Kohler Ventures的动态

Hello to my Texas network and SaaS GTM folks ?? #jobalert If you're a builder type and a greenfield opportunity with a mission gets you stoked, check out this Enterprise Sales Director role with Gorilla - Energy data applications - leading the US market expansion, building the strategy, and breaking new ground as a player/coach leader, hiring the team as you go. Bonus: when you visit headquarters in Antwerp, I'll trade you luxe Belgian chocolates for fresh corn tortillas. Deal? We need someone with market launch experience (zero to $10M ARR) who gets long enterprise SaaS cycles (deals from $500K - $2M). This, indeed, is not your first rodeo (sorry, couldn't help it). I'm 3 weeks into my role working with VP Revenue Ryan Tutt and having a heck of a lot of fun. There's plenty to build with a collaborative and mission-driven team. That feeling when you wake up in the morning excited to get cracking just can't be beat. Happy to chat if you think your experience is a match. Job description in the comments. #sales #enterprisesales #saas #texas #gtm

Here’s 8 things I evaluate when interviewing a customer success manager: Call points: Are they comfortable calling into C level execs? Do they have smb, mid-market, or enterprise experience? Industry experience? Saas, fintech, healthcare, etc.? Do they have experience upselling? (If applicable) What is their average book of business?? What is their average number of clients? Do they service 10 enterprise clients or 150 smb clients? Tools: are they comfortable using tools like salesforce and zendesk.? Do they have a strong phone presence? #hiring #recruiting #customersuccess

Specialized Recruitment for Partnership Roles is part of the solution.

#hotjob ALERT? Are you a #jobseeker who is #opentowork? Were you part of a recent #layoff, were #laidoff? Check out this new #jobposting with Monica Perez! I can help you navigate your search with my 20 years of experience in the industry and as a #resumewriter. I can prepare a strong ATS friendly resume to get you results and get you back to work QUICKLY! There is a lot more competition with the recent #layoffs, so it’s even more important you stand out from the competition, and you have a proven job search strategy. How I can help you: ? Customized resume preparation- taking the time to thoroughly understand your expertise, not just providing a basic questionnaire or mass-produced “cookie-cutter” resume template. ? LinkedIn profile preparation/optimization. ? Job search coaching to walk you step-by-step through the process so you aren’t aimlessly applying to jobs and not getting responses. ? Freelance Recruiter with a vast network of hiring manager/recruiter contacts to connect you to. 58 of my clients have accepted offers in 2024, 106 accepted offers for new jobs in 2023, 124 in 2021 and 112 in 2022! One obtained a $70K increase in her previous salary, one DOUBLED his salary, one a $50K increase, one a $55K increase and another a $35K increase! Visit my 120+ LinkedIn recommendations of success stories. Two recent client’s success stories: “I went from constant rejection to averaging 6 interviews a week almost overnight.” “I wanted to thank you for all of your help and assistance in this process. I am going on to start my dream job thanks to you and your guidance. I wouldn't have gotten my foot in the door without your reach and connections. Again thank you so much for everything you have done for me and for others. I am blessed to have come across you in this vast network of people." Please take advantage of my FREE RESUME REVIEW offer on my website. https://lnkd.in/g-4bcFV “Remember you only get one chance to make a first impression, make it a Professional Impression!!” Benefits of hiring a Professional Resume Writer https://lnkd.in/gWpHBdBR ? #careercoach #resumewriter #ono #nowhiring #gethired

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This question is for my post sales folks: Customer Success, Sales/Acct Mgmt, Professional Services, TAMs, and Support. Being at a startup, we get to design and iterate on org structure, roles, and KPIs and think about the art of the possible. I posed the following to Cameron Broussard, "If you could start from scratch, what type of org would you build for a SMB - Enterprise/B2B, SaaS product?" and a fun debate followed from technical success managers to CS architects. I should add we have a killer support and onboarding team. Soliciting for more feedback - what is your dream post sales org structure you'd build today? And how would you build it knowing the current economy, budgets, technology, etc.?

Attention #jobseekers #hotjob ALERT? Are you #opentowork? Were you part of a recent #layoff, part of a #reductioninworkforce, #laidoff? Check out this new #jobposting with Common Room! I can help you navigate your search with my 20 years of experience in the industry and as a #resumewriter. I can prepare a strong ATS friendly resume to get you results and get you back to work QUICKLY! There is a lot more competition with the recent #layoffs, so it’s even more important you stand out from the competition, and you have a proven job search strategy. How I can help you: ? Customized resume preparation- taking the time to thoroughly understand your expertise, not just providing a basic questionnaire or mass-produced “cookie-cutter” resume template. ? LinkedIn profile preparation/optimization. ? Job search coaching to walk you step-by-step through the process so you aren’t aimlessly applying to jobs and not getting responses. ? Freelance Recruiter with a vast network of hiring manager/recruiter contacts to connect you to. 58 of my clients have accepted offers in 2024, 106 accepted offers for new jobs in 2023, 124 in 2021 and 112 in 2022! One obtained a $70K increase in her previous salary, one DOUBLED his salary, one a $50K increase, one a $55K increase and another a $35K increase! Visit my 120+ LinkedIn recommendations of success stories. Two recent client’s success stories: “I went from constant rejection to averaging 6 interviews a week almost overnight.” “I wanted to thank you for all of your help and assistance in this process. I am going on to start my dream job thanks to you and your guidance. I wouldn't have gotten my foot in the door without your reach and connections. Again thank you so much for everything you have done for me and for others. I am blessed to have come across you in this vast network of people." Please take advantage of my FREE RESUME REVIEW offer on my website. https://lnkd.in/g-4bcFV “Remember you only get one chance to make a first impression, make it a Professional Impression!!” Benefits of hiring a Professional Resume Writer https://lnkd.in/gWpHBdBR ? #careercoach #resumewriter #ono #nowhiring #gethired

