. ? ???????????????? & ???????????????????? ??: Protect your marketplace and your customers. Implement strong security protocols to safeguard data and comply with industry regulations. By embedding the right tech solutions, brands and marketplaces can streamline operations, enhance customer experience, and unlock new growth opportunities ???? ?? ?? OrderEye Shanmuga Boopathy Eugene D. Niele Hewett Ik Ugwu Benjamin Emezie Araga Dominic Christabel A.

Poor customer understanding is killing revenue growth for many ecommerce companies. Dissatisfied customers don’t return. They abandon their carts, ignore your emails, and, worst of all, tell others to avoid your brand. But here’s the good news: AI is changing how businesses learn about their customers and act on those insights. Here’s what AI is already doing and where it’s headed: 1. Real-time behavioural analysis AI studies show customers browse, shop, and interact with your brand in real time. This allows businesses to adjust immediately like triggering a discount email when a customer abandons their cart. → Research shows personalization can increase revenue by 10-15%. 2. Customer journey mapping at scale AI creates detailed, cross-channel maps of your customer’s journey, highlighting friction points like mobile checkout struggles. → Businesses using AI-powered analytics see 20% less churn and more upselling opportunities. 3. Deep sentiment analysis Advanced NLP tools can identify emotions in reviews, emails, or support tickets, helping you resolve issues before they escalate. → Gartner predicts 75% of enterprise conversations will be analyzed this way by 2025. 4. Hyper-personalization Gone are the days of one-size-fits-all marketing. AI tailors recommendations, pricing, and offers to each customer, driving loyalty and higher spend. → Accenture reports that 91% of shoppers are more likely to engage with brands offering personalized experiences. Where CX is headed in the next 5 years: - AI will anticipate customer needs before they’re expressed, using predictive analytics to recommend products or services in advance. - Omnichannel intelligence will unify data from physical and digital touchpoints, ensuring seamless and consistent customer experiences. - Emotionally adaptive AI will enable real-time responses to customer frustrations, improving satisfaction and loyalty. - Businesses will treat CX as a core offering, delivering real-time, personalized experiences at scale. The companies leveraging AI to understand and serve their customers are the ones growing faster, retaining more customers, and creating loyalty that lasts. Is your business ready for the AI-driven future of CX?

Advanced E-Commerce Customer Experience with Clerk.io I promise you this is the best tool for your ecommerce store! Ever wondered how big brands craft such seamless and personalized shopping experiences? The secret's out: AI tools like Clerk.io are transforming e-commerce by prioritizing customer-centric strategies. Here's why this tool stands out: ? Advanced Search Capabilities: With this AI tool, customers can easily find what they're looking for, even without knowing the exact product names. Its sophisticated search engine understands user intent, swiftly guiding them to their desired items. ? Perfect Segmentation: Target the right audience with precision. Clerk.io uses advanced segmentation techniques to identify and cater to the specific needs of different customer groups, ensuring that each user sees the most relevant products. ? Email Automations: Reduce your bounce rate and keep your customers engaged. This tool automates your email marketing campaigns, sending tailored messages at the right time to the right customers, driving up engagement and sales. ? Smart Recommendations: Personalization is key to conversion. Clerk.io's smart recommendation system analyzes individual user behavior to suggest products that resonate personally with each customer, greatly enhancing the likelihood of purchase. For any e-commerce store looking to #boost its user experience, increase sales, and build lasting customer relationships, Clerk.io is the answer. Embrace the future of e-commerce today with Clerk.io's powerful AI-driven tools. Need an E-Commerce Agency for your All-in-one Strategy? Wieldex is the Answer! Image source: https://www.clerk.io/ #EcommerceSuccess #ClerkIO #AI #Personalization #CustomerExperience #EcommerceTechnology #SalesGrowth #UserExperience #Wieldex #EcommerceAgency #AItools #AI #Ecommerce