Infosys Equinox的动态

We believe that the future of #retail and #consumerproducts is not just about selling; it is about connecting with consumers and creating #omnichannel experiences that last. As prices continue to rise, audiences are becoming more selective with purchases. Equally, Gen Zs are redefining retail norms by making more conscious and sustainable choices. Rather than just posing a challenge, this can also give brands and retailers new opportunities. We work with brands who want to innovate and engage their audiences by aligning retail strategies with the changing consumer values and preferences. Through our Xelacore Reach technology, we work with brand partners and retailers to extend a one-time purchase into an ongoing brand experience, one that fosters loyalty and value to all partners and consumers. Not only does this allow consumer connection well past the point of sale, it also unlocks deeper insight, learning and understanding about your audiences and their preferences, through detailed registration form capture. To take a fresh look at your #consumerengagement strategies, or to learn more about how we’re helping businesses carve a new path at retail with #digitalproductpassports - let’s talk! #technology #data

Watching a video of Gen Z and Millennial differences of gestures - answering calls, snapping photos, typing messages, and asking for the bill - really opened my eyes. It's not just about technology; it's how each generation interacts with the world. This evolution in daily gestures is a clear signal: our loyalty strategies need to keep pace. Ready to evolve your approach for Gen Z and beyond? Reach out to Pulse iD. Let's make change together. #pulsingforward #genz #pulseid

Uncover insights into Gen Z's unique approach to loyalty! Here is what you can do to win them over: ?? Revamp your Loyalty Program: Make it easy to participate in and offer compelling and achievable rewards to keep members engaged.? ?? Invest in cutting-edge Personalization Technology: Harness the power of data to segment customers and engage them through innovative, gamified communications and offers.? ?? Create an Omnichannel Shopping Experience: Cater to Gen Z's unparalleled passion for shopping by seamlessly integrating online and in-store interactions. Merchant, banks and anyone keen on understanding the next generation of consumers, it's time to master the Gen Z loyalty formula! #GenZ #LoyaltyPrograms #Personalization #Omnichannel

In today's digital landscape, reaching customers means meeting them where they are, and taking an omni-channel approach ensures your message resonates across every platform, creating a seamless experience that builds lasting connections. Ready to revamp your omni-channel communications? Swipe to learn more and send us a message to get started! ? #OmniChannel #OmniChannelMarketing #UserExperience #Zenergy #ZenergyCommunications

?? You are invited to join industry leaders from Infobip, Oracle and Meta in discussion of the future of conversational CX! Together we will: ? Discover how to personalize omnichannel engagements at scale ? Learn how to build and improve customer relationships through messaging ? Figure out how to overcome the challenges of maintaining consistency across multiple channels ? Discuss the process of integrating with a CX platform for a seamless customer experience! ... and so much more with our speakers Ed Swain, Oleg Shlykov, Kim Johal and Toby H. Don't miss out on unlocking the combined strengths of Oracle, Meta, and Infobip to create innovative conversational experiences that drive growth?? https://lnkd.in/ekTQJVp9 #OneCommunicationsPlatform #ConversationalCX #Omnichannel #Innovation

80% of consumers expect better experiences as technology advances and they provide more data. However, disconnected experiences are the No1 frustration for consumers, as most brands struggle with adopting omnichannel communication strategies. Join our CMO, Chrysa Karamanidi, and Head of Product & Growth, Katerina Matthaiou, at MEF CONNECTS Omnichannel 2023 in London on November 28th. They will be sharing insights on how MarTech empowers companies to deliver successful omnichannel experiences. You can watch them online too by registering in the event for free: https://bit.ly/MEFOmn_Up Mobile Ecosystem Forum #MEFCONNECTSOmnichannel #martech #marketingautomation #omnichannel

Feeling the pressure of 2024 goals? No need to stress, let's explore a potential solution. Omnichannel experiences can be your secret weapon to boost sales month over month. Connect online, offline and through mobile experiences that create a seamless journey - going far beyond transactions alone. Here's why it works:? >> Omnichannel magic:?Reach customers?where they are,?engage them on?their terms. >> Build connection beyond transactions:?Seamless journeys build?emotional connections,?not just checkouts.? >> Personalized power:?Leverage data to craft?unique experiences?that resonate deeply. Envision your customer's everyday omnichannel experience here: https://lnkd.in/gPFvbDYw #omnichannel #loyalty #customerexperience?

As the commerce industry continues to evolve, one thing becomes increasingly clear: the importance of embracing an omni-channel experience. In today's market, consumers crave seamless interactions across various touchpoints, whether it's browsing online, visiting a physical store, or engaging via social media platforms. As the market grows, so does the need for businesses to adapt and excel in delivering a unified and cohesive experience. By offering multiple channels for interaction, businesses can meet customers where they are, fostering deeper engagement and connection. Omni-channel strategies open up new avenues for sales and revenue generation. By providing customers with the flexibility to shop how and when they prefer, businesses can capture sales that might otherwise be missed. As the commerce landscape continues to evolve, embracing an omni-channel strategy isn't just a luxury—it's a necessity for staying relevant and thriving in today's market. Let's embark on this journey together, transforming challenges into opportunities, and creating memorable experiences that resonate with customers at every touchpoints #OmniChannel #Commerce #CustomerExperience #BusinessGrowth #Adaptation #Innovation I'd love to hear your thoughts on this pivotal topic! How do you envision the future of commerce evolving in an increasingly omni-channel world?

No, you didn't misread a thing! From this moment forward, Live is stepping out with its very own LinkedIn account! ? Expect nothing but helpful insights, industry trends, and innovative solutions that will set your business endeavors to new heights! ? So, hit that follow button and be part of the conversation as we redefine what it means to deliver exceptional customer experiences in real time. ? ?#ASEELive #Omnichannel #CustomerExperience

Our poll results are in! 46% of the respondents believe that personalisation is essential to influencing the omnichannel experience. Whether using single or multiple channels of communication, APIs power interactions, forming a cohesive customer experience. The utilisation of advanced analytics facilitates a deeper understanding of customer preferences, making it useful for businesses to integrate omnichannel solutions—one that ensures that every interaction is significant. Avinash Deepak, SVP & Business Head, Airtel Business, dives into these strategic insights that shape the omnichannel experiences for businesses in his recent blog: https://bit.ly/3tF4tQK YourStory Media | #AirtelBusiness #Omnichannel #CustomerExperience #TechBlaze #YourStory