Jacque Salentine Busby的动态

To the Amazing Hospitality Fraternity Let’s face it, balancing hotel life and personal life can sometimes feel like juggling flaming cocktail shakers during a dinner rush! The late nights, endless shifts, and "always-on" energy—it’s part of what makes us hospitality pros, well, us! But hey, even rockstars need a break to tune their guitars. Here’s a little reminder for you: ?? Your well-being matters just as much as that perfect guest experience. Take those days off (yes, actually take them), spend time with loved ones, or simply Netflix and chill guilt-free. ?? Set boundaries—work may be a 24/7 gig, but you’re not a robot. Unplug when you can. ?? Celebrate small wins—nailed a tough service? Pat yourself on the back. Made it through the festive season alive? High five. And here’s the most important one: You can’t pour from an empty glass, so make sure you’re filling yours. Wishing all my hospitality heroes a joyful and restful holiday season. You deserve all the love, laughter, and extra tips the world can throw your way. Cheers to you for being the heart of every celebration. Happy Holidays!

?? Celebrating the Fourth of July in the Hospitality Industry! ???? As we approach the Fourth of July holiday, it’s a significant time for the hospitality industry. This weekend could bring an influx of guests or potentially slower sales, making it essential to plan and adapt accordingly. With years of experience in the hospitality sector, I understand the dedication and hard work that goes into creating memorable experiences for our guests during peak seasons. Utilizing historical data and records from previous holidays is crucial for anticipating guest volumes and ensuring our readiness. Here are a few tips to keep in mind for a successful holiday weekend in hospitality: Preparation is Key: Leverage past data to forecast guest turnout and prepare your team accordingly. Clear communication and detailed planning can make a significant difference. Exceptional Customer Service: Regardless of guest volume, go the extra mile to make guests feel valued and appreciated. Small gestures can leave a lasting impression and encourage repeat visits. Safety First: With varying foot traffic, it’s essential to prioritize safety. Ensure all safety protocols are in place and communicated effectively to both staff and guests. Celebrate Your Team: Recognize and appreciate the hard work of your team members. A motivated and happy team is the backbone of excellent service. Remember, “Fail to plan, plan to fail.” By preparing based on past experiences, we can navigate any surprises this holiday weekend might bring and ensure our guests have an exceptional experience. I’m grateful for the incredible connections I’ve made on LinkedIn and the opportunities to share knowledge and learn from fellow industry professionals. Let’s make this Fourth of July a remarkable one for our guests and teams alike! What strategies are you implementing to ensure a successful holiday weekend? Share your thoughts and experiences in the comments below! Wishing everyone a fantastic and safe Fourth of July! ?? #HospitalityIndustry #FourthOfJuly #CustomerService #Teamwork #SafetyFirst #HolidayWeekend #ProfessionalGrowth #PlanningForSuccess

As I approach graduation with my degree in Hospitality Management, I’ve been reflecting on the little things that can truly make a guest's experience unforgettable. One of the simplest and most effective ways we can connect with guests, especially during the holiday season, is by genuinely wishing them "Happy Holidays." ??? In the fast-paced world of hospitality, it’s easy to get caught up in the bigger tasks and forget that something as simple as a kind greeting can have a lasting impact. Taking a moment to share a heartfelt wish for a happy holiday season can create a warm, personal connection and make guests feel valued. Here’s why I think this small gesture matters so much: 1. Creates a Personal Connection: A sincere "Happy Holidays" can turn an ordinary interaction into a moment of genuine kindness, reminding guests that we care about their experience beyond just the service we provide. 2.Spreads Positivity: Especially during the busy holiday season, spreading positive energy is a great way to brighten someone's day and contribute to a warm atmosphere. 3. Makes It Memorable: Guests are more likely to remember the hospitality they received, not just for the service, but for the kindness they felt. A simple, heartfelt greeting can be the thing they remember most. As I get ready to begin my career in hospitality, I’m excited to carry these small yet powerful lessons with me—like how something as simple as wishing a guest “Happy Holidays” can truly elevate their experience. It’s these small moments that, to me, make hospitality such a rewarding field. Here’s to bringing more holiday cheer into every guest interaction! ?? #HospitalityManagement #GuestExperience #HappyHolidays #FutureInHospitality #PositiveImpact

As we approach Thanksgiving, we are thankful for many things, including: 1. Family and Friends – The support, love, and companionship of those we cherish. 2. Health and Well-being – The ability to enjoy life and experience good health. 3. Gratitude for Opportunities – The chance to grow, learn, and pursue our passions. 4. Nature and the World Around Us – The beauty of the seasons, the earth, and the everyday wonders. 5. Acts of Kindness and Community – The kindness of others and the strength of communities. 6. Comfort and Home – The warmth, safety, and peace found in our homes. 7. Joyful Moments – Simple pleasures that bring happiness, from shared meals to quiet moments of reflection. Thanksgiving is a time to pause and reflect on these blessings, embracing gratitude in all forms. What are you thankful for this Thanksgiving? Write your answers below. #DMC #travelplanner #sandiegotourism #grouptravelagent #tourism #eventplanning #corporateevent #CorporateEvents #specialeventsplanner #travel #corporatelife #hotelconcierge #transportationservices #grouptravel #corporatetravelmanagement #corporatetraveller #destinationmanagementcompany #executiveassistant #VisitCalifornia #specialevents #visitsandiego #sandiegocalifornia #eventplanner #businesstravel #destinationmanagement #leisuretravel #CorporateTravel #airporttransportation #thanksgiving #bethankful

