Heather Hershey的动态

Sometimes it's the simplest things that aren't taught to us Knowing how to do something that seems obvious to someone else can save you a lot of time We all have to start from somewhere, so here is a simple #TuesdayTip In #Salesforce if you go to the URL, you can copy the 18 digit record ID directly from the URL You can also paste an id into the URL from anywhere in Salesforce and it will surface the record as long as the URL has been cleared back to end as "...force.com/" For example: If I took this lead ID: 00QHu00003h5TDOMA2 And pasted it in front of this URL: example_develop_lightning_force_com/ To look like this: example_develop_lightning_force_com/00QHu00003h5TDOMA2 Salesforce will redirect you to the record like this: example_develop_lightning_force_com/lightning/r/Lead/00QHu00003h5TDOMA2/view *note, we've replaced the "dots" with "_" to preserve the link integrity for this post

??An AI tool just penned a poetic masterpiece about?Salesforce CPQ! ??? ??Don't worry I am putting AI to better use as well!?? ?? In the realm of quotes and price, ??Where products dance in digital light, ??CPQ weaves its magic thread, ??Configuring dreams, line by line. ?? ?? From bundles grand to custom flair, ??It calculates with utmost care, ??Guiding sales through complex seas, ??Creating quotes with graceful ease. ?? ?? PDFs bloom like petals bright, ??A symphony of data, day and night, ??And in this Salesforce wonderland, ??CPQ crafts deals, hand in hand. ?? ?? So raise a toast to this stellar tool, ??Where configure, price, quote, and rule, ??For in its code, a universe unfolds, ??Where sales soar high and stories are told. ?? ?? ?? #salesforce #cpq #revenuecloud #configure #price #quote Salesforce Trailhead Bluvium

What Is Agentforce? | Salesforce Agentforce?is a suite of autonomous AI agents developed by Salesforce. It aims to enhance efficiency and customer satisfaction across various business functions like service, sales, marketing, and commerce. Here are some key points about Agentforce: Autonomous Agents: These AI agents can analyze data, make decisions, and complete tasks without human intervention. Customization: Organizations can easily build, customize, and deploy their own agents using low-code tools. Integration: Agentforce integrates seamlessly with existing applications and customer channels, augmenting employees and scaling capacity as needed. Partner Network: It includes a network of partners like Amazon Web Services, Google, IBM, and Workday, allowing for the deployment of pre-built agents. #agent #ai #chatbot #agentforce #service #sales #marketing #hr #finance

What is Salesforce AgentForce? Salesforce AgentForce is a tool that uses Agent AI to help businesses work smarter and faster. It combines the power of Salesforce with artificial intelligence to automate tasks, provide helpful insights, and make workflows easier. Key Features: ?? Agent AI: Automates tasks and gives smart suggestions. ?? Smart Insights: Helps you make better decisions with customer data. ??? Easier Workflows: Simplifies daily tasks for better efficiency. ?? Better Customer Service: Responds faster and smarter to customer needs. In short, AgentForce makes Salesforce even more powerful and helps businesses get more done in less time. Here is the detailed video - https://lnkd.in/guYzeJPQ #Salesforce #AgentForce #AgentAI #CRM #Automation #CustomerExperience #EinsteinBuilder #Trailheads #SFDC #SalesforceDeveloper #AI

Salesforce, a pioneer of the SaaS business model, is shifting to consumption-based pricing for their AI agent services—an interesting move. https://lnkd.in/gWrt6nb6 It highlights the growing divide between business models in the private and public sectors, which is quite surprising. In the private sector, companies are becoming bolder, allowing customers to pay only for what they use, effectively rewarding the quality of the product. Meanwhile, the Defense Department seems to be taking a step back by embracing cost-plus-fixed-fee pricing for software, putting all the risk on themselves.

This week Salesforce shares plummeted 21% after missing earnings for the first time since 2006. CFOs are scrutinizing every license, demanding discounts. A correction in enterprise software growth is imminent, and it’s going to hurt. The winners of the next economic cycle will deliver value with lower implementation costs, success-based pricing, and generally lower unit prices. Ignoring these changes is not an option. Vertical SaaS with specialized solutions can weather this storm better. Salesforce’s industry strategy could be its savior. Tailored, efficient, and less risky implementations are what customers need now. The broad AI narrative? Too generic. Industry-specific AI is where the real value lies. Did AI suck all the energy out of the room and take Salesforce off course from a winning strategy: industry solutions? #SaaS #Salesforce #AI #VerticalSaaS

introduction to objects: - - an object is very similar to a database table in the force.com platform - the platform comes with number of standard objects like account, contact, case, lead, opportunity, etc - the standard objects support default apps like salesforce sales and salesforce service - we can create custom objects in salesforce as per requirement of the project #objects

Check out the most interesting #Salesforce content of the last days ?? ? Custom Email Tracking and Logging in Salesforce ? Create Document Zip Archives in Salesforce Flow ? Building Secure Screen Flows For External User Access ? Using Flow to Show Confetti on Record Pages ? Data Cloud Fundamentals: A Guided Tour ? Agentforce - How to Identify a Customer ?♂? ? Error Handling in Salesforce Flow ? How AI Helps Manage 100,000 Engineering-Related Documents: Overcoming Content Management Challenges ? Increase Productivity by Creating Starter Flows Fast Using Einstein for Flow ? Data Cloud One Now Generally Available: Connect Multiple Orgs With Clicks, Not Code ? Apex Cursors: How to Enhance SOQL Query Processing ? A Visual Guide to Salesforce Data Cloud Capabilities ? My Agentforce Interview With Marc Benioff ? Redefining Multi-Org Strategy for Salesforce Admins With Data Cloud One ? Salesforce Gen AI Canvases: AI Lightning Layouts for Your Users But that's not all of them. Check other manually selected links via link in my profile. Click a Like button if you find it useful. Thanks.

Big CX News from Salesforce, Microsoft, BT & ServiceNow?? Here are the extracts from some of our most popular news stories over the last seven days.

Salesforce just fired the starting gun on a seismic shift in how we pay for software. At Salesforce #Agentforce, they announced they’re moving away from the traditional per-seat SaaS model to a consumption-based pricing for their AI agents. This is huge. Why? Because it signals the end of paying just to have access to technology. Instead, we’re moving toward paying for outcomes—the actual value delivered. Think about it. In a world where AI agents can perform the job functions of entire departments, does it make sense to charge per seat? Probably not. Here’s what’s changing: - From access to outcomes: Companies will pay for what the AI actually accomplishes. - From subscriptions to value: Pricing adjusts based on usage and results. - From Software-as-a-Service to Agent-as-a-Service: Technology that collaborates with you as a partner This isn’t just a tweak in pricing—it’s a radical upending of commercial models for large SaaS companies. What does this mean for businesses? - Budgeting will evolve: Costs align directly with value received. - ROI becomes clearer: Easier to measure the direct impact of technology investments. - Greater flexibility: Scale usage up or down based on needs without worrying about seat counts. It’s an exciting time, but also a challenging one. Is every SaaS company ready to embrace a model where companies pay directly for the value they receive? At Uniti AI, we’ve been thinking along these lines. We price our AI agents based on the amount of work they do, not on how many seats a company has. I believe this is the future. What do you think? Is the per-seat model on its way out?