INSHUR的动态

5 Benefits of Hiring a Good Customer Support Representative | Connecting North #connectingnorth #CustomerSupport #Hiring #BusinessGrowth #ClientSatisfaction #SupportExcellence #TeamSuccess #CustomerExperience #EmployeeEngagement #ServiceQuality #CustomerLoyalty

Skills To Look 4 When Hiring for Customer Support Specialist 1. Emotional Intelligence 2. Good Communication 3. Resourcefulness 4. Passion

Get insights into the state of #hiring in the administrative and customer support fields throughout the second half of 2024, including high-demand roles and job market trends. #RobertHalf https://bit.ly/3LSilfF

??The Impact of Customer Service: Making a Difference Every Day?? Working in customer service is often one of the most rewarding roles, even though it doesn't always get the spotlight. Here's why: ? Direct Impact: Every interaction is an opportunity to make someone's day better. Whether it's solving a problem, answering a question, or providing guidance. ? Building Relationships: It's not just about solving problems, but also about connecting with others. The trust and rapport built with customers lead to long-term loyalty and satisfaction. ? Growth and Skills: Customer service teaches you how to handle challenging situations with grace, foster meaningful connections, and communicate effectively - skills that make you stand out in any career. So, do you have what it takes? Join our Customer Service Team today ?? https://lnkd.in/dBJy_jZB #CustomerService #CustomerExperience #Hiring #jobs #TQUK

Hiring Customer Care Representatives: This is for you! ???? ??♀? ?? Measuring What Matters: Core Skills for Effective Customer Care Customer care is a role that requires a precise set of skills to handle both technical and interpersonal challenges effectively. The core tasks typically include: ***Gleaning information quickly to understand the issue at hand ***Addressing customer needs with empathy and clarity ***Documenting conversations accurately for consistent service ***Service orientation to ensure positive interactions ***Navigating computer systems efficiently to resolve issues promptly Traditional assessments often overlook these practical skills, focusing instead on generic qualifications or experience. By implementing a #skillsbased approach, we can directly measure candidates' #performance in these tasks, observing their ability to engage with real scenarios that mirror daily responsibilities. Focusing on these skills offers multiple benefits: it provides a clearer, more objective basis for hiring decisions, reduces turnover by ensuring candidates are well-prepared for the role and enhances overall customer satisfaction by placing individuals who are genuinely suited to the demands of customer care. #SkillsBasedHiring #CustomerCare #ObjectiveHiring #hrtech

#urgently #hiring for Virtual Customer Service Representation Location - Fully Remote, Canada,? USA. Salary -? 50 - 80 K/ Year USD Work Exp : Customer Service - 2 years Communication skills - 1 years Attention to Detail - 1 years Empathy mapping - 1 years To read the JD & to apply -https://lnkd.in/gtuMkJ-e #CustomerService #Communicationskills #AttentionToDetail #Empathymapping

Are you considering a career in customer support? Or perhaps you're already in the field and looking to grow? Here are some valuable tips to help you succeed: - Develop Your Communication Skills: Clear and effective communication is key to resolving customer issues. Practice active listening, ask clarifying questions, and articulate solutions clearly. - Empathy is Essential: Put yourself in your client’s shoes. Understand their frustrations and concerns. Show that you care about their experience. - Stay Calm Under Pressure: Customer support can be challenging, especially when dealing with difficult customers. Keep your cool, remain patient, and focus on finding solutions. - Be Proactive: Anticipate customer needs and offer solutions before they ask. This shows that you're invested in their success. - Continuously Learn and Improve: Stay up-to-date with product knowledge, industry trends, and best practices. Share your expertise with colleagues and apply it to your daily work. - Career Growth Opportunities: Customer support is a fantastic launching pad for careers in sales, marketing, product management, and more. Don't be afraid to explore and find your niche. If you're passionate about helping others and enjoy problem-solving, a career in customer support might be the perfect fit for you! Share your own customer support experiences and tips in the comments below! #CustomerSupport #CareerAdvice #CareerGrowth #CustomerService #ProblemSolving #CommunicationSkills

Looking for Top Talent in Customer Care? Start with Skills that Matter! ???? ??♀? ?? In customer care, real success is all about handling complex interactions with both efficiency and empathy. Here are the key skills that make a difference: >>> Quickly understanding customer needs >>> Providing clear, empathetic support >>> Accurately documenting interactions >>> Delivering service with a positive attitude >>> Navigating tech systems smoothly Traditional hiring often misses these practical skills, focusing on experience alone. By shifting to a #skillsbasedapproach, we see candidates perform real tasks they’d face on the job, so you know they’re ready from day one. Focusing on these skills means better-fit #hires, smoother #onboarding, and a more satisfied #customer base. #SkillsBasedHiring #CustomerCare #EffectiveHiring #HRTech

?? A Quick Question for Customer Service Recruiters ?? When you’re hiring for customer service roles, what’s the one thing that makes a candidate stand out? ? Is it a proven ability to handle high-volume inquiries? ? A knack for turning frustrated clients into brand advocates? ? Or is it about showing mastery in tools like CRMs and chat platforms? I’d love to hear what separates a good candidate from a great one in your experience! Drop your insights below—let’s start a conversation. ?? #CustomerService #RecruiterInsights #ClientSupport #CareerDevelopment

Hi Guys !! ????♂? For anyone who is interested in applying for customer facing roles..?? ????Golden tips and tricks shall be shared in the upcoming posts that will help you: 1??Understanding of the meaning of customer service and how to provide an exceptional customer service experience .? 2??Enhancing your potential capabilities and to be fully aware of them.? 3?? Utilising your maximum potential of your soft skills.? 4??Overcome dissatisfied customer and to deal with most complicated complaints in a competent manner.? 5??Increase your company revenue by making your customers become a long-term advocates.? And more… #be_the_outstanding??