What do you look for in a Customer Success Manager hire? I get asked this question a lot, and my answer is always the same: It depends. What kind of company am I hiring for? How is the CS team incentivized? What are the goals of the organization as a whole? In my view, there is a CSM skillset spectrum with "pure problem solver" on one end and "salesperson" on the other. In today’s world, we’re seeing more CSMs closer to the sales end of that spectrum being hired - that’s the reality of where we are. In SaaS, we’re focused on maximizing revenue, and getting renewals isn’t enough. We need to sell more, and what better place to do that than with our existing customers? However, there is still a strong need for hands-on, subject matter experts who love nothing more than to help a customer solve a problem or get something done quickly. Companies that assign the responsibility of upselling to a different team, or perhaps to the original salesperson who made the deal, are still out there, and the "helpers" still have a home. At the end of the day, every company is different and usually falls somewhere on this spectrum. As a hiring manager, you have to look for a mix of skills based on where your company is on this spectrum. The most important thing is to have this understanding from the top down. Alignment on "who we are" is crucial. The last thing you want is to hire a team of helpers when, in reality, you have a boss and executive team focused on revenue growth. Where is your team on this spectrum? Is it aligned with where your executive team thinks it should be?

#hiring Revenue Operations Director, Austin, United States, fulltime #jobs #jobseekers #careers #Austinjobs #Texasjobs #ExecutivePositions Apply: https://lnkd.in/gFfUAKPf Job Description About the team: We are seeking a highly analytical and process-oriented Revenue Operations Director to optimize our global Sales, Marketing and Customer Experience technology stack, people and processes. Reporting to the VP of Global Sales and Partnerships, you will be the champion in supporting revenue growth by driving operational efficiency across our global Sales, Marketing and Customer Experience teams. You will work proactively to create the conditions for our go-to-market team that will drive increased revenue growth through the implementation of process, data and tools. Your key stakeholders will also include the Global Head of Customer Experience & VP of Global Marketing. You will work at a strategic level to identify opportunities that will improve operations across these functions and work at a tactical level, optimizing the systems and tools currently in place that power our teams to accurately measure go-to-market success and drive scalable and efficient revenue growth. You will also spend a good portion of your time leading the Revenue Operations team members, who are located in Canada, Argentina and Australia, by coaching and rolling up your sleeves as needed. What you'll be focused on: Continually refine the tech stack to ensure seamless integration and efficiency across sales, marketing, customer experience, and other revenue-driving teams. Develop robust pipeline management strategies and accurate forecasting models to ensure alignment with business goals and facilitate informed decision-making. Implement strategic lead, account, and territory management practices to optimize coverage and drive revenue growth. Ensure alignment with overall business strategies and market needs. Analyze workflows and processes across teams, identifying strengths and pinpointing areas for improvement. Leverage data to drive strategic decisions and optimize operational efficiency. Design and manage a comprehensive reporting architecture to track key performance indicators. Analyze reports to provide actionable insights to GTM leadership, enabling data-driven strategy adjustments. Develop and oversee a competitive, motivating variable compensation structure that aligns with business objectives, incentivizes performance, and ensures equity across the team. Provide strategic direction for sales enablement initiatives. Ensure the sales team is equipped with the training, tools, and resources needed to succeed in their roles. Support executive leadership in commercial related areas, providing the Sales, Marketing, and CS organizations with streamlined communications and support processes including feedback loops and continual improvement. Lead, mentor, and inspire a global Revenue Operat

Chief Customer Success Officer Over Other "C-Suite" Roles Why did I specifically choose this? Customer Success: Customer success is focused on working proactively in partnership with customers throughout their time as a customer to help them get more value out of their purchase and share their feedback with you. It drives the customer experience forward and ensures a successful path into the future. Why is customer success important? Customer success leads to business success. It improves customer happiness and loyalty; by genuinely helping your customers succeed, they become your biggest promoters and advocates. Customer success is tied to your bottom line as it helps you reduce churn rates, improve renewal and satisfaction, and therefore boost revenue. Also, this role resonates with my personality of closely working with everyone whom I've worked with in the past and working for their success, getting more from the service or product which they paid for, etc. I'm happy to be the CSO of Maxyfi, working closely with our customers, educating them to use all the features of our software in an effective way, and at the end of the day they are happy that they are in good hands. I'm fortunate to be in this position, and I'm enjoying this journey a lot. Special Thanks to Nick Mehta for his wonderful insights on #customersucess and books too. Thanks again for your wonderful contribution to the CS Community. P.S. In a few years, you will see more open positions from B2B software companies who will be looking for Customer Success Managers/Executives, etc. If your SaaS company doesn't have one, hey, it's time to upload the "I'm Hiring" badge on LinkedIn. #customersuccessmanager #customersuccess #customersatisfaction #customerexperience