We are #hiring
Role: Senior Salesforce Quality Analyst
Experience Required: 4+ Years
Roles and Responsibilities:
??Provide accurate high-level effort estimates on assigned QA tasks, demonstrating autonomy and accountability in task execution.
??Independently handle QA items, demonstrating a deep understanding of Salesforce org/system infrastructure to troubleshoot issues and engage relevant engineering teams.
??Offer in-depth troubleshooting skills to resolve errors and performance issues, leveraging exploratory testing methodologies effectively.
??Write detailed test cases, execute them, and creatively identify bugs in newly added application features.
??Perform regression testing, delivering comprehensive bug reports and test results reports with reproducible test steps and screenshots.
??Interpret project documents, customer demands, and product objectives to craft and execute effective test cases.
??Investigate customer-reported problems, test bugs, manage bug reports, and capture appropriate logs in Salesforce for issue diagnosis.
??Handle technical communications, understand customer systems, and collaborate with deployment teams to resolve system-level issues.
??Collaborate closely with the Salesforce team on application support, communication, analysis, testing, and implementation activities.
??Stay updated on product developments to anticipate environmental or code modifications and contribute to the enhancement of processes and procedures.
??Adhere to pre-defined processes, instructions, guidelines, and policies while executing day-to-day tasks.
??Work closely with the development team to ensure adherence to processes, procedures, and best practices.
Skills:
??4+ years of experience in a QA role on Salesforce, demonstrating proficiency in Salesforce Sales and Service Cloud.
??Proficiency in Salesforce Service Cloud is mandatory
??Strong communication skills to effectively collaborate with cross-functional teams and articulate QA findings.
??4+ years of hands-on experience with testing and QA of Apex, Visualforce, Flows, and Salesforce integrated/interfacing applications.
??Experience in Web Services testing using tools like Ready API/Postman.
??Proficiency in UI, regression, performance, usability, acceptance, and ad-hoc testing methodologies.
??Ability to review and write test cases, with prior experience in end-to-end testing prior to UAT.
??Salesforce Administrator or ISTQB Certification is desired and preferred.
Familiarity with ISTQB principles and practices, demonstrating excellent analytical, problem-solving, and decision-making skills.
?? Demonstrated ability to work effectively as a member of an agile team or independently, with a high level of self-motivation to continuously learn new methodologies and technologies.
Notice Period: Only Immediate Joiners
Location: Pune
#Salesforce #SalesforceQA #Salesforcetesting #SalesforceAutomation
Programmer Analyst at Cognizant || Guidewire QA || Guidewire Certified Associate
3 个月I'm interested