HCD International的动态

??Client: Well-Known Health Plan ??HCD International Community Health Worker: Earl ??Health Impact: Health Appointment Transportation Services The Story: A member had placed a grievance with her health plan provider about a particular non-medical emergency transportation (NEMT) service driver. The unreliable driver treated the member and her children poorly during routine service to medical appointments. Often, the driver did not show up to take the member and her children to appointments, and she didn't receive a call or text message notification. When the driver showed up to provide service, he would not allow her children to eat in the car despite being hungry for fear of them making a mess. The visibly distressed member said she felt 'shamed' and was noticeably emotional on the phone while telling me her story. She was extremely grateful for the phone call and a listening ear. After a few weeks, I contacted the member to verify whether she continued using the transportation services provided by her health plan provider. She said she did and that her experiences had improved. The relief and gratitude in her voice as she expressed how much she appreciated the follow-up call was palpable, underscoring the positive impact of personalized care. Learn more about us at hcdi.com #CHIWeek #Communityhealthimprovementweek #Communityhealth #HCDI #HCDInternational #HealthcareDynamicsInternational #Maryland #Healthplans #Washingtondc #Transportation #SDoH #HEDISGaps #Communityengagement #CommunityHealthWorkers #CommunityHealthImprovement

??Learn how we have been making a difference to improve the health and well-being of our most vulnerable as told by HCD International community health workers (CHWs) on the ground. Read today’s story: ??HCDI CHW: Earl J. ??Client: Well-Known Health Plan ??Health Impact: Health Appointment Transportation Services ??The Story: A member had placed a grievance with her health plan provider about a particular non-medical emergency transportation (NEMT) service driver. The driver was unreliable and treated the member and her children poorly during routine service to medical appointments. Often the driver did not show up to take the member and her children to appointments, and she didn’t receive a call or text message notification. When the driver showed up to provide service, he would not allow her children to eat in the car despite being hungry for fear of them making a mess. The member said she felt "shamed" and was noticably emotional on the phone as she was telling me her story. She was extremely grateful for the phone call and to have a listening ear. After a few weeks, I reached out to the member to verify whether she was continuing to use the transportation services provided by her health plan provider. She said she was and that her experiences had improved. She also conveyed how much she appreciated the follow-up call. #HCDI #HCDInternational #CommunityHealthWorkers #HealthcareImprovement #VulnerableCommunities #HealthcareServices #HealthcareTransportation #PatientAdvocacy #HealthcareStories #HealthcareImpact #HealthcareSupport #HealthcareExperience

??Learn how we have been making a difference to improve the health and well-being of our most vulnerable as told by HCD International community health workers (CHWs) on the ground. Read today’s story: ??HCDI CHW: Earl J. ??Client: Well-Known Health Plan ??Health Impact: Health Appointment Transportation Services ??The Story: A member had placed a grievance with her health plan provider about a particular non-medical emergency transportation (NEMT) service driver. The driver was unreliable and treated the member and her children poorly during routine service to medical appointments. Often the driver did not show up to take the member and her children to appointments, and she didn’t receive a call or text message notification. When the driver showed up to provide service, he would not allow her children to eat in the car despite being hungry for fear of them making a mess. The member said she felt "shamed" and was noticably emotional on the phone as she was telling me her story. She was extremely grateful for the phone call and to have a listening ear. After a few weeks, I reached out to the member to verify whether she was continuing to use the transportation services provided by her health plan provider. She said she was and that her experiences had improved. She also conveyed how much she appreciated the follow-up call. #HCDI #HCDInternational #CommunityHealthWorkers #HealthcareImprovement #VulnerableCommunities #HealthcareServices #HealthcareTransportation #PatientAdvocacy #HealthcareStories #HealthcareImpact #HealthcareSupport #HealthcareExperience

URBAN HEALTH PLAN, INC.'s Plaza del Sol Family Health Center, one of two dozen sites, serves as a crucial safety net in healthcare. ? Community health centers, including Urban Health Plan, face challenges with increasing patient numbers, understaffing, and financial concerns. Despite these hurdles, they play a vital role in addressing health inequities, serving one in 11 Americans for routine medical care, social services, and more. ? Community health centers focus on low-income individuals, with 90% living at or below 200% of the federal poverty line. ? Our team of revenue cycle professionals are prepared to assist these healthcare entities in navigating financial complexities and ensuring sustained support for underserved communities. ? We are the One! https://lnkd.in/gTgRcZC4 ? #revenuecycle #revenuecyclemanagement #priorauthorization #medicalbilling #medicalcoding #healthcare #healthcaretechnology #accountsreceivables #denialmanagement #consulting #management #implementationpartner MedPage Today

Did you know that community health centers serve 1 in 11 Americans? Since 2012, community health centers have seen a 45% increase in the number of people seeking care — and they’ve opened more and more service sites to expand their footprint to more than 15,000 locations. Take a look at this article and video from AP News about the important work Westside Family Healthcare and the other crucial community health centers across the country. https://bit.ly/3I2ObVc

When it comes to health equity, direct access to quality care is crucial. Community health centers have played a vital role in providing this care, now serving over 9% of the American population. However, as the reliance on these centers has grown over the last decade, so have the staffing and funding challenges. These issues are not unique to community health centers, but they do pose a threat to the health of our communities and the fight for equitable health outcomes. Check out the link below to learn more about the changes impacting this important piece of the healthcare puzzle. #HealthEquity #CommunityHealthCenters

This article by the Associated Press discusses the critical role of community health centers in providing medical care, social services, and support for low-income individuals. Read more at: https://ow.ly/tVmE50QySXT

Since 2012, community health centers have seen a 45% increase in the number of people seeking care, according to AP. As FQHCs provide healthcare to millions of Americans living in at-risk communities, it’s never been more crucial to look after the health of health centers too. From strategic hospital partnerships to salary structures, cultivating lasting support for health center management is the key to continue serving the many people who benefit from FQHCs. #FQHC #HealthCenters #Healthcare

Widespread shortcomings in community health programs result in CHWs being absent, ill-equipped, or facing grave dangers. And despite doing great implementation, NGOs can face barriers scaling through healthcare providers. So a billion people will never see a health worker. At Community Health Impact Coalition we’re working together to dismantle these barriers and close the healthcare delivery gap. #proCHWs #healthforall

As someone who works with community health centers every day, I know firsthand the critical role they play in providing routine medical care, social services, and fresh food to low-income individuals across the country. In fact, one in 11 Americans rely on these centers for their healthcare needs. However, community health centers are facing a tsunami of issues, including funding, staffing, and advances in technology that aren't always designed for local implementation. That's why I'm proud to be a part of the National Association of Community Health Centers (NACHC) which is working hard to develop resources and support to ensure that these centers are seen as the Employers, Providers, and Partners of Choice. With over 15,000 locations nationwide, community health centers serve as a critical safety net for millions of people. But with a 45% increase in the number of people seeking care since 2012, this safety net is under stress. Let's work together to support community health centers and ensure that everyone has access to the care they need. Check out the article below to learn more about the importance of community health centers in our country. #CommunityHealth #HealthcareEquality #HealthcareForAll #ValueCHCs