Inspired Compliance Consulting LLC的动态

CFPB Summer Supervisory Highlights The CFPB has posted their summer 2024 supervisory highlights.?There were a few things for banks to consider based on their observations. 1) Examiners cited servicers for unfair practices when they failed to auto-debit the final loan payment when borrowers had requested automatic payments on their loans.? This occurred when the servicers autopay system did not debit the final payment because it was a different amount from the regular monthly payment, which resulted in a late fee when the payment was not made on time. 2) Beware of freezing accounts when fraud is identified and how you notify your customers in these instances. This includes communication to consumers on how to unfreeze their account. 3) The CFPB found that imposing fees or other conditions that impede a consumer’s ability to request account information would be considered out of compliance with section 1034(c). This is currently directed to large banks and credit unions. #inspiredcompliance #communitybanking?

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