LANDED的动态

What’s the secret sauce for restaurant and hospitality success in 2025? It’s all about feedback! From guests to employees, knowing how to gather and use feedback can be a true game-changer—and we’re here to show you how. Don’t miss our exclusive webinar, co-hosted by LANDED and Marqii, where industry experts share the power of feedback in: ?? Guest Satisfaction: Keep guests coming back for more with experiences they won’t forget. ?? Employee Engagement: Build a motivated team that’s all in, every shift. ?? Hiring Success: Align new hires with your brand’s core values from day one. …and that’s just the start! Our expert panel features: Bethany L., Chief People Officer at Five Guys Enterprises New York Heather Dratler, VP of Marketing & Brand Engagement at Next Level Burger and Veggie Grill by Next Level Avi Goren, CEO of Marqii Miranda Copjec, Enterprise Account Executive at LANDED Whether you want to strengthen team culture or level up guest experiences, this webinar is packed with fresh insights and actionable tips to make 2025 your best year yet! Sign up now and turn feedback into your biggest asset this year. ??? January 21, 2025 ?? 2:00 PM EST | 11:00 AM PST ?? https://hubs.ly/Q032n9p70

Are you still convinced that pay is the main motivator for your hospitality team? ?? In our blog post, we explore the true drivers of engagement and essential tips for employee satisfaction: ?? Recognition: Boost morale with appreciation and acknowledgement. ?? Relationships: Cultivate positivity and productivity through strong connections. ?? Work Environment: Foster comfort and a sense of belonging in a supportive culture. ???? Professional Development: Build skills and loyalty with growth opportunities. Empower your team today to increase employee happiness and customer satisfaction! ?? Read more in the article below ?? EN article: https://hubs.li/Q02GHKM90 DE article: https://hubs.li/Q02GHJcW0

Creating a Guest-Centered Culture Starts with Team Care In hospitality, as in many industries, delivering unforgettable guest experiences is the ultimate goal. But the foundation of guest satisfaction starts long before check-in—it begins with taking care of our teams. When we prioritize our people, the results are undeniable. Research consistently shows a strong correlation between employee engagement and guest satisfaction. According to Gallup, highly engaged teams see 21% higher profitability and 10% higher customer loyalty scores—metrics that directly impact the guest experience. At each organization I’ve had the privilege to work with, I’ve seen firsthand how increasing employee engagement leads to measurable improvements in guest satisfaction scores. A well-supported team creates an environment where exceptional guest experiences thrive naturally. Creating a culture of care means empowering teams with the tools, training, and recognition they need to succeed. It’s about listening to their needs and fostering an environment where they feel respected, valued, and included. When we take care of our teams, they become fully equipped and motivated to deliver unforgettable experiences—for our guests and for each other. Let’s remember: engaged and emotionally invested teams create emotionally invested, loyal guests. #Leadership #Hospitality #EmployeeEngagement #GuestExperience #TeamCulture

Hospitality is rebounding big time after the pandemic, and there are endless options for branded merch in this sector. Promotional products have the power to elevate hospitality brands, engage guests, and boost employee satisfaction levels. #PromotionalProducts #BrandedMerch #promotingyoursuccess

3 Reasons to Prioritize Your Employee Experience as Much as Your Guest Experience ? Happy Staff, Happy Guests A valued team delivers better service and spreads positivity to your customers. ? Reduce Turnover Investing in your employees keeps them around longer, saving time and money on hiring. ? Fuel Growth Empowered staff drive innovation, taking your restaurant to new heights. Your team’s experience is the foundation of your success! Let's connect at christinmarvin.com/contact to elevate your employee experience. #RestaurantLeadership #EmployeeExperience #Hospitality

Looking to streamline Shift Management? Check out our latest Blog! ????? Explore effective shift management strategies in our new blog! Learn about practical methods and innovative tools like 7shifts that can help streamline your restaurant operations, enhance employee morale, and improve profitability. Gain valuable insights that can transform your business approach and lead to greater success. Check out the full article for essential tips and strategies on efficient shift management: https://lnkd.in/gaJRvm6r #ShiftManagement #RestaurantSuccess #EmployeeMorale #7Shifts #TeamTonic

