?? Picture this: You're the head coach of a powerhouse sports franchise.
Your star players (loyal customers) are killing it, the fan base (new customers) is growing, and those ticket sales (revenue) are looking sweeter than your grandma's famous apple pie.
But then, out of nowhere, your point guard (top customer) gets lured away by another team.
Ouch.
Suddenly, your shooting percentage (customer retention rate) is in the gutter.
To make matters worse, that slick new expansion team across town is poaching your most promising recruits (new customers). And if that wasn't enough, the hot dog vendor just doubled their prices, cutting into your all-important concessions revenue.
Sound familiar?
That's the Growth Trilemma in a nutshell – the never-ending battle to keep your stars happy, attract fresh talent, and boost those revenue numbers, all at the same dang time.
? I've got a few plays straight from my playbook to help you master this trilemma once and for all: https://lnkd.in/gjTpz2PM