Glenn Haussman brought the heat to HotelSpaces this morning! ?? His high-energy take on hospitality reminded us all: while tech fads come and go, the heart of guest experience hasn't changed. Know the difference between trends worth chasing and fads that fade.
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Comfort, Convenience and Control: the three C's that you will definitely come across in the hotel industry in 2025. With insights from Oracle, Skift, and other industry giants, we've gathered the most significant trends shaping the industry in 2025 in one place ?? ? If your tech stack isn’t ready for the year ahead, now’s the time to prepare. Technology is playing an increasingly essential role in hospitality, driving memorable guest experiences and operational efficiencies across the industry. Check out our latest blog post, you can find the link in the comments section and discover all you need to know about the top hospitality trends for 2025?? #blogpost #hospitality #trends #hoteltech #digitalguest
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In the competitive hospitality industry, gaining a deeper understanding of your guests is essential. By recognizing their unique preferences and providing personalized touches, you can significantly enhance their experience. Building strong relationships through consistent and thoughtful service not only elevates guest satisfaction but also fosters loyalty and repeat visits. Read More:- https://lnkd.in/gusK6-wA #GuestExperience #HospitalityExcellence #PersonalizedService #GuestSatisfaction #HotelLoyalty #Hospitalityindustry #Hospitality #Innovations #Technology #Hietch #Hotel #Indianhospitalityindustry #Guestpreference #AI #Aiautomation #Personalizedexperience #Presonalizedofferings #Revenuegrowth #Xperiumbyrepup #Repup #Techinnovations #Guest
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Real talk? Most hotels are still living in that guest loyalty stone age, acting like those rigid fossils who only know how to serve up the samedull, prehistoric experience year after year. But what if we thought about it more like...directing an extraordinary, boundary-breaking hospitality experience instead? Yeah, I said experience - stick with me here. Rather than just casting guests in that standard, cookie-cutter hotel storyline, you're aiming to craft a multi-act performance that leaves them spellbound with unexpected twists and unforgettably electric moments. ?? Tapping into Nir Eyal's "Hooked" model? Sounds crazy, but it all starts by unlearning that stale, "one-script-fits-all" mindset. Don't chase some meaningless Hotel of the Year participation trophy. That's like being voted "Most Photogenic High School Play 2023". Nah, you're disrupting conventions to produce the most spectacular hospitality experience around - one that's got guests voraciously awaiting the next bonkers installation like die-hard superfans. ?? Make them feel like more than spectators - like co-creators and collaborative performers helping improvise each inventive new act on this ever-shifting hospitality stage. Their wildest fantasies and "no way that's possible" ideas? That's fueling your vision as much as any creative director. ?? Because let's be real - true guest loyalty isn't bred from endlessly rerunning those staid, impersonal "us vs them" guest interactions. It electrifies from fearlessly inventive, bar-raising, hospitality experiences. Not just stays, but wildly memorable experiences. ?? So don't sell yourself short aiming to just "retain guests." Be the visionary director-in-chief masterminding the hospitality world's most coveted, experiential masterpiece. #hospitality #guestexperience #habits #hooked #whynot
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How do you currently ensure your guests have a seamless check-in experience? ??? We know that a smooth check-in sets the tone for the entire guest experience. How does your hotel handle it? Comment below with your best practices and challenges, and let’s share ideas on how to improve the process! ?? With Servr GuestX, you can transform your check-in process with 20-second check-ins, automated guest communications, and real-time service access. Let's explore how technology can take your check-ins to the next level. ?? ?? Learn more about how Servr can streamline your check-in experience: https://servrhotels.com/ #Hospitality #GuestExperience #HotelManagement #ServrGuestX #CheckInSolutions #HotelTech #CustomerSatisfaction #ServrHotels #Innovation #Efficiency #SeamlessService
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Transforming Hospitality with Tech! ??? Discover how our team of highly skilled consultants improved guest satisfaction, boosted security, and cut costs for a leading global hospitality brand. ?Read our latest case study to learn more about the impact we made. #ARKImpact #ARKSolutionsInc #StaffingSolutions #HospitalityTech #CaseStudy #SuccessStory #HospitalityIT #Innovation #DigitalSolutions #HospitalityIndustry
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It is such a treat to see some friends and familiar faces sharing their thoughts on technology and the guest experience. A resounding theme - lean on technology to allow your staff to focus on what matters the most - creating memorable experiences for your guests. Let's connect here: [email protected] #hospitality #guestexperience #luxuryhotels #customerservice #serviceexcellence #worldhealthday #hospitality101 #hospitalitytips
Implement Tech to Shift Staff Focus to Creating a More Personalized Guest Experience in Hospitality
marketscale.com
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23x ROI in direct bookings and reduced pressure on operational teams: Are these milestones important to your hotel???? Galgorm Resort (Galgorm Collection), nestled in the breathtaking countryside of Northern Ireland, achieved both with?Asksuite’s cutting-edge technology!??? Are you curious about Galgorm's challenges and how they overcame them with the right hospitality tech solution? Read the full success story on Asksuite’s blog. I’ll share the link in the comments!
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Cost-cutting vs. guest satisfaction: Striking the right balance Grantlee Kieza OAM's latest article in AccomNews reveals why some hotels are reinstating guestroom phones after realising their value. ?? These phones offer reliable, quick service, particularly in urgent situations when guests need immediate assistance. ?? GMs, don’t miss out on this key industry insight. #HotelOperations #GuestExperience #HospitalityTechnology #LuxuryHotels #ServiceMatters
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Cost-cutting vs. guest satisfaction: Striking the right balance Grantlee Kieza OAM's latest article in AccomNews reveals why some hotels are reinstating guestroom phones after realising their value. ?? These phones offer reliable, quick service, particularly in urgent situations when guests need immediate assistance. ?? GMs, don’t miss out on this key industry insight. #HotelOperations #GuestExperience #HospitalityTechnology #LuxuryHotels #ServiceMatters
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Tired of constantly second-guessing your property’s performance against the competition? With ROOMIE, you can eliminate the guesswork and harness the power of data-driven insights to stay ahead of the game! ?? ROOMIE is your all-in-one solution to make smarter decisions for your hotel, boosting guest engagement, optimising resource management and enhancing your overall operations. Whether you’re looking to improve occupancy rates or fine-tune your guest communication strategies, ROOMIE has the tools to elevate your business. ?? Take the first step towards transforming your hotel into a data-driven success story with ROOMIE. Stay informed with the latest in hospitality tech and innovations tailored to meet your property’s needs. ?? #ROOMIENews #ROOMIE #Innovation #HospitalityTech #MobileSolutions #GuestManagement #ROOMIEGuestManagement #MalaysiaHospitality #ROOMIEHospitality #EngageWithROOMIE
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