Revolutionize Your Hospitality Business in 2025 with Employee Retention Strategies As the hospitality industry adapts in 2025, retaining top talent is more crucial than ever. Competitive pay is important, but creating a workplace that fosters recognition, growth, and fun is key to long-term employee retention. These three pillars will help you build a motivated, engaged team that drives your business forward. 1. Recognition: Key to Employee Retention Recognition is one of the most powerful motivators for employees. 83% of workers find recognition more rewarding than monetary incentives. A simple "thank you," a public acknowledgment, or even a structured recognition program can boost morale and loyalty. Create a culture of appreciation by celebrating milestones and ensuring managers consistently acknowledge hard work. When employees feel valued, they are more likely to stay committed and perform at their best. 2. Growth: Invest in Your Team’s Development 76% of employees cite growth opportunities as a major reason they stay with their employers. Invest in your team’s future by offering training, mentorship, and clear pathways for advancement. Employees who see a future with your company are less likely to leave. By providing skill-building opportunities and leadership development, you can transform your workplace culture and reduce turnover. 3. Fun: A Positive Work Environment is Essential A fun and supportive workplace is critical for employee motivation. 90% of hospitality employees find a positive work environment motivating. A happy atmosphere boosts morale, improves collaboration, and enhances productivity. Incorporate team-building activities, themed events, and informal celebrations. Encourage camaraderie and create an environment where employees enjoy their work and the people they work with. Take Action NOW! To improve retention in your hospitality business, start by: Building a Recognition Program: Celebrate achievements regularly with awards or shout-outs. Investing in Growth: Offer training and clear career advancement paths. Creating a Fun Environment: Plan team events and foster positive relationships. A motivated team leads to higher service quality, increased productivity, and better profits. Don’t wait—start shaping the workplace culture your team deserves today. Discover how Pinnacle Hospitality Consulting can help your business thrive all this year! Visit: https://lnkd.in/gVexkNfh to learn more. #EmployeeRetention #HospitalityLeadership #WorkplaceCulture #EmployeeMotivation #HospitalitySuccess

Hot off the press! We polled 1,500+ restaurant employees about what motivates them at work. They said their team is just as important as financial incentives. That means you can't ignore team-building activities and behaviors that harm your culture. Like Danny Meyer said, your restaurant has a culture, whether it's intentional or not. The employees also told us: - Why they quit restaurant jobs - What makes them stick around - How they like to be trained Restaurateurs like Danny Meyer (Founder of Union Square Hospitality Group & Shake Shack), Kwini Reed (Co-Owner at Poppy + Rose), and Chris Britt (COO at Epic Brands) weighed in on the findings. They shared actionable steps to have a happier, more engaged restaurant team. See some of the key insights here ??

Now that it's 2025, employee retention in the hospitality industry is more important than ever! While competitive pay remains crucial, the key to retaining top talent lies in fostering a workplace culture focused on recognition, growth, and fun. Studies show that 83% of employees value recognition more than monetary rewards, and 76% stay with employers who provide clear opportunities for advancement. Acknowledging achievements, investing in employee development, and creating a positive, fun work environment are essential strategies for improving employee satisfaction and reducing turnover. To keep your team motivated and loyal, start by building a structured recognition program, offering growth opportunities through mentorship and training, and fostering a supportive, enjoyable work atmosphere. These steps will not only help retain top talent but also enhance team collaboration, productivity, and overall business success. For more strategies on how to implement these changes, visit the full post here: https://lnkd.in/gM_6pCA9

In our latest webinar,?Double the Haus Power: Proven Strategies for Scaling Business with Your Partner, Andi Ott and Damon Ott from Dog Haus Arizona shared how TipHaus transformed their operations. By transitioning from cash tips to TipHaus and introducing a hybrid bartender role, they’ve empowered their staff and boosted satisfaction across three thriving locations. Discover how TipHaus provides #transparency and empowerment, making tips easier to manage and employee satisfaction soar. Watch the full webinar now to learn how they tackled initial challenges, maintained clear communication, and implemented effective daily management and training practices. ? https://lnkd.in/eYbM65gK #webinar #tiphaus #tips #tipdistribution #employeesatisfaction #restaurants #hospitality