Success Story: Snow Country Limousine ?? With just 34 Google reviews, Snow Country Limousine implemented Limo Anywhere's Custom Passenger Surveys—and now they boast over 2,000 reviews with a perfect 5-star average! ?? This smart use of customer feedback tools allowed them to build trust, attract new clients, and become a leader in their market. Addressing issues internally while encouraging satisfied customers to share their experiences was key to their success. ?? Want to learn how to improve your client feedback strategy? See https://lnkd.in/eAWbSFZ2. #ClientStory #LimoAnywhere #BusinessGrowth #CustomerExperience Snow Country Limousine
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Have you signed up yet for our January 15th webinar with Brent Wierson? We’ll be diving into the key trends and insights shaping the marina and boat rental industry in 2025, including: ? Compelling stats and trends you need to know ? Strategies to grow your business and reduce risk ? Insights to streamline operations and boost customer satisfaction Whether you’re managing a single marina, multi-location operations, or boat rentals, this session will give you the actionable insights you need to make smarter decisions in the year ahead. Register Here: https://hubs.la/Q031Zy-z0
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?? Smooth Arrivals, Every Time with Final Approach! ?? Enhance your service efficiency with Final Approach, our smart notification tool that lets your team know exactly when a passenger is 10 minutes from drop-off. https://lnkd.in/ejV_NbPM ?? Automated Notifications: Stay in the loop without distractions – a quick text tells you when your driver is close. ?? Optimized Coordination: Make sure greeters and staff are always prepared for arrivals. ?? Effortless Integration: Simple to set up, and easy to use. Focus on the road while Final Approach handles the rest. https://lnkd.in/evXc2F4Y
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Kickstarting the day with a dose of customer feedback ? Here's a standout review from Capterra that made our day: 'Wayleadr has revolutionized our parking management with its intuitive interface and real-time updates. The easy booking options allow users to reserve spots in advance, eliminating the hassle of searching for parking.' ????
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Need help with complex travel product profitability? Lacking insights into customer purchase history or supplier performance? With Lemax, unlock a world of detailed reports that make understanding and improving your business easier than ever and empower your decision-making. Start making data-driven decisions today by visiting lemax.net! #TravelTechnology #DataDriven #BusinessPerformance #Profitability
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Have you ever felt like your customer journey was more like a British train ride - delays, unexpected detours, and the vague feeling you’re being followed by ominous rabbits? From nailing that first impression (nobody wants a ticket to confusion city) to avoiding the dreaded gaps in communication, keeping the journey smooth is absolutely key. Drop me a message and let's work together to make sure your customers arrive with a smile. #CustomerJourney #MarketingStrategy #CustomerExperience #KeepCalmAndMindTheGaps
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The perception of a customer's experience can be intentionally architected through the processes you control. Here is a brief example of how embedding yourself into your operation, with the customer's lens, can provide valuable insight towards improving customer perceptions. https://lnkd.in/dyXgsgQ5
How An Airport Solved Their Luggage Problem #funfact
https://www.youtube.com/
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Transforming customer feedback into actionable insights! Blue Star Taxis Christchurch boosts online reputation and driver performance with our innovative Referral Tracking and Review Management System. ??? #CustomerFeedback #ReputationManagement #TaxiService #ReviewSystem #BlueStarTaxis #TechSolutions #iCLICK #TransportationInnovation
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On my travels this week I was reminded of the importance of communication on customer experience. I had a small delay on my flight in each direction but the impact on me was very different. It went like this... 1). Boarding complete in Toronto, door closed, engines started, but we don't move. After just one minute captain makes an announcement "hey folks, we're all ready to go but there's some aircraft traffic behind us and so it will be 5-10 minutes, sit back, relax and we'll be on our way as soon as we can". I did relax (as much as a nervous flyer can) and sure enough we left after about 10 minutes. 2). Boarding complete in New York, door closed, engines started, and again we don't move. The difference, no announcement. 5 minutes passed, then 10. During this time I'm scanning outside to see if there's bad weather, mechanics working on the plane, escaped animals, anything. The total delay was comparably short. In the absence of communication, it felt much longer and my nervous-flyer-energy increased throughout. This got me to thinking about the customers we serve and how a short communication can change how they experience a challenging situation tremendously. So, if you're working on a customer issue this week, send them an update! To help with my nervousness when flying, I try to appreciate and photograph the views out the window. This one turned out well. #CX #communication #customers
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We are excited to share our latest whitepaper,?"The Future of Travel: Leveraging Aggregators for Growth and Efficiency." Understanding the role of flight aggregators is crucial for travel agents looking to enhance efficiency and deliver exceptional customer experiences in a rapidly evolving industry. This comprehensive guide explores: ?? The significance of integrating diverse air content? ?? Key functions of flight aggregators? ?? Strategies to overcome industry challenges? ??Future Trends Shaping Travel Solutions? ???Did You Know??40% of travel agencies are prioritizing NDC implementation in the next 12 months! Don’t miss out on insights that could transform your business.?? ??Download the whitepaper today and discover how to streamline your processes and boost customer satisfaction!?? #Iris #ndc #TPConnects #FlightAggregator #traveltech
The Future of Travel: Leveraging Aggregators for Growth and Efficiency
https://tpconnects.com
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