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??Big news alert ?? Groove has received an investment from the WPBeginner Fund! The WPBeginner Fund, owned and operated by Syed Balki, has purchased a percentage stake in the Groove business. What does this mean for Groove & our customer base? Well, continued investment in the product and the team. The Groove product has always been a tool that has helped small businesses deliver exceptional customer service, and we are doubling down on this. Expect more product developments, better education and support, and a promise to always best support our customers! It's an exciting time in Grooves history! ?? For more on the announcement, check out the blog post in the comments ??

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Dear GrooveHQ Security Team, I hope this message finds you well.I am writing to follow up on a security vulnerability report I submitted on [08.09.2024] regarding a privilege escalation issue within your platform, which allows an agent to temporarily gain admin access, potentially leading to unauthorized changes and viewing of sensitive data.

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Tony Gass

Building tools that perfectly balance AI & Human support

9 个月

This is huge!! ??

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