Kalaivani Mattern的动态

It’s important to define the terms we use. A term I often use in my work is intercultural competence (somewhat interchangeably with intercultural development and intercultural learning). I define intercultural competence as the capacity to communicate and act effectively, appropriately, and authentically across cultural differences, locally and globally. Becoming interculturally competent is an ongoing, developmental process. This month’s blog post is the first in a series in which I dive deeper into this definition. In September, I’m discussing what I mean by “effective.” The next two months, I’ll explore what it means to be “appropriate” and “authentic.” Click here to read the full post: https://lnkd.in/gprkEeHv #interculturalcompetence #interculturaldevelopment #interculturallearning #culturalintelligence #globallearning #highereducation

?? ?????????????????????????? ????????????????: ???????????? ????'?? ?????? ??????'???? In my intercultural trainings ?? , especially those focused on China ???? , participants often ask for do's and don'ts. They focus on dinner etiquette, using chopsticks, and the specifics of handing over business cards. While important, these elements are not what INTERCULTURAL COMPETENCE is about! ????????’?? ???????? ???????????? ??????????????: ?? How to build Personal Relationships: Recognize the importance of trust and building rapport in different cultures. It's not just about formalities but genuine connections. ?? Navigating Hierarchies and Decision-Making: Learn how authority and decision-making vary across cultures. This knowledge can make or break your interactions. ?? Understanding Rules and Contracts: Understand cultural views on agreements and commitments. What does 'yes' really mean? How binding is a deadline? ?? Mastering Communication Styles: Adjust to different communication styles. Directness, context, and body language can vary greatly. How do people say no without saying no? True intercultural success comes from these deeper understandings, not just etiquette. These factors are the real deal breakers. ? What is your key focus in INTERCULTURAL TRAININGS? Let me know, if you or your team want to now more about INTERCULTURAL COMPETENCE or Chinese Business culture.

Why giving talks on intercultural management in companies is the logical next step after 14 years as the founder and director of an NGO ?? We often imagine the world in black and white... Nonprofit versus the corporate. Changing the world versus making money. Caring for others versus looking out for oneself. Educating children versus training managers. ?? Except I love rainbows... Let me explain why training managers in intercultural skills can help change the world: ?? We spend an average of 40% of our waking lives at work during our active years. If we can influence how professionals (managers and employees alike) view and interact with others and drive change in workplaces, imagine the ripple effects on the broader world. My goal: to inspire curiosity, to help people understand that the same reality can be perceived differently, and to foster dialogue and collaboration that thrives on, rather than merely tolerates, differences. ?? It's like investing in a good mattress: they say it is crucial since we spend a third of our lives sleeping. Similarly, investing in cultural diversity management at work doesn't just benefit the workplace; the impact extends to every other part of life. ?? If you’re cynical (or as you might call it, "realistic"), you may think, "Businesses aren’t here to change the world; they’re here to maximize profits." Well, good news! We don’t even have to choose between the two. McKinsey’s "Diversity Wins" study shows that companies with greater ethnic and cultural diversity are 36% more likely to outperform competitors in profitability. As they say... "Why choose?" So, shall we work on this together? --- ?? I am Charlotte Courtois, a speaker on intercultural management, founder of the NGO Konstelacio, and creator of the podcast Intercultural Surprises (available in French and soon in English). If you’re wondering how to develop your team’s intercultural skills, send me a message, I’d be delighted to help!