??? The holiday season is here, and we know it can be a whirlwind for hospitality professionals! That’s why Chris is kicking things off with his top tips for surviving—and thriving—during the busiest time of year. ?? Stay tuned as we share helpful holiday survival tips all month to keep you and your team energized, focused, and ready to deliver unforgettable experiences. ?? #HolidayTips #HospitalityHeroes #ThrivingThroughTheHolidays #RCSHospitality

Christmas is just around the corner, and for hotels, it’s the perfect season to blend festive cheer with exceptional service. A thoughtfully crafted holiday experience can leave a lasting impression on guests, turning a seasonal stay into cherished memories they’ll want to revisit year after year. Here are a few ways to elevate your guest experience this Christmas: Deck the Halls: Create an atmosphere guests won’t forget with festive decorations, cozy lighting, and themed events. From holiday playlists to Christmas tree lighting ceremonies, small touches can create big memories. Personalized Festive Offers: Tailor packages to your guests’ needs. Think family-friendly stays with activities for kids or romantic winter getaways for couples, complete with mulled wine and roaring fires. Seasonal Surprises: Everyone loves a holiday treat! Whether it’s a complimentary hot chocolate at check-in or tiny stockings filled with goodies, these little gestures go a long way in delighting guests. So, we want to know…what’s your favorite way to bring festive cheer to your property? Share it in the comments below! ??????????

Reflecting on the past year, we’re reminded of special moments spent with loved ones. From cozy winter getaways to festive feasts, this time of year brings people together in special ways. Curious about travel and the holidays, we spoke to over 500 people about their holiday travel and dining plans and found… Almost 60% travel to see family and friends, 30% travel for vacation and only 4% travel for business. 25% travel with children, 22% travel alone 42% stay in hotels, 37% stay with family members or friends. Over 90% dine out while traveling. When choosing where to eat, people prioritize a menu with variety, affordability, atmosphere, and proximity. Local fare is also a key consideration. More than half of respondents believe it’s important for dining experiences to feel festive. Seasonal decorations, holiday music and entertainment and holiday themed menu items or drinks make a restaurant feel festive and reflect the holiday spirit. Please reach out if you're interested in more details. Happy Holidays from Target Research Group Here's to more travels, delicious meals, and memorable moments in the year ahead!

Christmas and the Art of Hospitality Christmas, with its twinkling lights and festive cheer, has always been one of my favorite seasons. As a hospitality professional and developer of spaces for communities, it’s a chance to blend my love for the holiday with creating memorable guest experiences. Beyond the celebrations, Christmas is a peak revenue period for hospitality businesses, with global revenues increasing by 20-30% on average during December. Here’s how to make the most of it. 1. Plan Ahead Success starts with preparation. Analyze data from previous years to predict trends and demands. For example, Nigeria’s rise in group travel during the festive season highlights an opportunity for customized packages. 2. Create Unique Experiences Stand out with festive offerings like themed menus, holiday staycations, or family activity bundles. A creative touch—beyond serving iconic Nigerian Jollof at Christmas dinners—leaves a lasting impression; unique activations such as the wonderful Christmas light turning events at Raddison Blu Anchorage and the Upbeat Centre Fest for the family for relaxation and non stop entertainment amongst other events in the city during the season ensure that the season is memorable 3. Focus on Guest Experience Small gestures make a big impact. Personalized notes, surprise upgrades, or festive treats can turn a good stay into a great one. Building personal connections with guests fosters loyalty and word-of-mouth referrals. 4. Use Technology Wisely Streamline operations with user-friendly booking systems and social media engagement. Sharing behind-the-scenes holiday preparations attracts attention and builds anticipation. 5. Manage Resources Avoid disruptions by conducting inventory checks and stocking up on essentials, including festive items like specialty wines and holiday decorations. 6. Reflect and Improve Once the season wraps up, review feedback to identify successes and areas for improvement, setting the stage for an even better season next year. Christmas is a time to deliver joy and drive success. By combining thoughtful planning with a personal touch, hospitality businesses can create unforgettable experiences while thriving during this magical season. What memories will your guests cherish this Christmas? #MoyoOgunseinde #WomeninRealEstate #Hospitalityindustry #Tourism

#6 is my favourite point. It's always a good idea to review feedback and seek to make improvements. Most people stop at just providing the opportunity to provide feedback and never create time to work on implementing them. Imagine your clients coming back and seeing that you have improved on the feedback provided from the last holiday season. That might just be the beginning of their commitment to you as a loyal customer, and it could potentially have lifetime benefits.

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