In the ever-evolving landscape of healthcare, keeping staff updated with policy changes is critical. Here are strategies to train seamlessly:
- Implement regular training sessions that cover updates in small, manageable segments.
- Utilize interactive methods like role-playing to help staff understand practical applications.
- Provide access to online resources for continuous learning and quick reference.
How do you keep your healthcare team agile with policy updates? Share your strategies.
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Here’s how genius leaders train teams on new policies… (Especially the boring policies) 1. They use micro lessons. 1-3 minute lessons every day (or every other day). They’re like Facebook reels or TikTok videos for your team. Easy to watch and non disruptive. 2. Tell stories. Think of a story related to a policy to make it stick. Avoid being too literal. Don’t tell a story ABOUT the policy, tell a story that’s conceptually similar. If the policy is about safety. Tell a personal story about safety. Maybe one about your kids cute dragon helmet or your partner’s fear of wearing jewelry in the ocean to avoid sharks. Then tie that to the safety policy you’re implementing.
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I completely agree that policy changes shouldn't be implemented suddenly instead, they should be: Broken down into manageable phases -Tested and refined -Regularly reviewed and assessed -Transparently reported -Effectively managed This approach ensures better and easier adaptability.
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As a healthcare PM, I'd approach staff training on new policies with a blend of clarity & practicality. I'd start by breaking down changes into digestible chunks, focusing on how they directly impact day-to-day operations. Then, I'd set up a mix of learning methods - interactive workshops, online modules, & hands-on practice sessions - to cater to different learning styles. Key is to make the training relevant & engaging using real-world scenarios. I'd also designate 'policy champions' within each team to offer ongoing support. Regular check-ins & feedback sessions would help us identify any gaps or confusion, allowing us to adjust our approach as needed. Goal is to make the transition more like a natural evolution of our care practices.
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