Outside Sales @ PBZ Manufacturing | Sales Forecasting, CRM Account Executive - Business Development - Enterprise & Mid-Market
Valentine's Day is right around the corner, and with it comes all the essential preparations – securing the restaurant reservation, picking out the perfect card, selecting gifts, and, of course, choosing the ideal bouquet of flowers. My wife's taste is simple, she loves a neutral colored bouquets with whites and greens. Surprisingly, finding such a straightforward arrangement has proven to be quite a challenge. It's incredible how many times I've stepped into a flower shop only to discover a lack of options that align with her preferences. Even when I request a custom bouquet, the end result often falls short, leaving me in a dilemma of politeness where I reluctantly accept Anyway, a few years back, I was on the road meeting with some clients, when I remembered I still needed flowers for later that day! Right then I googled "flower shops near me". Randomly clicked on one and went. When I pulled in, It looked more like an oversized garden shed than a fancy florist, but I was here so I went in. The lady inside was really nice and started asking me what exactly I'm looking for. She proceeded to ask questions for a few minutes and then said got it. She went to the back room in 15 minutes or so she came out with the perfect bouquet – a perfect mix of whites, greens. What blew me away wasn't the grandeur of the place but the genuine warmth of the service. Despite its humble appearance, that little shop became my go-to for flowers. Now, anytime I need a bouquet I drive 45 minutes one way, because I know what I'm getting. This experience taught me a valuable lesson, not just about flowers, but about sales in general. It's not about putting on a show with flashy displays; it's about connecting, listening, and understanding what the customer truly wants. As Valentine's Day approaches, it's a gentle reminder that genuine connections and attention to detail are the real game-changers.
-Food Procurement at Blessings of Hope
9 个月So true Jordan. While some things like store appearance, hours of operation and selection, to name a few, are important in retail, the relational aspect of the sales person is so much the more. People are even willing to pay more for a pleasant experience and knowledge. I leave many stores with this word of advice to the associate, " Keep smiling even if you don't feel like it".