Today’s hyper-competitive market demands that true customer #loyalty be earned repeatedly and consistently. A staggering 79% of consumers actively participate in at least one retail rewards program, which can drive up to 25% more annual revenue growth for businesses that effectively engage their customers. Khurram Khan, Infosys Equinox mentions how a brand can stand out by embracing innovative loyalty programs. He also mentions how brands can leverage #microservices to create #omnichannel engagement, enabling #hyperpersonalized offers, data capturing at every touchpoint, and seamless integration, ensuring customers a #humancentriccommerce experience. Read the POV infy.com/3AncEUD #DigitalCommerce
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Unlocking success in retail means embracing #omnichannel experiences and bridging the gap between online and offline shopping. To ensure seamless engagement and loyalty, brands need to connect customers across all touchpoints. Are you attending the CommerceNext Growth Show 2024? Join us at our session where Kunal Puri, Infosys Equinox, will discuss how brands can become more human-centric and deliver seamless commerce experiences in this #phygital world. Register Now - infy.com/4azpHQf #CommerceNext #CommerceNext2024 #HumanCentricCommerce #DigitalCommerce
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"Complicated customer journeys are great!" said no one ever. Is your company prepared to stay ahead of the curve and facilitate consistency across all channels to simplifies the customer journey and ensure smoother interactions? The B2B Online Chicago agenda is ready to help get you started. Join us for one of 12 Interactive Workshops with Taylor Blair at Ergotron and Jeff Hileman at TestEquity LLC that focuses on adopting an omnichannel approach to allow B2B businesses to connect with a broader audience. Ready to meet your development goals for yourself and your team? Click here to learn more: https://bit.ly/49nbgyr #B2BOnline #digitalmarketing #customerjourney #omnichannel
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We’re all set for The Advanced Customer Loyalty and Retention Conference ?? Find our incredible team at the Insider stand and come and say hi! ?? Speak to our experts about how Insider can help your brand boost productivity and drive results with omnichannel customer journeys and AI-powered personalization ??Watch insightful talks and discussions on driving customer loyalty and turning your customers into your fanbase ??Watch our videos to find out how leading UK companies, including Groupe Clarins and Seasalt have transformed their CX with Insider We’ll be here all day and, we can’t wait to meet you! #CustomerLoyalty #Retention #Omnichannel
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Experience #omnichannel commerce like never before with Infosys Equinox. With transactions evolving to #hyperpersonalized engagements, our platform enables you to craft tailored interactions with your customers that creates lasting connections driving #loyalty across touchpoints. Join us at CommerceNext Growth Show 2024 to discuss how we can partner with you to build #HumanCentricCommerce experiences for your brand. Register here: https://bit.ly/3wNiY6m #CommerceNextGrowthShow2024 #DigitalCommerce #CustomerExperience
Meet us at the CommerceNext Growth Show 2024!
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Create meaningful interactions with your customers. With the explosion of digital commerce, companies are racing to keep customers' attention with technology, strategy and data-driven insights. In this dynamic environment, Valtech experts focus on delivering omnichannel strategies that drive your business growth. More about commerce acceleration: https://ow.ly/AxSH50QkCrY #Commerce #B2B #B2C #Loyalty #PXM #Omnichannel
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Do you fully understand the opportunities #RetailMediaNetworks can provide your brand? We're forecasting benefits including closing measurement loops, streamlined marketing, enhanced #omnichannel experiences, and much more with retail media adoption. Want to learn how you can get involved? Check out Kantar's inaugural study of best?practices, frameworks, and proprietary B2B insights for the retail media industry. Download the executive summary ???https://lnkd.in/ezk-qP8n #RetailMediaNetworks?#Media?#B2B?#Kantar
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It’s great to see Dr. Isabel Huber speaking with Raconteur about the importance of user-friendliness in B2B commerce. Modern B2B buyers expect the same seamless experiences that they recognize as end consumers. So, it makes sense that B2B companies that focus more on omnichannel stand to unlock meaningful growth. https://lnkd.in/ep3bNByu #B2BSales #Omnichannel #CustomerJourney #Growth
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Interesting read on 3 game changers in B2B business which select few companies have grabbed the opportunity:- 1) Omnichannel GTM? 2) Inside and Hybrid sales as Differentiator 3) Sales Technology?& Automation with usage of Data Analytics https://mck.co/3V7xOhU https://lnkd.in/gTEqJBUM #b2b #gtm? #omnichannel #insidesales #salesexcellence #dataanalytics
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| Mastering the Art of E-commerce at Kodmyran | Digital Marketing Strategist | E-commerce Analyst | E-commerce Manager ????
I'm thrilled to attend the launch of ?????????????????????? ?????????? ???????? today! ?? ??This year's Index is a collaboration IMPACT Commerce has done with Google and it's the largest and most comprehensive study of its kind in #Europe, covering: ?? 6 markets ?? 12 industries ?? +350 companies ?? 70 touch points across the customer journey ?? With a whopping 25,000 data points. ?? Omnichannel Index provides invaluable insights into every phase of the customer journey, from awareness to loyalty. It also empowers businesses with actionable strategies for delivering seamless experiences to today's customers. ?????????? ?????? ?????? ???????????????? ???????? ???????? ???????????????? ????????????? I'll be sharing what I learn today. Stay tuned! ???????? #OmnichannelIndex #Stockholm #Ecommerce #Ehandel #DataInsights #CustomerExperience #Business #Strategy #Loyalty #RetailTech #DigitalTransformation #MarketResearch #RetailTrends #Innovation #MarketingStrategy #CustomerJourney #Staytuned ??
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Did you know companies with strong omnichannel engagement see an 89% customer retention rate vs. just 33% for weak engagement? Register now to join our FREE virtual panel discussion on May 20th with industry experts to learn how to master omnichannel experiences and take your retail strategy to the next level. #omnichannel #customerengagement #retailstrategy
Ready to find the key to engaging customers at every touchpoint? ?? Companies with strong omnichannel customer engagement retain on average 89% of their customers. Compared to just 33% for companies with weak engagement, it’s clear that nailing omnichannel experiences is non-negotiable when it comes to your retail strategy. Find out how it’s done in our virtual panel discussion, where we hear from top industry experts at and use their insights to take your strategy to the next level. Meet the speakers: ?? Colin Gwynn - Head of Retail Operations at Samsung Electronics UK ?? David Gubbin - President EMEA at Breville | Sage Appliances ??James Bennett - Director at Pattern? ?? Our very own Emma Ede - CEO at Stellar Global Ltd Coming to you on-demand on 20th May – Register for free now: https://lnkd.in/eA5VbWfN #Stellar #Omnichannel #CustomerJourney #RetailExperience
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