Embracing Intercultural Awareness and Interconnectedness in Our Global Environment In today’s interconnected world, intercultural competence is essential for personal and professional success. Navigating different cultures enriches our lives and broadens our perspectives. Intercultural Competence: Key Considerations 1. Cultural Sensitivity: Avoid making assumptions based on your own norms. Approach new situations with curiosity and respect. 2. Active Listening: Pay attention to both what people say and how they say it. This helps you understand the context and nuances of their communication. 3. Open-Mindedness: Embrace new ideas and perspectives to grow personally and build stronger relationships. Neurological Factors of Changing Countries Moving to a new country can be challenging due to the significant stress it places on the brain. Understanding these impacts can help manage the adaptation process: 1. Stress Management: Practice mindfulness and deep breathing techniques to manage stress. 2. Language Learning: Engage in language learning activities to ease communication barriers and stimulate brain activity. 3. Social Connection: Build a support network of locals and fellow expatriates for emotional support and practical advice. Tips for Embracing Intercultural Awareness 1. Educate Yourself: Learn about the new culture through reading, workshops, and cultural immersion experiences. 2. Practice Empathy: Make an effort to understand the perspectives and challenges of others. 3. Seek Feedback: Regularly ask for feedback on your intercultural interactions to improve and adapt your approach. By embracing intercultural awareness and interconnectedness, we can create more inclusive and harmonious environments. Let’s commit to being more culturally sensitive and adaptive in our ever-changing global landscape. #InterculturalAwareness #GlobalMindset #CulturalCompetence #Adaptation #EmbraceDiversity #Mindfulness #GlobalBusiness #CulturalSensitivity #PersonalGrowth #ProfessionalDevelopment

When it comes to intercultural competence... It's not a test. It's not a race. It's not a competition. And it's certainly not a beauty pageant or an awards ceremony. -It doesn't matter how many languages you speak. -It doesn't matter how many countries you've visited, lived in, studied in or physically touched the ground. -It doesn't matter what passport(s) you possess. -It doesn't matter if you have sOoOoOo many friends (or clients, associates, penpals, fans, or whatever) abroad. -It doesn't matter what you look like, sound like, feel like or smell like. And it doesn't matter what you self-identify, as in the context of being "well-traveled" "cosmopolitan" "worldly" or (one of my least favorite terms) "a global citizen." None of these or related terms hold weight. What MATTERS is your mindset and approach. The good news is that: intercultural competence is reusable. You can apply to every interaction in your personal and professional life without nothing to lose. There is nuance to this- and that is where training (including but not limited to microlearning, activities and literature) comes into play. All of the things I mentioned above are great for exposure to how folks around the globe form meanings to their lives and surroundings. But believe me when I say I have met and witnessed plenty of "global citizens" who were bigots, jerks and who used their power and privilege to do more harm than good. We already live in a very complex world so let's take the pressure off being "perfectly" culturally competent. #culture?#communication?#interculturalcommunication?#interculturalism?#deib?#communicationstudies?#interpersonalcommunication -- Hi! I'm Allison Iurato. I'm an educator passionate about building community online and offline, helping you become more culturally aware. If you like what you just read, please visit Alto Intercultural for more.

Recognize, Respect, Reconcile, and Realize: My Journey with Intercultural Competence Do I have the skills to tackle the cultural challenges in my role? Sometimes I wonder if I’m up to the task, so I turn to Fons Trompenaars’ Intercultural Competence Profiler. This diagnostic tool measures my ability to handle cultural differences without bias and provides guidance to be more effective in diverse environments – bearing in mind that the profile feedback is about how I described myself so that I can reflect how I see myself like looking in a mirror. From my profile feedback, I am pretty good at recognizing diverse ideas and practices, though I can be a bit of a control freak and tend to focus on one task at a time. So, how do I turn what I know into what I do? What am I going to do? Time to reflect on how I see myself, warts and all, and decide what changes to make. I’ll aim to understand both shared and diverse worldviews better, accepting that reality is a mosaic of different perspectives. This should help improve my communications and interactions by listening to different viewpoints in my decision-making and encouraging others to do the same, aiming for a richer, more inclusive approach to problem-solving. Regarding my approach to task control, I was quite surprised by the assessment highlighting my rigid method and tendency to focus on one task at a time. I had always considered myself a multi-tasker, but it appears that my intense focus on completing one task (the completer/finisher syndrome) may be making my multi-tasking efforts inefficient and not good for work-life balance. Moving forward, I aim to incorporate more flexibility in my task management and balance multiple tasks simultaneously to achieve my daily goals more efficiently. Committed to daily progress, even if it's a rocky start (today wasn’t great!). With some coaching and humility, I'll track my journey and reassess with the Intercultural Competence Profiler in 3 to 6 months. Here’s to improvement because it matters to me and not a tick box. Intercultural Competence Profiler: https://lnkd.in/eJppmxBf #InterculturalCompetence #CulturalDiversity #InclusiveLeadership

The skill of intercultural competency is one that must be always honed ??? . This quick read points to the importance of cross-cultural efficacy and some strategies to start improving your own thinking. What are some ways that you use these skills in your own work? https://lnkd.in/ecUCfmm5 #intercultural #crosscultural #navigatingdifferences #lifelonglearning #success #strategies

?? Building on Our Cultural Intelligence Journey: Seven Requirements to Intercultural Competence ?? Last month, I shared my thoughts on stepping into the world of Cultural Intelligence, and today, I'm continuing this journey with insights into intercultural competence. ?? Here are seven key requirements for cultivating intercultural competence: 1?? Respect: Valuing others. 2?? Self-awareness/Identity: Understanding the lens through which we view the world. 3?? Seeing from another's perspective: Acknowledging similarities and differences in worldviews. 4?? Listening: Engaging in meaningful, authentic dialogue. 5?? Adaptation: Adjusting your approach while honoring your core values. 6?? Relationship Building: Forging lasting cross-cultural bonds. 7?? Cultural Humility: Combining respect with self-awareness. ?? Reflection: Seeing from Another’s Perspective All of us have experienced being in a situation that was confusing or made us think that other people are "wrong." Pausing to think about the situation instead of immediately reacting or making assumptions makes all the difference when interacting interculturally, at home or abroad. It is not always easy to stop, breathe, and think, but the more you try to look at a problem from another's perspective, the better you will be at adapting to it, understanding, and even explaining a situation to others. ?? Listening Intercultural competence isn’t just about communicating across national borders; it includes learning to adapt to neurodivergent individuals or people with different abilities. Ask yourself: How do we ensure our interactions are inclusive and respectful? ?? Adaptation Adaptation doesn’t mean changing who you are—it’s about expanding your cultural toolbox. Do research, ask questions and, acknowledge when you've made mistakes.? There are small but important ways to show adaptation. This can include changing our greetings depending on the person, adjusting our clothing to fit the environment, even utensils or the way we eat, small efforts go a long way in building trust and understanding. Again, you're not changing your approach with something new, but instead, increasing your cultural toolbox to use the tools that will create the most successful outcomes. ?? Relationship Building We are all moving in groups, Some of which we choose like careers and Some of which we don't like culture or disability. Intercultural competence is about creating bridges, not boundaries. The key? Empathy, respect, and adaptability. To Sum Up Intercultural competence is a dynamic journey. It’s not about perfection but progress. Mistakes are okay as long as we learn from them. Let’s continue to grow together, one thoughtful interaction at a time. ? What strategies have helped you build cross-cultural relationships? Let’s share and learn from one another in the comments! #CulturalIntelligence #InterculturalCompetence #DiversityAndInclusion #PersonalGrowth #LearningJourney

There are certain questions and requests I receive a lot from RMCs and global mobility folks regarding intercultural training. To assist my connections, I thought it would be helpful to address these common inquiries here. One request that comes up a lot is, "Can you send us a sample agenda/outline for a 1-day program & for a 2-day program?" Listen...I understand where this request is coming from, but it's unnecessary. A better question would be, "Can you tell us the difference between a 1-day & 2-day training?" Here's why. A good intercultural training company does not have preset agendas for programs based on length. They shouldn't be deciding on the topics covered - the learner should. What you want is an intercultural training company that is going to customize and tailor the training to your learner's needs. So, agendas for 1-day & 2-day programs don't really tell you much. My standard answer is that we have a sample of topics covered that we can share (a sample agenda) but that based on the learners, the program will be tailored to cover their topics of concern. For example, you might have a learner who wants to do a deep dive into leadership styles or building a strong global team. Or, you might have a learner who wants to focus on making friends, increasing their belonging, and finding community. If you don't want cookie-cutter programs, don't ask for specific agendas. Ask if the intercultural training company customizes their trainings and how they accomplish that. Hope that helps! ?? ~ Nicole #intercultural #globalmobility #culturaltraining #belonging